Wireless Manager Resume Samples

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Wireless Managers are employed by telecommunication enterprises and manage wireless salespeople. Essential duties listed on a Wireless Manager resume example are recruiting and training staff, solving escalated customer issues, ordering merchandise and supplies, preventing losses and theft, and reporting to senior management. Those looking to secure a Wireless Manager position should demonstrate throughout their resumes product knowledge, customer focus, excellent communication skills, leadership, computer competences, and problem-solving. Suitable candidates come from various educational backgrounds and are trained in telecommunications, business, computers, and human resources.

1

Wireless Manager

Lead and assisted employees to successfully achieve business & personal sales goals.

  • Delivered excellent customer service and support that inspired repeat visits and expanded customer base.
  • Continuously developed product knowledge to guarantee the best suited product for the customer's needs.
  • Managed multiple employees and is able to recognize a challenge and identify a solution.
  • Assisted in recruiting, on-boarding and training team members to achieve their full potential.
Candidate Info
13
years in
workforce
3
years
at this job
2

Retail Wireless Manager

Demonstrated ability in providing assistance in preparing updated financial reports on a weekly basis based off the sales for the entire district

  • Trained and supervised new part-time wireless consultants and customer service employees to maximize productivity
  • Maintained strong knowledge of new wireless products, accessories, pricing plans, promotions, and service features
  • Tutored and trained employees in Word, Excel, and PowerPoint for presentational purposes
  • Successfully acquired and practiced excellent customer service skills by solving customer problems, handling difficult customers effectively, and making key contributions to the customer service team
Candidate Info
4
years in
workforce
1
year
at this job
BS
Accounting
3

Wireless Manager

Responsible for all wireless sales made in the store and daily sales goal

  • Activating and troubleshooting all wireless devices
  • Maintaining all wireless sales, technical issues and solutions in database
  • Perusing potential customers and informing them of our wireless products
  • Awarded Sales Associate of the month for the entire district three times based on sales records.
  • Promoted from retailer to wireless manager in a 3 month period
  • Increased store sales by 15%.
Candidate Info
3
years in
workforce
8
months
at this job
AS
Computer Science
BA
Technical Management
4

Assistant Wireless Manager

  • Trained and evaluated performance and conduct of new and current employees and implement plans for improvement as appropriate.
  • Interviewed prospective employees in the absence or under the supervision of store manager.
  • Resolved conflicts that arose between or among customers and sales associates in an effort to facilitate a positive and comfortable shopping and working environment.
  • Created and implemented monthly sales plans for sales associates.
  • Maintained strong knowledge of new wireless products, accessories, pricing plans, promotions and service features for various service providers.
Candidate Info
3
years in
workforce
2
years
at this job
AA
Computer Engineering
BA
Information Technology
5

Wireless Manager

Responsible for managing business and retail sales teams and maintaining cost-efficient operations

  • Performed human resource functions including recruiting, hiring, performance reviews and terminations
  • Developed sales techniques, procedures and trainings
  • Prepared sales projections and management reports
  • Responsible for managing advertising and marketing for products and services
  • Responsible for purchasing wireless equipment and accessories
  • Sold AMPS and CDMA wireless service and related equipment
Candidate Info
4
years in
workforce
4
years
at this job
6

Network Operations, Wireless Manager, Special Projects

Migrated core and distribution networks from single-homed/statically-routed to a fully multi-homed and high availability
network (at the same time, migrating the network from a multitude of differing routing protocols such as RIP and OSPF and single BGP receiving static route to EIGRP for all internal routing and multihoming BGP to different upstream
connections.)

  • Managed team of technicians for customer installation to rural-WiFi access network.
  • Installed and configured monitoring systems for all network devices.
  • Managed special customer requests and all network security (from ACLs to PIX configuration to specialized route- maps.)
  • Managed and maintained all customer collocation, fiber, T1, and wireless connectivity.
Candidate Info
11
years in
workforce
4
years
at this job
7

Retail Wireless Manager

Sold wireless phones, service plans and accessories in a fast-paced environment

  • Deliver outstanding customer service strive to retain and gain customers
  • Participated in outside sales events or promotions
  • Worked flexible hours weekends and holidays at various locations
  • Performed daily opening and closing procedures maintain store appearance and help create a positive working environment
Candidate Info
1
year in
workforce
1
year
at this job
8

Retail Wireless Manager

Sold wireless phones, service plans and accessories in a fast-paced environment

  • Deliver outstanding customer service strive to retain and gain customers
  • Participated in outside sales events or promotions
  • Worked flexible hours weekends and holidays at various locations
  • Performed daily opening and closing procedures maintain store appearance and help create a positive working environment
Candidate Info
1
year in
workforce
1
year
at this job
9

Regional Wireless Manager - New York/new England Region

  • Spearhead a new program designed to increase overall wireless sales & profit in RadioShack.
  • Responsibilities also included full training and ongoing education of all wireless consultants with 2-4 store visits a day to merge core and wireless staff in to a cohesive unit.
  • Regional Manager for 89 Stores consisting of a Store Manager, 3 to 6 Core associates and 2-4 Wireless Consultants.
  • Worked closely with 10 District Managers, Regional HR Manager and Regional Sales Director to ensure proper staffing, meeting performance requirements through Multi-level leadership.
  • Achieved monetary bonus for each of the 10 months in the position based on increasing wireless postpaid, prepaid with attachments and services. Bonus based on metrics leading to profitability.
  • Responsible to ensure the highest of Health in Wireless transactions and reduction of fraud which helped produce a 78% retention rate of the 3 major carriers, 5th out of 25 Regions for Year ending 2012.
Candidate Info
11
years in
workforce
2
years
at this job
10

Radio Shack Regional Wireless Manager

Demonstration of excellent leadership in supporting 9 district managers across four states.

  • Cultivation and preservation of solid relationship with wireless partners and manufactures.
  • Facilitation of store visitation to support, train, guide, and instruct store managers and district managers regarding store operations.
  • Fulfillment of an integral role in hiring incremental headcounts, including managers and wireless consultants.
  • Direct supervision of the regional team as well as the entire operations in the absence of the regional sales director.
  • Orchestration of activities for the launch of 25 focus locations within 60 days across 5 states
  • Initiation and implementation of wireless strategy for the region, which accelerated company growth.
Candidate Info
18
years in
workforce
8
months
at this job
Business And Managerial Economics

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