Warranty Manager Resume Samples - Page 3

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Warranty Managers work in a variety of industries and handle product warranties. Usual duties seen on a Warranty Manager resume sample are identifying technical problems, analyzing warranty claims, issuing reports, handling customer complaints, collaborating with service centers, taking phone calls from customers, and reporting to senior management. A well-written resume for Warranty Manager mentions qualifications such as technical skills, customer focus, teamwork, mechanical aptitudes, deadline orientation, and time management. Successful candidates hold a degree in an engineering field and are also trained in customer service and computers.

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21

Warranty Manager/quality Control

Generated inspection lists to Builders and followed up on work production completion deadlines

  • Implemented quality control inspections
  • Facilitated customer concerns before, during, and after closing
  • Additional responsibilities included maintaining relationships with subcontractors
Candidate Info
4
years in
workforce
4
years
at this job
22

International Warranty Manager

Responsible for Warranty Systems, Policy, Processing and Audits for all export [company name] outside USA, Canada and Mexico.

  • Responsible for accurate processing of $12,000,000 in annual claims.
  • Responsible for international warranty policy and manual.
  • Coordinates International demands towards new systems and application development.
  • Responsible for site audits of dealer claim processing and policy adherence.
  • Provides training towards international distributors on systems, policies and tools.
Candidate Info
24
years in
workforce
4
years
at this job
23

Service Office & Warranty Manager

  • Scheduled employee work coverage, vacations and attendance.
  • Closed books at end of month and assisted with invoicing and purchase orders.
  • Reviewed and entered warranty claims and appealed chargebacks.
  • Coordinated with employees to resolve problems.
  • Participated in recruiting and directing employees.
  • Managed accounts, warranties, statements and accounts payable and receivable.
  • Processed payroll and dispatched 35 Work Technicians.
  • Provided advisement to management on key administrative and financial control issues/problems.
Candidate Info
23
years in
workforce
23
years
at this job
24

Warranty Manager/customer Service

  • Developed and implemented the warranty process for [company name].
  • Managed all aspects of the warranty/customer service for an average of 400 units per year
  • Created development book, and warranty manuals for all projects
  • Served as liaison between developer and sub-contractors for all developments
  • Managed subcontractors for final punch work leading up to the delivery date
  • Responsible for holding all subcontractors to their one year warranty agreement
  • Aid maintenance staff in procurement of building materials, and fixtures for each property
  • Assist property managers and maintenance staff in developing and implementing a preventative maintenance program
  • Reduced yearly turnover cost 25% by restructuring vendor labor agreement with painter
Candidate Info
18
years in
workforce
10
years
at this job
BA
Political Science
25

Construction / Warranty Manager

Coordinate the new start / permitting process, including communicating with Architectural Review Boards, County and State agencies.

  • Obtain finalization paperwork from subcontractors, County and State agencies upon the completion of a project.
  • Coordinate and facilitate the closing process between the closing attorney, construction department and the real estate agent.
  • Manage the Warranty Department including; communicating with homeowners, the creation of work orders and scheduling of subcontractors.
  • Address all BBB, SC LLR and 2-10 Warranty complaints concerning warranty.
  • Assist the Accounting department as needed.
  • Notary for the State of South Carolina and the State of Georgia.
Candidate Info
17
years in
workforce
11
months
at this job
BS
Sociology
26

Warranty Manager

Providing accurate warranty information to Chrysler Corporation in order to receive payment in a timely manner. Duties include processing warranty repair orders, report generation, and payroll responsibilities.

  • Responsible for providing the correct data for entry on all warranty claims.
  • Responsible of receiving payment for all warranty claims.
  • Responsible for all technician payrolls.
  • Responsible for excellent customer service to every customer.
  • Alternate cashier on an as needed basis.
Candidate Info
11
years in
workforce
8
years
at this job
HS
High School Diploma
27

Construction Finals and Warranty Manager

Duties: Meet with customers throughout final building process to ensure all subcontractors have
completed or are completing tasks to a high standard of workmanship.

  • Schedule and supervise subcontractors to finish work before the buyer closes on their property.
  • Hands on completion of warranty and final items not covered by subcontractors.
  • Schedule and execute the 1 year warranty and final and closing walk through.
  • Manage warranty claims and complaints.
Candidate Info
10
years in
workforce
3
years
at this job
28

Warranty Manager

Confer with customers by telephone or in person to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints.

  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Investigation results and any planned adjustments.
Candidate Info
17
years in
workforce
7
years
at this job
AS
Business Management
AS
Agriculture
29

Warranty Manager

  • Administers everyday activities of Big Three (Ford, GM, Chrysler) warranty programs
  • Monitors all logs for claims, investigates each individual case, and manages billing requests.
  • Supervises, trains, and mentors three subordinate employees on a daily basis.
  • Manages all warranty data and generates regular reports on same.
  • Assists Big Three key clients in resolving all warranty related claims.
  • Develops and manages warranty process creating efficiency improvements reducing repair times.
  • Works with other managers to develop and implement business plans.
Candidate Info
7
years in
workforce
2
years
at this job
AS
Intelligence Studies And Technology
30

Warranty Manager

  • Implement quality control upon finalization of sale to ensure complete customer satisfaction
  • Manage subcontractors at multiple locations to complete punch lists
  • Negotiate contracts with subcontractors as well as pay their invoices
  • Deliver home warranty instructions and guidelines to new homeowners
  • Scheduled warranty service between homeowner and subcontractors
Candidate Info
6
years in
workforce
2
years
at this job
BS
Business

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