Training And Development Specialist Resume Samples

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Training and Development Specialists aim to maximize business performance by identifying and facilitating training needs in a company. Their duties are developing training programs, compiling and presenting materials, giving feedback to course participants, monitoring outcomes and evaluating the learning experience. Based on our resume samples, the ideal candidate for this job should demonstrate research and analysis skills, creativity, communication and presentation skills, coaching expertise and flexibility. Those seeking to work as Training and Development Specialists should be able to display a degree in a relevant field in their resumes.

1

Training and Development Specialist

Responsible for the delivery and quality assurance for patient access department and business office.

  • Developed and delivered various training courses for staff's on-going education needs
  • Served as liaison for six (6) Patient Access units and other ancillary locations to maintain and improve organization standards
  • Presented presentations to management and clients for implementation to improve the operations and processes in various departments
  • Created and delivered weekly quality assurance data reports for management review
  • Implemented measurements for quality assurance procedures to improve the customer
  • Directed and coordinated the registration functions and personnel
Candidate Info
4
years in
workforce
3
years
at this job
BS
Health Systems Management
MS
Human Resource Management
2

Training and Development Specialist

Presented information using a variety of instructional techniques, including simulations, team exercises, role playing, group discussions, and lectures to directly influence the professional development of over 420 Army Officers.

  • Selected as a primary instructor/writer for a new tactical site exploitation class using current theater tactics techniques and procedures and lessoned learned.
  • Mentored hundreds of new personnel, facilitating their skill development, advancement, and success.
  • Monitored, evaluated, and recorded training activities and program effectiveness, collaborating with coworkers to develop appropriate alternatives if the expected outcomes are not seen.
  • Responsible for zero accidents and no major injuries throughout 40 intense training events, many of them occurring during periods of limited visibility with entry level student officers.
  • Managed and inventoried maintenance supplies and tools to ensure that the job was finished in a timely manner.
Candidate Info
7
years in
workforce
3
years
at this job
AS
Automotive Technology
3

Training and Development Specialist

Developed and implemented technical and soft skills training for employees of a progressive fleet management company.

  • Planned and promoted organizational changes by working with management teams to develop departmental training strategies.
  • Created and implemented comprehensive 6 month customer service program for new customer service representatives.
  • Oversaw three system conversions by documenting and training desktop procedures, change management strategies and utilizing post implementation surveys.
  • Developed a customer care training initiative based on a practical application of Organizational Development theory.
  • Compiled comprehensive training reports that detailed learning objectives, alternative delivery success rates, attendance, testing, assessment scores, training expenditures and ROI.
Candidate Info
6
years in
workforce
6
years
at this job
BS
Adult Education And Training
MS
Organizational Leadership (in Progress)
4

Training and Development Specialist

[company name] (Denver, CO) - a wastewater treatment plant processing 150 million gallons of wastewater a day.

  • Organized and managed the first training division, hired and supervised staff.
  • Developed apprenticeship-level programs (Plant Operator, Mechanic, Electrician) for Union employees. These programs enabled the company to hire unskilled laborers from within and develop these employees to a skilled journeyman level.
  • Conducted a hazardous materials audit. Ensured all employees received OSHA required training in a timely fashion.
  • Using Harvard Graphics, developed a computer based slide presentation on "How To Use Metro's Records Management System".
  • Developed and established a Train-the-Trainer program for on-the-job trainers (mechanics, electricians, maintenance workers).
  • Conducted a training needs assessment and developed a Heavy Equipment Operator Training Program Curriculum.
Candidate Info
8
years in
workforce
4
years
at this job
BS
Bachelor of Science
MA
Teacher Education: Audio-visual Media (instructional Design)
MA
Educational Leadership: Human Resource Development
5

Training and Development Specialist

Collaborated with program developers to improve training and to update system user manuals

  • Assisted in development of systems training by creating new-hire training materials and job aids to support existing programs
  • Performed new-hire orientation /training, and provided additional support during transition to job for non-exempt and exempt employees
  • Assisted in the development and implementation of live chat technical support for over 1200 Internet clients
  • Developed, coordinated, and conducted training for customer service associates and internal sales account representatives regarding product use knowledge, sales techniques, sales fulfillment and phone skills
Candidate Info
2
years in
workforce
2
years
at this job
AS
Business Administration
BBA
Hr Management
6

Training and Development Specialist

Developed and delivered Organizational Development Initiatives training for clients

  • Consulted with clients and created Training Programs, wrote, edited and developed Curricula for clients.
  • Conducted Training Needs Analysis (TNA)
  • Delivered Corporate /Business outbound group training, coordination and facilitation
  • Created and delivered Leadership and Behavioral Skills enhancement training.
  • Developed training programs to improve Call Center performance and customer service for Emirates Airlines' Global Contact Center. In three months, classroom training of Customer Service Excellence, Customer Focus, Call Auditing, and QA enhancement was delivered to more than 300 associates.
  • Consulted with clients at HealthHelp, Inc., Houston, TX to create and deliver Compliance and Client Service training for 140 Agents and Supervisors
  • Consulted and designed program for Dexter Chaney Inc. - Seattle, WA - on EQ & Motivation training for Managers and Supervisors. Delivered training for 24 Managers and Supervisors.
Candidate Info
9
years in
workforce
2
years
at this job
Human Services
7

Training and Development Specialist

Facilitated leadership, personal/professional development, and orientation workshops - training over 1000 employees annually

  • Provided post training coaching for executive and mid-management clients, reinforcing successful adaptation of new skills
  • Designed and facilitated Train-the-Trainer and certification workshops for internal personnel and external consultants
  • Developed a one day Company Orientation program with a focus on accelerating assimilation, increasing cross-company knowledge and networking
  • Utilizing internal and external resources, developed and maintained targeted curriculum featuring 27 programs
  • Managed the enrollment, reporting, and measurement and evaluation functions of the Management and Organizational Development division of the Human Resources Department
  • Developed executive reporting which identified training effectiveness and improvements over a five year period
Candidate Info
15
years in
workforce
1
year
at this job
8

Training and Development Specialist

The first trainer hired to the Talent Development team, who was tasked with successfully creating a leadership training program and sustainability plan from the ground up for Trinity Industries. Developed and delivered professional development courses, both at the corporate level and manufacturing plants across the nation. Diplomatically partnered with plant leadership to establish credibility within the facilities and assessed individual needs to develop a training plan to meet corporate leadership development standards.

  • Involved in the personal and professional development of over 1350+ leaders
  • Spend roughly 75% of the time on the road
  • Encouraged and facilitate employee development within multiple designated career paths
  • Enhanced scheduling, tracked completion, as well as organized report summaries weekly
Candidate Info
6
years in
workforce
2
years
at this job
BBA
Human Resources Management
9

Training and Development Specialist

Developed and delivered Organizational Development Initiatives training for clients

  • Consulted with clients and created Training Programs, wrote, edited and developed Curricula for clients.
  • Conducted Training Needs Analysis (TNA)
  • Delivered Corporate /Business outbound group training, coordination and facilitation
  • Created and delivered Leadership and Behavioral Skills enhancement training.
  • Developed training programs to improve Call Center performance and customer service for Emirates Airlines' Global Contact Center. In three months, classroom training of Customer Service Excellence, Customer Focus, Call Auditing, and QA enhancement was delivered to more than 300 associates.
  • Consulted with clients at HealthHelp, Inc., Houston, TX to create and deliver Compliance and Client Service training for 140 Agents and Supervisors
  • Consulted and designed program for Dexter Chaney Inc. - Seattle, WA - on EQ & Motivation training for Managers and Supervisors. Delivered training for 24 Managers and Supervisors.
Candidate Info
11
years in
workforce
2
years
at this job
HS
Human Services
BA
Psychology, Sociology, Economics
MA
Sociology
10

Sr. Corporate Training and Development Specialist

Collaborated with VP of HR. and other business leaders in a strategic partnership to design, develop, implement and evaluate leadership training for all Line Managers, Senior Managers, Directors, and above (Including C Level).

  • Researched, designed and developed an executive Leadership Development Program.
  • Lead and steered the Corporate training function for a population of 1200 employees and evaluated learning impacts
  • Partnered with business owners to determine departmental and individual development needs and develop programs of knowledge and training requirements through effective interaction with subject matter experts, managers and supervisors
  • Responsible for implementing and managing the new Learning Management System (Cornerstone)
  • Mentored and guided other organizational trainers
  • Managed the performance management and succession planning process
Candidate Info
10
years in
workforce
2
years
at this job
BA
Business Management And Economics
MBA
Master of Business Administration

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