Provided the Piper Mainframe Data Migration service as member of a two man team, for the Americas utilizing Innovation Data Processing's FDRPAS, IBM's PPRC and other methods to move data from old DASD technology to IBM's new storage devices. Move data for customers with different environments, and requirements on a consistent basis without customer outages. Customer industries have included insurance, financial, banks, hotel management, credit cards processing, publishers, news papers, manufacturing, transportation, package delivery, hospitals and universities.
- Responsible for presenting the Piper migration service offering to customers, followed by technical discussions and project planning for the migration service.
- Responsible for requesting migration hardware for customer's engagements. Once onsite, un-pack equipment and connected to customer's environment, configure the migration device and created JCL to move data. Provided full on-site support while data was being migrated and provided status reports. Once the data was migrated, removed all hardware and repacked the migration hardware for shipping.
- Created and maintained a project status spreadsheet, tracking customer engagements as well as the Piper hardware status and locations.
- Provided equipment loaner support for the Life Sciences team across the US, determined each customer's hardware needs, requested the needed hardware through several processes and tracked it through the end of the loan term.