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Jewelry Consultant Resume Samples
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10+ years of experience
Engaged in operational matters for high-end jewelry retail establishment including placing special orders, displaying/receiving merchandise, testing diamonds and other precious metals and processing repairs.
- Partnered with President to develop accounts relationships and marketing strategy increasing sales in various product lines by 11% over an 8 month period.
- Provided excellent customer service in a high volume environment by designing and describing merchandise while explaining use, operations and care of customer purchases.
- Partnered with designers, manufactures and account representatives to successfully launch over 10 new product lines.
- Developed policies for recognizing security risks and thefts, and how to appropriately handle/prevent threats to customers and sales associates.
- Directed sales efforts and monitored customer satisfaction by promptly addressing complaints and using each instance as a training opportunity for self and sales associates
0-5 years of experience
- Maintained high-valued merchandise and managed jewelry displays.
- Proved to have impeccable customer-service professionalism.
- Exceeded daily sale goals 90% of the time.
- Was awarded Highest Sales Day on multiple occasions.
0-5 years of experience
- Connected, consulted, and collaborated with customers from around the world providing education and guidance via inbound calls and e-mail.
- Executed company objectives meeting and exceeding sales and service goal: top ten revenue generated in December 2016 with over One Million Dollars in sales.
- Continuously enhanced brand experience focusing on one couple at a time, creating a jeweler-for-life relationship, maintaining the highest service levels in the industry.
0-5 years of experience
- Maintained guest accounts, receiving/updating info, receiving payments
- Recruited, interviewed, trained new employees in company standards, provided support and coaching to help team surpass goals
- Managed staff schedule monthly, accounting for time-off requests and staff availability
- Inventory control: receiving, shipping, displays
- Exceeded sale requirements in fiscal 2016 in all standards
- Assisted Guests to find the perfect piece of jewelry to define their love
0-5 years of experience
Serves as a mentor to new sales associates
- Attends training to understand product features, trends, and styles to maximize sales.
- Utilizes up-sell and suggestive sales techniques to increase customer product and accessory sales
- Increased sales productivity by 20% during my first year consistently improves the level of customer service provided to customers and outperforms sales goals every quarter by at least 10% over goals.
- Provides superior customer service and enthusiastically sells high-end jewelry lines.
- Successfully sells merchandise to new and established customers typically via walk-in business.
- Balances register and completes cash and credit transactions Processes payments for merchandise or services and maintains customer preference records.
- Answers questions and checks stock for availability organizes inventory reports and reduced shrink by 9%
0-5 years of experience
Luxury retail sales associate specializing in Zimbabwe Shona sculpture, fine jewelry, [company name], and handcrafted African accessories.
- Top sales performer, building and maintaining loyal clientele relations.
- Designed seasonal window and gallery displays from concept to completion.
- Oversaw daily operations of gallery and inventory.
0-5 years of experience
- Produced results by achieving and exceeding sales quota ensuring consistent sales performance
- Delivered outstanding customer service while establishing and developing strong relationships.
- Competent in working in a fast-paced environment that requiring a high degree of multi-tasking with minimal supervision.
- Created and maintained visual displays in accordance to corporate standards and brand image.
- Performed operational functions associated with daily counts, jewelry and watch repair, special orders, shipping and receiving, invoicing etc.
- Ability to work effectively using available technology
0-5 years of experience
Actively participating in special training of products/service to gain a better understanding of the product features, trends, and current styles
- Consistently selling products and service to new and revisiting customers
- Assesses the customer’s needs through a series of sales strategies
- Clientele development and focus
- Achieving the sales plan monthly, quarterly, and annually
0-5 years of experience
Received Jewelry Certification
- Provided great customer service to customers along with displaying the details of the quality jewelry, hand bags, sunglasses, and perfume.
- Securing the Jewelry Department and completed inventory for all items
- Opening and closing out cash drawer and register at each shift.
0-5 years of experience
- Energetically demonstrated use and operation of mid-market merchandise to customers
- Highly effective at multi-tasking the consumer consultative experience transforming it into resolute sales, and repeat business.
- Regularly received and processed cash and credit payments for in-store sales.
- Professionally worked as a polished, energetic, committed team member consistently providing valuable service to customers and coworkers, encouraging a professional and productive atmosphere.
- Maintained an organized client book, efficiently for future client follow-up, engagement, and client relationship retention.
0-5 years of experience
- Delivering outstanding customer service while assisting consumers with issues, providing jewelry consultations, and processing returns and exchanges
- Marketing with merchandising techniques including case movements to increase sales
- Managing inventory by efficiently completing daily jewelry counts and auditing
- Accurate data entry processing up to 3 credit application’s per day
- Cashiering and keeping books and finances- handling up to $10,000/day
0-5 years of experience
- Maintained professional relationship and attitude with clients and coworkers
- Recommended merchandise to customers based on their needs and preferences
- Efficiently and accurately processed customer check-out including cash, check, and credit card
- Up sell and suggestive sell products and accessories to customers
- Maintained the appearance and cleanliness of the store
0-5 years of experience
- Sale’s ranging from $30,000 a month to $50,000.
- (Key holder) opened and closed store and made sure all requirements were finished.
- Assisted Store Manager with Back Office.
- Greeted customers in a timely fashion while quickly determining their needs.
- Recommended merchandise to customers based on their needs and preferences.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges.
- Engaged with customers in a sincere and friendly manner.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Helped customers with questions, problems and complaints in person and via telephone.
- Helped customers with customizing their perfect jewelry piece.
0-5 years of experience
- Creating and maintaining relationships to build clientele for future business.
- Responsible for setting up jewelry cases to be efficient and aesthetically pleasing.
- Entrusted with access of safe for morning preparation without management supervision.
- Guiding customers making life long decisions and selecting memorable gifts.
0-5 years of experience
- Execute daily, monthly and quarterly sales goals
- Complete accurate cash, credit and check transactions
- Gave customers support by recommending products, services and resolving customer issues
- Input customer, product and store data.
0-5 years of experience
- Responsible for engaging customers in conversation to understand their needs and objections
- Presenting merchandise and detailed information on features and benefits
- Offering extended service plans and financing options
- Performing jewelry cleanings and processing repairs
- Working with the entire sales team to provide a superior experience to all valued customers and meeting individual and team sales goals
6-10 years of experience
- 1.8 million dollar store Supervising Key Holder
- Responsible for managing, opening, and closing store operations daily
- Assisted clients in selecting jewelry and often assisted in custom designs
- Assisted clients in obtaining financing, managed repeat clients, and special orders
- Processed shipping, receiving, and quality control of loose diamonds, gems, and jewelry
- Processed store deposits and transactions. Cash, check, credit card, and wire transfers
- Consistently exceeded monthly goals
- Commission based
0-5 years of experience
- Properly assist guests with their inquiries and carry out cashiering duties.
- Open in house credit accounts
- Maintain healthy relationships with customers
- Follow up on all prior sales, repairs and inquiries
- Strong product knowledge to properly assist guests with their needs
- Make sure all sales goals and standards are upheld
0-5 years of experience
- Recommended current styles and trends of products to customers based on their preferences
- Effective multi-tasking with numerous responsibilities and minimal supervision
- Cleaning, stocking, and organizing tasks
0-5 years of experience
Meeting daily, monthly, and yearly sales quotas
- Pre-qualifying clients for financing; obtaining at least one credit application per shift
- Creating appealing case displays for merchandise
- Inspecting and cleaning jewelry, as well as suggesting upgrades and services to promote sales
- Accurately handling monetary transactions and operating a POS system
- Shipping and receiving jewelry repairs, content from home office, and new merchandise
- Display extensive product knowledge and understanding of company policy
- Providing welcoming, friendly atmosphere by building rapport with clients
- Following up with clients through service calls, thank you cards, and email correspondence
0-5 years of experience
Full time jewelry consultant.
- Preparing repairs for guests as well as plotting diamonds before sending out.
- Store key holder responsible for opening and closing tills.
- Train new hires.
- Assist coworkers and office assistant.
- Provide the guest an excellent guest experience.
0-5 years of experience
- Displaying merchandise and promoting materials
- Greeting and advising customers on quality and trends of jewelry
- Explaining cuts, carats, color, and clarity in jewelry and gems to customers
- Providing estimate on repairing luxurious watches and custom jewelries
- Suggesting jewelry designs to customers suitable for certain occasions
- Preparing bills, providing warranty certificate, wrapping merchandise, making invoices, and collecting payment
0-5 years of experience
Responsible for showing and exciting merchandise to prospective clients as well as taking in and processing inventory. Work with team to meet daily, monthly, and yearly goals.
- Provide knowledge of merchandise, functions, and warranties
- Take in watch and jewelry repairs
- Provide customer service
0-5 years of experience
- Maintain constant presence on sales floor to address customer needs.
- Approach browsing customers and initiate conversations to determine buying preferences.
- Recommend appropriate items and direct or lead customers to selections.
- Recruit customers to enroll as a membership, and assist customers to complete the entire process.
- Research and resolve discrepancies in enrollment activities.
- Handle and evaluate customer inquiries and complaints.
- Provided unit function backup in management report formulation.
0-5 years of experience
- Met incoming customers and provided immediate assistance.
- Listened to customer needs and preferences to provide accurate advice.
- Worked flexible schedule to accommodate changing customer levels.
- Answered incoming telephone calls with professional and knowledgeable responses.
0-5 years of experience
- Consult clients on luxury diamond and jewelry merchandise
- Provide professional customer service through selling diamond and colored gem stone jewelry
- Perform additional duties beyond the scope of sales
0-5 years of experience
- Examine, select, order, and purchase merchandise consistent with quality, quantity, and specification requirements
- Set mark-up rates, mark-down rates, and selling prices for merchandise and process cash or credit transactions
- Consult with store managers about budgets or goods to be purchased.
- Recommend, select, and help locate or obtain merchandise based on customer needs
- Answer questions regarding the store, and its merchandise or services, and process sales.
0-5 years of experience
- Open and close register
- Greet customers
- Interact with customers and meet their needs
- Ship and receive merchandise
- Key holder of store
- Meet monthly quotas
0-5 years of experience
- Greeting customers in a friendly and professional manner
- Assisting customers in choosing that perfect piece of jewelry
- Cleaning jewelry of all kinds
- Clean and close store
0-5 years of experience
- Assist customers in jewelry department
- Keep department clean and organized
- Cashier
- Lock jewelry during closing shift
- Count money in registers during closing shift
- Count inventory
0-5 years of experience
- Helping Customers with any needs with jewelry
- Managing other new employees with the policies
- Key Holder
- Open and Closed store
- POS trained and skilled with handling large sums of money
- Cold calling
0-5 years of experience
- Identifying and Fulfilling guests needs an on daily basis
- Build clientele relationships
- Inspect and classify diamonds
- Open and close store
- Commission based
- Keyholder
0-5 years of experience
- Explained to customer’s technical information concerning jewelry products.
- Carried keys in order to open the store.
- Completed special order request for customers.
- Checked in jewelry repairs from the customers and completed shipping information for transit.
- Completed sales transactions for customers.
- Proficient in general office procedures and have the ability to operate most general office equipment. (faxes, scanners, personal computers)
- Proficient in the use of various Microsoft software (WORD, EXCEL, POWERPOINT).
- Excellent written and verbal communication skills.
- Excellent attention to detail, time management, and managing multiple long-term projects.
0-5 years of experience
Customer service
- Cashier
- Opening and closing store
- Register counts
- Diamond counts
- Working events
- Knowledge in diamonds
0-5 years of experience
- Assist customers in purchasing jewelry
- Educate customers on the importance of protecting their investments
- Assist store manager in inventory placement
0-5 years of experience
Greeting customer
- Stocking merchandise
- Locating merchandise
- Making deposits
- Cashing out customers using cash, check, debit/credit cards and gift cards
- Answering the phone/ using multi line phones
- Resolving customer service issues
- Scheduling/payroll
0-5 years of experience
- Provide excellent customer service
- Explain and show fine jewelry
- Handle register money
0-5 years of experience
- Display merchandise and promotional materials.
- Greet and advise customers on quality and trends of jewelry.
- Explain cuts, carats, color, and clarity in jewelry and gems to customers.
0-5 years of experience
- Cashier for hardlines, softlines, and fine jewelry
- Restocking merchandise
- Customer service
- Operating a register
- Jewelry consultant
0-5 years of experience
- Sales position
- Customer Service
- Clienteling
- Consulting jewlery
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Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
