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Office Associate Resume Samples
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Candidate Info
years in workforce
years at this job
Health Information Management
Business Administration
Business Administration / Accounting
Office Associate
Assisted office manager in a variety of office duties including answering a multi-line telephone, taking accurate messages, greeting clients, distributing mail, and ordering supplies, filing, faxing, and copying.
- Interacted effectively with business customers, provided information and resolved critical problems.
- Managed departmental meeting schedules to eliminate conflicts and ensure the availability of all necessary attendees.
- Typed and distributed highly confidential documentation, correspondence and relevant reports, including site-meeting minutes.
- Acted as a primary information resource, providing referrals, direction, information, and general assistance.
- Acquired excellent communication and interpersonal skills with the public and coworkers.
- Provided administrative support experience in human resources, business office operations, and training skills.
- Prepared and sent expense vouchers to corporate office for payment and maintained internal ledger of all transactions.
Candidate Info
years in workforce
years at this job
Business Magnet / Advanced Studies
Associate of Science
Criminal Justice
Administrative Office Associate - John Marshall High School
Provide high-level administrative support to the Principal and Assistant Principals.
- Create, maintain and process all payroll communication to include reporting hours for hourly and salaried employees, distributing paychecks, creating payroll spreadsheets and verification of any and all aspects of payroll.
- Created and executed numerous projects using Excel and Outlook to help develop multiple faculty and staff related databases.
- Scheduled and greeted parents, visitors, and faculty; answered very busy multi-line telephones.
- Facilitated communication between clerical staff by initiating conferences which improved employee morale.
- Effectively maintained all confidential materials, employee payroll, personnel records, created and managed the school monthly calendar, opening and closing information.
- Created, proofed and edited various correspondence and other documents for each principal to ensure accuracy and consistency.
Candidate Info
years in workforce
months at this job
Accounting
Office Associate
Managed a database of over 250 clients and ensured that the tax calendar is up-to-date.
- Provided outstanding customer service by answering client queries.
- Conducted weekly audit procedures to ensure internal controls were working effectively.
- Assisted the Company President directly on day-to-day tasks as well as other administrative functions.
- Processed all quarterly estimates, yearly extensions, & tax returns.
- Analyzed information provided by clients for preparation of state and federal tax returns.
Candidate Info
years in workforce
years at this job
Criminal Justice
Business Administration
Office Associate
Contributed expertise to a number of positions including hostess, server, bartender, part time kitchen manager and office associate
- Welcomed and greeted all guests, in person and over the phone
- Extensive hands on customer relations and support
- Processed daily cash expenses, prepared bank deposits, and balanced cash drawers
- Educated new employees, guided current staff and oversaw product quality
Candidate Info
years in workforce
year at this job
Claims
Commerce And Business Administration
Office Associate
- Contacted sales leads and marketed appropriate insurance and financial products.
- Prepared insurance quotations for prospective clients.
- Assisted current clients with questions or concerns about policy coverages.
- Promptly and courteously answered phone calls and processed premium payments.
Candidate Info
years in workforce
years at this job
Liberal Arts & Science
Social Work
Sociology
Office Associate
Supervised workflow and responsible for staff of 15
- Facilitated meetings for all services for patient escort, Pediatric and OBS-GYN
- Managed and effectively routed 10 telephone lines to appropriate department
- Served as the focal point for all incoming patients to the Emergency Room
- Provide clerical support for doctors, nurses and social workers
- Responsible for the allocation of beds for patients for the entire hospital
- Conducted thorough investigation on a variety of insurances as a Hospital Care Investigator
Candidate Info
years in workforce
year at this job
Cash Office Associate
This position required high integrity and responsibility because of the nature of the job. It required a tremendous amount of people, communication and organizational skills, as well as a keen focus on the details.
- Responsible for closing out previous day's cash transactions
- Average weekly cash transactions $205,000 (anywhere from $25,000 to $50,000 daily)
- Responsible for researching and reporting discrepancies for AP
- Managed, verified, and reconciled all Accounting Reports for management signature and approval
- Handled all customer cash transaction discrepancies
Candidate Info
years in workforce
years at this job
Accounting
Cash Office Associate
My daily duties included managing the cash supply for the entire store, balancing cash registers, preparing bank deposits, and data entry of all coupons, charge cards, cash and checks into a windows based program. I also investigated shortages and overages of cashier's tills and prepared reports for the store managers.
- Maintained an organized and efficient cash office.
- Excelled within a fast-paced environment, continually taking on increased levels of responsibility.
- Handled large volumes of cash with precise accuracy.
Candidate Info
years in workforce
years at this job
High School Diploma
Arts
Office Associate & Office Manager
Received merchandise repairs in and completed invoices done by jewelers. Called all customers to let them know when their merchandise was in.
- Efficient typist when ringing up customers and wrapping gifts. Done in a timely manner during business season. Good with fast pace and/or slow pace office.
- Able to communicate with our Store Support Center in regards to customer issues, merchandising questions, and special order statuses.
- Updated reports on a weekly and monthly basis to make sure orders were being filled and if they were received in a timely manner.
- Managed employees in the office and sales floor. Went out on sales floor if sales associates needed it. Some sales experience since working in retail.
Candidate Info
years in workforce
years at this job
Business Management
Middle Office Associate
Provided operational support to clients engaged in various investment strategies.
- Built and maintained relationships with clients and prime brokers.
- Provided middle office support to accounting.
- Managed the confirmation process while maintaining a daily library review.
Candidate Info
years in workforce
months at this job
Chinese Professional Communication
Community And Environmental Sociology
Chinese Language Program
Office Associate
Entered refugee health information into electronic database.
- Faxed medical documents to local health departments.
- Educated local health department representatives in refugee
- Designed and wrote articles for bi-monthly department
- Designed and presented formal presentation on the refugee
Candidate Info
years in workforce
years at this job
High School Diploma
Office Associate
Managed the reception area, including greeting visitors and responding to the telephone and in-person requests for information.
- Coordinated paperwork for the billing department.
- Dispensed incoming mail to correct recipients throughout the office.
- Made copies, sent faxes, organized files, enter data into computer program and completed any project assigned by my supervisor.
Candidate Info
years in workforce
years at this job
Business
Court Reporting
Cash Office Associate/receptionist
Training, overseeing, and preparing work schedules for cash office personnel
- Logged on/off phone systems, answered/transferred calls, updated telephone directory
- Locked/unlocked safe, distributed register banks, prepared/delivered deposits, balanced daily
- Collected and processed web-recovery orders and forms for new accounts
- Coordinated and prepared check requisitions for reimbursement
- Printed flash sales and faxed to home office and opened/closed POS portion of store
- Assisted other managers in projects when needed
Candidate Info
years in workforce
year at this job
Communication And Public Relations
International Relations
Front Lead/box Office Associate
In charge of producing shift responsibilities and schedules for employees.
- Supervised team members to insure that high customer service and company standards were properly met.
- Answered phones and maintained consistent ticket sales as a box office representative and sales associate.
- Managed transactions from hand-operated systems to computerized systems.
Candidate Info
years in workforce
years at this job
Office Associate
Accountable for making appointments, follow-up on appointment reminders, and handling customer questions and calls.
- Prepare daily appointment scheduling forms.
- Log and account for incoming payments on a daily basis, and reconcile against scheduled appointments.
- Enter and update accounts receivables and accounts payables on a daily basis.
- Receive incoming cleaning products, and update available inventory reports.
- Assist in the month end closing accounting reports.
- Software application use of Microsoft Word, Excel, and PowerPoint.
Candidate Info
years in workforce
months at this job
Business Administration
Office Associate
Provided administrative support and served as main point of contact for the Multiple Sclerosis Clinic and General Neurology Practice.
- Prepared and maintained patient records and files.
- Coordinated the Ms Advisory Council, the education series, and the development/coordination of the MS Clinic Support Group meetings.
- Acted as main point of contact for MCG Neurology Doctors/fellows.
- Maintained calendars and coordinated travel for the Neurology doctors/fellow.
- Coordinated meetings, arrange and set-up meetings, schedule appointments, and maintained correspondence management.
- Responsible for maintaining patient confidentiality, superior service, and a customer service friendly environment for faculty and students.
- Acted as main point of contact for Pharmaceutical Representatives and outside primary care facilities.
Candidate Info
years in workforce
year at this job
Medical
Deaf Studies
Front Office Associate
Maintained patient files by obtaining, recording, and updating personal and financial information
- Scheduled appointments and distributed daily schedules for doctors and staff
- Prepared and sent mail on behalf of the clinic; appointment reminders and clinic literature
- Operated telephone switchboard and responded to queries regarding appointments or general clinic information
Candidate Info
years in workforce
months at this job
Business Administration / Technical Studies
Accountancy
Accounting/office Associate
Process and maintain all currency; prepare and maintain accounting records, files, transactions, and other required documentation
- Generate, interpret, and analyze cash, deposits, and financial transaction reports
- Reconcile, track, and report financial transactions
- Advise others on accounting practices and principles
- Record and reconciles financial data, tracks register and chargebacks, and secures accounting files in a timely manner
- Reports security risks, incorrect/inefficient processes, and problems with accounting theory, research, accounting practices
- Process and submit paperwork, create and maintain organized files, and identifies/resolves any discrepancies in a timely manner
Candidate Info
years in workforce
years at this job
High School Diploma
Computer Science
Office Associate
- Provided administrative coverage and assistance for Visiting Medical Therapy Services.
- Scheduled appointments and notified therapist of any changes.
- Answered phones, faxed and light book-keeping.
- Remedied computer and technical issues.
Candidate Info
years in workforce
years at this job
High School Diploma
Office Associate
Answer telephones, provide customer support, respond to inquiries, and provide comprehensive secretarial and clerical support to center staff and management.
- Scheduled inbound trucks for pick up and deliveries.
- Input customer information into a data base to print out pull sheets and labels.
- Interpret customer guide line manuals in order to navigate thru customer websites and ship orders out without charge backs occurring.
- Organize and register staff for workshops and staff development.
- Work closely with all departments to achieve 100% customer satisfaction.
- Promote a positive work atmosphere by behaving and communicating in a manner that supports staff and clients.
- Order, distribute and manage office inventory, keeping work space neat and organized.
- Assisted the shipping manager in running a busy 3 person office.
Candidate Info
years in workforce
years at this job
Human Services
Office Associate/date Entry Operator
Created affidavits being transmitted to Attorneys, Family and Housing Court.
- Transcribed documents from hardcopy, Dictaphone and pre-printed forms.
- Input legal data, updated existing computerized files.
- Word processed and prepared correspondence, memoranda, process forms, reports, legal and standard documents.
- Organized and updated conventional and electronic filing systems.
- Culled old files and prepared for archival/storage.
- Provided a wide array of office support including telephone coverage, faxing, photocopying, collating and similar clerical tasks.
- Trained new employees in office procedures and policies
Candidate Info
years in workforce
years at this job
Mass Communications
Business Office Associate
Managed multiple administrative tasks while assisting customers and other departments
- Reviewed and process documents associated with vehicle purchases
- Served as a technical resource for customer's questions on tag and title information
- Prepared documents for the Department Of Motor Vehicles in-state and out of state
- Obtained auto loan payoff information from banks, credit unions, and various other establishments
- Assisted with appraisal purchases and in-store auctions
- Tendered cash transactions and prepare bank deposits
- Handled a multi-line phone system, answering phone calls and transferring them to their associated departments
- Utilized PC software programs to enter customer and vehicle information
Candidate Info
years in workforce
years at this job
Finance
Office Associate
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Work with the agent to calculate and report invoice accuracy
- Establish a marketing and cost budget
- Close new business sales and increase referral business
- Establish client relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day
Candidate Info
years in workforce
years at this job
Associate of Science
Health And Human Services
Business Office Associate
Demonstrate enthusiastic and empathetic interaction with dozens of patients on a daily basis
- Manage direct and patient calls daily, successfully routing them to the appropriate party when necessary
- Maintain the highest standards of professionalism by strictly adhering to patient privacy laws and proprietary information standards
- Obtain all appropriate and confidential demographic and financial information from patients during the registration process; ensuring seamless and timely experience
- Ensure accurate billing, medical records, and consent documentation for all patients in a time sensitive and effective manor
- Professionally work in conjunction with nursing staff and personnel to meet individual patient needs
- Sustain a high level of patient service, meeting special needs, while executing operational duties simultaneously
Candidate Info
years in workforce
years at this job
Software Information Systems
Back Office Associate
Responsible for the maintenance and troubleshooting for all of the computer equipment including cash registers, partnering with the help desk when needed.
- Ordering supplies for the store while keeping within the monthly budget.
- Maintain accurate records such as reconciling the monthly credit card statements.
- Responsible for time-keeping using the Kronos computer program.
- Cash management by inputting the sales from the previous sales date into the system.
- Plan for events such as the annual holiday party for a 100+ associates.
- Other administrative duties as assigned.
Candidate Info
years in workforce
years at this job
Medical Billing And Coding
Biology, Chemistry, And Sociology
Office Associate
Handle accounts of more than 100 commercial clients.
- Schedule commercial moves in excess of $100,000 per month.
- Contact clients to collect payment and necessary documents.
- Provide exceptional customer service, increasing the rate of repeat clients.
- Maintain close liaison with departments and third party vendors.
Candidate Info
years in workforce
years at this job
Mass Communications-public Relations
Office Associate
Customer Service, answering phones, dispatch drivers, data entry, daily reports
- Interact with customers, professional manner
- Accuracy check on daily basis displays a 98% accuracy rate
- Raise money for disaster relief and supplies
- Duties included accounting for money donated and purchasing supplies for disaster kits
- Organizing kits within the company and shipping to disaster relief organizations
- Proficient in Microsoft Word, Excel, and PowerPoint
- Experience planning activities for office gatherings, fund raisers, and comfortable with speaking to groups in public
Candidate Info
years in workforce
years at this job
Office Associate/receptionist
Answers phones/triages calls; book appointments; gather accurate patients demographic information; answer referral calls;
- Obtain/confirms insurance authorizations for appointments; complete appointment follow up per clinician; obtain file notes from clinicians and file as appropriate
- Completes administration of follow up procedures (e.g. MRI referrals) may include authorization
- Identify and enter accurate ICD-9 coding for authorization; communicate all pertinent information including findings, problems, concerns or ideas to physicians in a timely manner
- Supports clinical staff as a resource and in basic problem solving related to administrative needs
Candidate Info
years in workforce
years at this job
Mathematics
Office Associate
Provide a people-centered sales approach to meet the needs of each individual client.
- Work in a team environment for the good of the customers and the office.
- Identify clients certain risks and delivered products to meet those risks.
- Go above and beyond to service the client from staying after hours to traveling for inspections.
Candidate Info
years in workforce
year at this job
High School Diploma
Associate of Arts
Office Associate
Assist customers with issues that may occur during delivery (repairs/replacements)
- Process customer payments in store and or over phone.
- Schedule customer's delivery of merchandise.
- Assist sales associates when problem arises (troubleshooting)
- File and locate paperwork as needed and requested
- Answer multi-line phones, use intercom system for paging drivers, warehouse, etc.
Candidate Info
years in workforce
years at this job
Business / Finance
Office Associate
Use computers for various applications, such as database management or word processing.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Complete forms in accordance with company procedures.
- Make copies of correspondence or other printed material.
Candidate Info
years in workforce
months at this job
Certificate
Science
Office Associate
Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, and direct calls.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Greet customers entering establishments.
Candidate Info
years in workforce
years at this job
High School Diploma
Pharmacy Technician Program
Sales/office Associate /night Manager
Opening and closing the store as a night manager with a staff of 40 associates
- Assist guest on a weekly basis with concerns, special orders and requests and sale
- Maintain an awareness of new product material, intranet communications, and current
- Provides excellent customer service with a consistently positive and approachable attitude with customers and team members
- Excellent interpersonal, organizational, and communication skills in person and on telephone.
- Profound ability to address customer concerns while consistently moving the customer towards commitment.
- Experience of 14 years as a Customer Service/ Retail Sales, Office Associate, Sales
Candidate Info
years in workforce
year at this job
Business Administration
Office Associate
Answer telephones, routes calls, takes messages, and provides general information.
- Enter data from voter registration, absentee voting, and election worker applications into database.
- Answer and respond to inquiries via email, phone, and in person.
- Assign and schedule Election Judges to attend training classes and to serve at [company name] polling locations on Election Day.
- Distribute absentee ballots to voters and answer questions concerning voting procedures.
- Process valid voted absentee ballots and prepares official reports of election results.
- Prepare and process all incoming and outgoing mail for new and existing registrations and distribution.
- Perform work related errands as requested such as going to the post office.
Candidate Info
month in workforce
month at this job
Engineering
Office Associate
Over 4 years of retail experience
- Handled all aspects of customer service, received telephone calls, fielded complaints, and ensured total customer
- Was in charge of a front end team, coordinating breaks, lunches, and handling any problems in the daily workings of the cashiers
- Skilled in greeting, assisting, and thanking guests in a quick, polite manner.
- Able to make product recommendations to customers
- Handled cash in the store including refunds, accounting for register tills, making bank deposits, and counting the store safe.
Candidate Info
years in workforce
years at this job
Cpt
Medical Techinician
Office Associate
Administrative support for Medical Director, Associate Medical Director and Faculty Members
- Organized all committee meeting, calendars, agendas and meeting minutes
- Responsible for processing all travel requests, reimbursements, and setting up interviews.
- Reconciliation of monthly invoices and collections from sponsored programs.
- P-Card and Remittance Authorizations for department
- Software trainer for department and research staff ( eSirius)
- Managed all inventories for warehouse, administrative staff, and animal facilities
- Design and Update Department website
- Managed and updated all Standard Operating Procedures
Candidate Info
years in workforce
years at this job
High School Diploma
Associate of Arts
Associate of Arts
Cash Office Associate
Responsible for handling checks, and cash.
- Responsible for recording incoming and outgoing funds, and keeping these funds in a secured place until they are deposited.
- Manage registers and updating register software
- Frontend supervisor and customer service representative
- Maintained and organized an office and important documents
Candidate Info
years in workforce
years at this job
Sociology
Business Office Associate
to state laws and makes sure that the team learns and implements state laws correctly.
- Delegation of office duties to Jr. level associates.
- Proper inspection, completion, and notary of all legal documents.
- Investigation and analyzing of reports for loss prevention.
- Processing of financial transactions.
- Provide customer service for new and existing customers via follow up calls and assisting customers with their needs.
Candidate Info
years in workforce
year at this job
Accounting
Business Office Associate
Opens and closes the Business Office
- Reviews and process paperwork for vehicle purchases with statewide Department of Motor Vehicle Administrations.
- Handles customer's vehicle, titling, and registration fees associated with the Accounts Payable process of paperwork for vehicle purchases.
- Prepares bank statements, tenders cash transactions, partners with the purchasing department for in-store appraisals and wholesale auction vehicles
- Customer service representative and also answers multi-line phone systems.
- Processes and handles titling work for vehicles transferred, bought, and sold at our location
Candidate Info
years in workforce
years at this job
Interdisciplinary Studies
Office Associate
Assist human resource manager with hiring-process
- Assist with processing payroll
- Resolve both associate and customer issues
- Manage cash office and prepare band deposit on a daily basis
- Maintain the upkeep of the office including filing papers, answering telephones, and processing reports
- Process change funds for the sales floor
Candidate Info
years in workforce
years at this job
Allied Health
Office Associate
Answering multi-line phone
- Scheduling patients for appointments
- Registering new patients
- Collecting co-payments at time of service
- Collecting patient vitals and preparing patient to be seen by provider
- Various other office duties to include: filing, cleaning, cash deposit, training new employees, etc.
Candidate Info
years in workforce
years at this job
Public Relations
Office Associate
Resolves customer challenges daily in an efficient, positive, and friendly fashion.
- Main point of contact for customers, act as a liaison between customers and managers whether it is by phone or in person.
- Works both independently and in a team environment to maintain smooth communication between sales and warehouse associates, managers, other office staff, and other retail locations to ensure an effective workflow in a fast-paced environment.
- Reviews invoices to ensure accuracy on all orders and enter information into system. Notates accounts when any changes are made or when customers make specific inquiries related to their account. Strong attention to detail is required.
- Works with inventory system daily by inputting when customers pick up merchandise. Assists in weekly scan of inventory and corrects the errors.
- Excellent cash handling skills, routes faxes, makes copies, manages multi-line phone system, completes general filing, works with finance companies and writes contracts, sets up in-home service calls, and manages the parts ordering system by contacting the vendors directly.
- Trains new office associates in protocol, the AS400 system, and warranty coverage.
Candidate Info
years in workforce
years at this job
High School Diploma
Associate of Science
Office Associate
Preformed opening balance of cash office and closing balance; counted money from registers and worked on finding reason for any discrepancies, filed all cash related paperwork
- Counted and sealed loan and change orders to sign over to Loomis employees
- Operated back room computer, POS register, and worked one-on-one with tech support if problem arose
- Worked with little or no supervision
Candidate Info
years in workforce
months at this job
Marketing
Office Associate
- Provide administrative and clerical support to office staff to run office efficiently
- Manage and enter data to existing databases, spreadsheets and generate required reports on demand
- Organize and maintain files and perform accurate cross-index filing system
- Maintain reports, records and various other documents for sorting and bind them for documentation
- Compile and record employee time and payroll data
Candidate Info
years in workforce
months at this job
High School Diploma
Human Services / Counseling
Front Office Associate
- Welcomes and greets all patients and visitors, in person or over the phones.
- Answers high volume calls while maintaining a polite, consistent phone manner using proper telephone etiquette .
- Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information.
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff.
- Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain site and logging off the computer before leaving it unattended.
Candidate Info
years in workforce
months at this job
Hr/ Office Associate
- Commit Payroll
- Responsible for the processing of daily sales and register detail as needed
- Provide essential support to the mail and supply function
- Serves as a resource for associates and management and assist in resolving HR issues as directed
- Assisting in all office functions including general office and cash office procedures
- 10 key
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