Unit Manager Resume Samples - Page 2

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Unit Managers are found in a variety of organizations and are responsible for coordinating operations in a given work unit. Common duties highlighted on a Unit Manager resume sample are organizing on-the-job training, collaborating with other departments, liaising with both public and private agencies, preparing reports, and implementing various programs. The ideal candidate should demonstrate in his or her resume leadership, managerial abilities, strong communication and interpersonal skills, attention to details, teamwork, computer operation, and problem-solving orientation. Most Unit Managers hold at least a Bachelor’s Degree and are trained in business management or an engineering field.

For more information on what it takes to be a Unit Manager, check out our complete Unit Manager Job Description.

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11

Unit Manager

Led a dynamic team of 17-19 front line associate who receives calls from USA credit card holders. Developed and motivated the team to exceed standards of customer service experience. Delivered performance results.

  • Provided continuous feedback, coaching, improvement on high quality customer experience for efficiency.
  • Prepared and delivered monthly, annual performance reviews.
  • Shared accountability to the business level function team.
  • Motivated and developed associates. Empowered team members in their career development.
  • Ensured timely administrative responsibilities of incentives and time cards.
  • Evaluated and measured performance metrics (productivity, quality, business intent and customer experience). Communicated wins and opportunities to team.
  • Directed / trained new policies and procedures.
Candidate Info
9
years in
workforce
2
years
at this job
BS
Bachelor of Science
12

Unit Manager

  • Coordinated total patient care for 60 bed skilled nursing geriatric unit.
  • Supervised R.N., L.P.N, C.N.A. and Unit Clerk staff for all three daily shifts.
  • Assessed patient needs, designed and implemented comprehensive care plans.
  • Continually monitored patient status and interfaced with physicians, families and entire healthcare team regarding clinical changes.
Candidate Info
4
years in
workforce
4
years
at this job
AS
Nursing

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