Valet Manager Resume Samples

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Valet Managers are found at hotels, nightclubs, restaurants, and shopping malls; their duty is to coordinate parking services provided to patrons. Essential responsibilities include setting work schedules, recruiting and training staff, assigning work, handling guest room keys, monitoring personnel performance, and collaborating with other departments. Based on our collection of example resumes, Valet Managers should demonstrate leadership, time management, organization, customer focus, and knowledge of parking services. Employers select resumes displaying a degree in hotel management and a valid driver’s license.

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1

Valet Manager

Responsible for overall department budgets ($1.8M) to include revenue generating and cost savings initiatives.

  • Reduced EVS head count by 3 FTE's while still increasing customer service scores of cleanliness of facility by 4.5% (Q210).
  • Valet achieved highest company-wide shift in friendly/helpful "A" scores of 23% (Q1/Q2 10)
  • Implemented new reward program that increased customer service scores by 22% in friendly/helpful and 16% in wait time (Q210)
Candidate Info
18
years in
workforce
9
months
at this job
BS
Electronics Engineering Technology
2

Valet Manager

  • Trained and supervised a team of 10 valets at four different locations.
  • Assigned all activities and tasks necessary to achieve the financial objectives of the locations.
  • Enhanced staff performance levels to meet and exceed operational goals, increasing profit by 15%.
  • Solved daily operational issues.
  • Reviewed operational checklists daily and ensured all tasks were completed prior to departing.
Candidate Info
2
years in
workforce
1
year
at this job
BA
Speech Communication
3

Interim Valet Manager

Managed a work force of 70 valets parking nearly 1,700 cars daily at the Medical Center

  • Investigated damage claims and dealt directly with customers on resolving any issues encountered at valet stations
  • Compiled weekly volume reports for client briefings
  • Managed all special events including quoting, billing, and staffing
  • Trained new Valet Manager in all pre-existing location rules and procedures
Candidate Info
7
years in
workforce
2
months
at this job
HS
High School Diploma
BS
Biology
4

Assistant Valet Manager

Supervised attendants and coordinated operation of automobile storage garage and parking lot.

  • Planned work schedule, assigned duties and supervised workers' activities to ensure compliance with established rules and regulations.
  • Kept daily record of operations, including money received, services performed and accidents reported.
  • Supervised approximately 20 employees, scheduled work hours, resolved conflicts, determined salaries.
Candidate Info
11
years in
workforce
11
years
at this job
BS
Recreation Administration
5

Valet Manager

  • Managed the valet department ensuring professional and courteous service.
  • Developed & implemented policies & procedures of valet while maintaining a high level of professional appearance, demeanor and ethics in dealing both with guests and the valet team.
  • Conducted on-going coaching and held weekly staff meetings to discuss weekly events, budgets, and scheduling.
  • Responsible for payroll and generated additional revenue by initiating sales of monthly parking passes to residents and other department employees.
  • Generated daily reports and ensured all hotel guests were billed appropriately.
  • Met and exceeded revenue goals (7) consecutive months.
Candidate Info
6
years in
workforce
2
years
at this job
BS
Business Administration
6

Valet Manager for Argonaut Hotel

Supervised up to 10 Valets, motivating them to provide outstanding customer service.

  • Managed FOH operations including high volume customer interfacing situations, sometimes in the hundreds.
  • Transformed difficult accounts into loyal customers.
  • Maintained excellent customer service by resolving customer satisfaction issues.
Candidate Info
2
years in
workforce
2
years
at this job
AS
Business
BS
Business Administration
Engineering
7

Valet Manager

  • Resolved guest problems and concerns in a professional and courteous manner.
  • Trained new valets in proper procedures.
  • Calculated earnings and allocated them to each valet.
  • Delegated responsibilities to 5-8 valets daily.
Candidate Info
4
years in
workforce
4
years
at this job
MBA
Public Accounting
8

Valet Manager

Monitored staff and ensured sufficient staff for managing business volume at various locations.

  • Provided optimal customer services to both internal and external customers.
  • Assisted customers in parking cars and directing them to appropriate venues and handled all customer complaints.
  • Reviewed daily collection reports
Candidate Info
16
years in
workforce
5
years
at this job
BA
Business Administration
9

Valet Manager

Led and motivated a valet team of 9 individuals and responsible for all hiring, disciplining, scheduling, evaluating and terminating

  • Maintained department labor costs by staying within budget and appropriately distributing available hours among the team
  • Maintained the ordering of department supplies
  • Generated business by developing and implementing a hotel incentive program that rewards hotel associates for referring customers
  • Wrote the company's Valet Operating Procedures
Candidate Info
4
years in
workforce
3
years
at this job
BA
History
Information Technology
10

Valet, Valet Manager

  • Parked cars in a fast paced environment, while coordinating with a team of other valets at events such as weddings, funerals, bar mitzvahs and parties of two hundred guests or more
  • Managed Valet at Knollwood Country Club (summer 2014), and trained future employees for the protocol of valet
  • Frequently dealt with in and out rushes consisting of 20-50 guests arriving at once, and was handled by having other valets organized and prepared to avoid traffic back ups
Candidate Info
5
years in
workforce
3
years
at this job
BBA
Marketing

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