Travel Sales Consultant Resume Samples

Travel Sales Consultant

Worked directly with clients assessing travel needs; created cost itineraries and confirmed reservations. Extensive experience with travel booking and heavy scheduling.

• Used strong interpersonal relationship skills to build loyal customer foundation ensuring increased sales volumes and customer satisfaction.
• Answered very busy multi-line telephones and listened to customers to recognize preferences, analyze and differentiate destinations and vendors.
• Created invoices, managed customer database, solved customer service and vender problems.

Travel Sales Consultant

Exceeded customer expectation while assisting in planning and revision of travel itineraries for luxury vacations.

• Upsold services and enhanced customer experiences by explaining all aspects of travel options.
• Provided solutions and recommendations while addressing any questions and concerns with guests.
• Collaborated with domestic and international hoteliers and tour providers.

Travel Sales Consultant/flight Operations Coordinator

Supplied top-tier customer service and sold high volume luxury vacations to travel agencies

• Provided call center customer and sales support
• Analyzed and resolved customer and travel agent issues
• Responded to incoming queue calls from reservations department, generated flight department reports
• Processed upgrades, Australian visas, seat assignments, and special requests
• Managed SABRE and ARC implementations and special projects

International Travel Sales Consultant

Promoted and sold travel services nationwide for 3+ international trips per year for 40+ passengers

• Assisted in leading tours and pilgrimages to Italy, Ireland, and Israel
• Conducted in-person presentations, meetings, and promotion of events to prospective clients
• Updated Social Media via FB.com, Twitter, and LinkedIn to attract new customers
• Attended and hosted networking events to promote international trips
• Created marketing media & online ad campaigns to assist with company promotion

Senior Travel Sales Consultant

Counseled and arranged global travel itineraries for corporate and leisure travelers to include air, hotel, car, cruise and tour.

• Responsible for all collection / payment deadlines and reservation requirements.
• Researched destinations to match to client needs; maintained ongoing
• Cultivated sales growth for office through customer satisfaction and client referral within Mayo Clinic.

Travel Sales Consultant

Provided timely and accurate travel arrangements for clients requesting assistance via internet or by telephone.

• Worked well under pressure in a fast-paced, call center environment.
• Counseled clients on efficient routes, the lowest available fares, travel products and services.
• Advised customers with the necessary information about Travel Documents, Insurance, and any other important information.
• Gave attention to detail, excellent customer service and worked as part of a dynamic sales team.
• Ensured optimum customer service through effective use of computer system and positive telephone techniques.

Travel Sales Consultant

Responsible for assisting travel agents with their clients travel needs

• Provided quotes for hotel, airline, and other travel related services
• Collected payments to secure travel plans
• Provided sales information and assist in giving best options for clients needs within their budget
• Assisted and resolved any customer service issues such as travel interruptions, delays and cancellations

Travel Sales Consultant

• Developed positive working relationships and establish exceptional rapport with customers and colleagues.
• Developed and implemented strategic sales plans in order to accomplish corporate goals.
• Responsible for generating over $1.3 million in revenue per year.
• Quickly grasp the consumer issues, determine their needs, and influence and facilitate decisions.
• Educated the customer on products, destination knowledge, and relevant solutions.
• Explained the benefits of and differences of our service versus the competitors.

Senior Travel Sales Consultant

Leisure travel specialist and Apollo Coordinator

• Recruited, orientated, and trained recent graduates on travel agency policies, regulations and computer programs.
• Arranged clients travel
• Successfully planned, coordinated & implemented multiple events from Trade & Travel Shows to Community & Employee events.
• Prospected for new business by networking, marketing, referrals, cold-calling and lead databases.
• Analyzed processes and designed efficiencies to reduce time and increase productivity by 25%.
• Provided primary technical support and troubleshooting assistance for Apollo travel software
• Prepared maintenance of statistical records which ensured accurate reports
• Computer Software & Program Trainer In Local Office
• Circle Of Excellence Award

International Travel Sales Consultant

Assumed the role of an expert international travel consultant in a highly people oriented role.

• Shared responsibilities with the shop manager in addressing business obligations.
• Created and sold custom vacation packages per clients' requests; booked and managed all aspects of travel reservations.
• Knowledgeable in worldwide travel destinations, consisting of escorted vacations, independent travel, and cruises.
• This position was terminated due to unexpected store closure in June 2012 due to the downfall of the industry.