Ensured coordination of all shipments from cross country destinations for multiple customers within the time requested by team Account Specialists to maintain delivery integrity.
- Managed employee sales volumes of 100 to 200 plus phone calls daily and 30 - 50 plus shipments weekly, strengthen business relationships while negotiating freight moves for substantial margin. Ensured complete interoffice communication was passed onto the client for full disclosure of shipment status.
- Aided department in multitasking phone calls, computer, and administrative skills to manage large volumes of information daily, stepping in as necessary to complete the task.
- Utilized negotiation skills to bring a positive and professional attitude as the face and voice of the company to build enduring business relationships.
- Trained and successfully integrated skilled employees to help grow a small subsidiary office into a profitable organization for a large corporation headquartered out of state.