User Experience Researcher Resume Samples

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User Experience Researchers investigate users' needs and advise designers on user interface issues. Their role includes identifying and interviewing users, analyzing market data, comparing findings, conducting A/B tests, and making recommendations based on statistics and test results. Those interested in a User Experience Researcher position should emphasize in their resumes qualifications like computer proficiency, design expertise, analytical thinking, attention to details, and observation spirit. A Bachelor's Degree in information technology or computer science is often seen on User Experience Researcher resume samples, although skills are more important than formal education.

1

User Experience Researcher

Recruited to promote usability studies and incorporate results in design decisions in desktop and mobile projects.

  • Promoted Lean UX methodologies leading to reduced design time and increased data for informed designs.
  • Developed methods of analyzing existing data from analytics and client databases increasing visibility of trends.
  • Refined study methodologies to include face to face interactions with customers leading to increased quality of results in desktop and mobile applications.
  • Created communication methods to share study results which increased transparency in design decisions.
  • Implemented designer training modules that improved quality and consistency of solutions output.
  • Developed solutions for paper processes into automated solutions which decreased costs by 45%, increased accuracy and improved customer experiences.
Candidate Info
25
years in
workforce
3
years
at this job
BBA
Computer Information Systems Management - Cum Laude
BFA
Bachelor of Fine Arts
Digital Media
2

User Experience Researcher

Developed creative approaches and methodologies for researching complex user experience problems

  • Defined goals and metrics for researching and testing multifaceted intranet environments
  • Developed detailed test plans, test scripts, user flows, user personas, and training materials
  • Conducted both quantitative and qualitative data analysis on data gathered from focus groups, one-on- one interviews, surveys, and remote and local user testing
  • Presented recommendations and solutions to clients that met both user expectations and business
Candidate Info
9
years in
workforce
2
years
at this job
BA
Womens And Gender Studies
MS
Human Computer Interaction
3

User Experience Researcher & Analyst

At [company name] I worked in a fast-paced start-up company with a team of 4 others to provide the best evaluation and interaction design for web, software, and mobile applications:

  • Conducted requirements-gathering interviews, designed and implemented user surveys; Facilitated card-sorting and tree-testing via Optimal Workshop
  • Moderated task-based user tests and A/B tests of prototypes and wireframes
  • Investigated user behavior and market demographics; Created storyboards using Adobe Illustrator and InDesign
  • Analyzed and synthesized qualitative and quantitative data to distill meaningful findings to inform information architecture design process
  • Collaborated closely with IX Design team in creation of wireframes and process maps using MS Visio and Axure
  • Utilized Adobe InDesign and MS Excel and PowerPoint to produce visually dynamic reports for each phase in the research, analysis, and design process; Presented reports to stakeholders
Candidate Info
2
years in
workforce
1
year
at this job
BA
Linguistics, Spanish
MS
Information Studies, User Experience
4

User Experience Researcher

Contracted to lead the qualitative research portion of the product development cycle, found insights and reported findings that drove new product design and strategy.

  • Conducted 20 hours of interviews with 10 middle-aged homeowners and user uncovered task models during home organization. These findings were used to drive the creation of a robotic consumer product. Recruited certified professional organizers as subject matter experts to get perspective on process, tasks and goals of customers. The results were interviews that guided future research and models of potential customers of robotic products.
  • Reviewed literature on the subject of home organization including product marketing plans, scholarly papers and technical journals to develop surveys for subject matter expert.
  • Sketched 42 concepts of robots to suggest use cases based upon preliminary research.
  • Talked with stakeholders to learn business requirements.
  • Conducted imbedded studies to learn use scenarios of home organization; this resulted in task analysis
Candidate Info
11
years in
workforce
6
months
at this job
BFA
Industrial Design
MS
Human Computer Interaction
Architecture And 3d Modeling
5

User Experience Researcher

  • Collaborated with cross-functional teams including business, engineering, product and user experience to identify research objectives and plan user research activities
  • Managed and led all aspects of remote and lab-based user research and usability evaluations on a variety of different types of websites, web-based, mobile and tablet applications including educational, transactional and social
  • Presented actionable research findings and compelling experience stories to executive leadership, business stakeholders, project teams and external groups
  • Influenced design, direction and development decisions to improve the user experience on over 25 internal and external products impacting an audience of nearly 300,000 customers
  • Developed task analysis scorecard to be submitted for patent
  • Led User Experience Center tour program by conducting tours and information sessions for internal and external executives, community business leaders and potential business partners
  • Assisted with the design and management of User Experience Center lab facility
Candidate Info
23
years in
workforce
4
years
at this job
BS
Graphic Communications / Mass Communications
Adult Education & Distance Learning
6

User Experience Researcher

Perceived Credibility in the Evaluation of Online Music Recommender Systems, (Group Project of Human Computer Interaction Doctoral Seminar)

  • Developed an instrument to evaluate recommender system credibility based on persuasive technology literature
  • Identified interface and usability factors that contribute to user’s perception of system trustworthiness and expertise
  • Conducted user testing and observation studies
Candidate Info
3
years in
workforce
3
months
at this job
BA
English
MA
Human Factors And Applied Cognition
MA
Communication And Media Studies
7

User Experience Researcher

  • Supported traditional research activities such as running remote, in-house, and in-field contextual studies, conducting user interviews, and utilizing other research methodologies (as appropriate).
  • Audited existing research environment, process, and deliverables and evaluate and recommend best-practice usability solutions specific to Hach's environment.
  • Provided research guidance across multiple projects running concurrently.
  • Collected and analyzed customer data.
  • Defined customer base including Persona creation.
  • Helped UX design team to create, evaluate, and iterate rapid UI prototypes to support key design decisions early and often throughout the design process.
Candidate Info
9
years in
workforce
1
year
at this job
BS
Biomedical Engineering
8

Senior Associate, User Experience Researcher

Rotation 2 of Technology Leadership Development Program and Final Placement

  • Developed two Liquidity Services personas and four user journeys that were used in the development of a new client facing system
  • Conducted usability testing for six separate projects across various business units.
  • Took notes and aggregated findings across users in a usability test
  • Conducted contextual inquiries as part of a larger client outreach effort
  • Analyzed findings from usability tests and contextual inquiries into reports and communicated the findings to other team members.
Candidate Info
1
year in
workforce
11
months
at this job
BS
Information Science - User Centered Design; Related Area
9

User Experience Researcher

  • Developed project plans, screener surveys, & scripts for website usability testing.
  • Conducted two rounds of on-line interviews using WebEx.
  • Provided client with reports that included findings, recommendations and mockups after each round.
Candidate Info
10
years in
workforce
2
months
at this job
BA
Graphic Design & Advertising
MA
Communication
10

User Experience Researcher

Worked on multiple consumer facing websites

  • Usability research; planning and execution, producing and presenting reports
  • Conducted lab based usability studies on wireframes, mockups, prototypes, websites
  • Created personas, produced site path options audit
Candidate Info
11
months in
workforce
11
months
at this job
AS
Associate of Science
BA
Psychology
MA
Psychology

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