Assisted Underwriters clearing and entering new business submissions for quoting. Performed full background check for potential insured location. Ordered and reviewed full / drive-by inspection reports for potential risk location. Communicated with brokers / clients on policy amendments and follow-up documentation. Updated documentation if necessary for cancellation.
- Alleviated workload of Underwriters by proactively taking on additional work.
- Provided documentation and processing assistance for office closures and transfers, facilitating the transfer of work to new office locations.
- Exceeded duties assigned as an Underwriting Assistant, increasing efficiencies of team members.
- Processed improvements for the number of policies being moved within the number of days established by the business channel, accomplishing in 5 days what was typically completed in 15.
- Received Bravo Award for internal audit assistance.
- Supported mailroom operations along with regular job responsibilities, ensuring proper parcel handling and internal delivery.
- Handled and closed high volume of policy ratings on a monthly basis for accounting department with zero errors.
- Processed high volume of premiums for commercial risk polices and delivered payments to cashier in a timely fashion on a daily basis.
- Disbursed workload to team of 7 members based on skillset of each member.
at this job
Supported six Underwriters in reviewing submissions and obtaining the information to enable identifying and assessing risk and exposures, completing a rating workbook, and maintaining policy and claim files for the purpose of compliance, policy registration and issuance. Performed day-to-day troubleshooting and administrative tasks related to Property and Liability Commercial Insurance Programs. Reported to Regional Vice President.
- Adhered to all service standards by completing transactional underwriting duties in a timely and accurate fashion.
- Handled basic underwriting submission analysis for new and renewal business applications.
- Routinely issued policies within 30 days of Binding; issued policy endorsements and processed billing and reinsurance transactions as required using Archlink and Policy Decisions.
- Developed and maintained constructive and cooperative relationships with brokers and the assistants: coordinating work transactions by telephone, e-mail, and in person.
- Responded promptly to all internal and external customer requests with accurate and detailed information.
- Maintained up-to-date logs on all issued policies and upcoming renewal submissions using Microsoft Word and Excel.
- Monitored and catalogued all underwriting email correspondence and official policy documents into a final (virtual) policy of record using Imageright system software.
at this job
Underwriting Assistant III
- Investigated applications and financial documentation submitted by customers for underwriting accuracy
- Organized electronic account files and maintained large quantities of documentation
- Assisted in calculating premiums for insurance policies to maximize both customer satisfaction and company profit
- Managed high-priority phone requests from business partners in a fast-paced environment
at this job
- Processed quotes, policies/certificates, endorsements, system records through rating and data entry.
- Maintained source documents by keeping policy file and Excel folders updated.
- Entered, maintained data for endorsements, new and renewal business.
- Created all policy forms using the applicable processing system.
- Entered Certificates of Insurance/Coverage utilizing the issuance programs.
- Assembled policy file, ensured source documents were properly filed and saved to correct data base.
at this job