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Administrative Supervisor Duties and Responsibilities

In order to manage an organization's administrative functions, an Administrative Supervisor performs many different tasks. We analyzed job listings for Administrative Supervisors in order to identify these core duties and responsibilities.

Hire Administrative Staff The Administrative Supervisor participates in the hiring process of administrative staff. They notify hiring department when additional staff members are needed and sometimes perform interviews and lead the review process. They make recommendations regarding all departmental personnel decisions including the hiring, promotion and firing of administrative staff members.

Train Administrative Staff Providing guidance and coaching, the Administrative Supervisor trains all new incoming staff as well as provides any necessary additional training to current staff. These duties include processing new hire paperwork, orientation, and developing training programs that effectively implement all company policies and procedures.

Manage Administrative Staff As the direct supervisor for administrative and support staff, the Administrative Supervisor is responsible for assigning job duties to individual staff members and prioritizing workloads. They are also responsible for processing payroll for all of their employees. They ensure that tasks are completed in an effective and timely manner.

Evaluate Administrative Staff Performance In order to ensure their team's ongoing success, the Administrative Supervisor must continually evaluate their staff members and provide feedback for improvement. They are also responsible for identifying areas of weakness, departmental inefficiencies and providing appropriate recommendations for resolving these issues. They ensure employees act in accordance with company policies and implement disciplinary action when necessary.

Perform Administrative Tasks Administrative Supervisors also assist with administrative tasks as needed. This can include managing calendars, responding to email and phone messages, assisting with customer requests and questions, coordinating meetings, compiling meeting materials and documents, creating presentations, booking travel and providing executive staff with support as needed.


Administrative Supervisor Skills

Administrative Supervisors are organized multi-taskers and apt communicators with strong decision making abilities. They play an important management role, and in order to be successful they must be capable of prioritizing duties and exhibiting leadership skills, which includes a capacity for educating employees as well as an ability to be assertive supervisors. Core skills: Based on job listings we looked at, employers want Administrative Supervisors with these core skills. If you want to work as an Administrative Supervisor, focus on the following.
  • Supervising staff
  • Having industry relevant experience
  • Proficiency in Microsoft Office programs, such as Word and Excel
  • Demonstrating ability to create spreadsheets and presentations
Advanced skills: While most employers did not require the following skills, multiple job listings included them as preferred. Add these to your Administrative Supervisor toolbox and broaden your career options.
  • Extensive industry-specific knowledge regarding operations, policies and terminology
  • Payroll experience
  • Training experience

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