Toll Collector Resume Samples - Page 3

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Toll Collectors work on interstate highways and collect money destined to maintain infrastructure. Well-written resume samples for Toll Collector mention duties such as attending the toll plaza, collecting the right amount of money, issuing receipts, and providing directions to drivers when asked. Our collection of resumes reveals job requirements such as customer service, good numeracy skills, attention to details, computer competences, effective communication, and being able to work in inclement weather. No formal education is required for this position.

For more information on what it takes to be a Toll Collector, check out our complete Toll Collector Job Description.

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21

Toll Collector

Collects toll charged for use of highways, by motor vehicles.

  • Collects money and gives customer change.
  • Answer customers questions, and provides information on procedures or policies.
  • Assist customers by providing information and resolving their complaints.
  • Request information or assistance using paging systems.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • At end of shift balances cash and records money received.
Candidate Info
5
years in
workforce
2
years
at this job
Psychology
22

Toll Collector

Collects toll charged for use of highways, by motor vehicles.

  • Collects money and gives customer change.
  • Answer customers questions, and provides information on procedures or policies.
  • Assist customers by providing information and resolving their complaints.
  • Request information or assistance using paging systems.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • At end of shift balances cash and records money received.
Candidate Info
5
years in
workforce
2
years
at this job
Psychology
23

Toll Collector

Collects toll charged for use of highways, by motor vehicles.

  • Collects money and gives customer change.
  • Answer customers questions, and provides information on procedures or policies.
  • Assist customers by providing information and resolving their complaints.
  • Request information or assistance using paging systems.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • At end of shift balances cash and records money received.
Candidate Info
5
years in
workforce
2
years
at this job
Psychology
24

Toll Collector

Responsible for contributing to agency objectives by ensuring the accuracy of support activities within the organizational units.

  • Obtained and exchanged information, referring inquiries to the appropriate source, or responding to questions from state employees or members of the general public.
  • In charge of collecting toll money, giving change to the motorist/passenger, and issuing receipts
  • Prepares a summary of all cash transactions at the toll station for later audit and accountability.
Candidate Info
36
years in
workforce
10
years
at this job
25

Toll Collector Supervisor

Direct and monitor toll collector activity to ensure compliance with procedures and policies; ensure toll lane coverage/adequate number of toll collectors. Ensured collectors receive proper rest and meal breaks.

  • Issued change funds, supplies, and equipment to collectors for work shift assignments.
  • Prepare operational reports as required; monitor operation of toll equipment to ensure proper revenue collection.
  • Perform security and safety related duties as required by procedures, including proper transfer of money.
  • Follow rules and regulations of State and DOT.
Candidate Info
10
years in
workforce
4
years
at this job
26

Toll Collector

  • Provide exceptional customer service
  • Collect toll fee for use of bridges, highways, or tunnels from various interchanges by motor vehicles
  • Document all incidents in a timely and accurate manner
  • Determine vehicle classification and log information in the [company name] data system
  • File reports against motor vehicles who refused to pay tolls
  • Balance cash and tickets received, create records of exceptions, money handled and total tallied tickets
Candidate Info
14
years in
workforce
7
years
at this job
AS
Human Services
27

Toll Collector

Acting Senior Toll Collector covering for absent personnel

  • Responsible for overseeing shift operations for 8 employees
  • Managing employee breaks and covering lunches
  • Reconciling banks and filling overtime
  • Preparing a daily report of unusual occurrences
  • Assisting the public with problems associated with toll operations
Candidate Info
21
years in
workforce
21
years
at this job
AS
Nursing
BS
Sociology
28

Toll Collector

Entrusted with the collection and deposit of tolls and change.

  • Responsible for maintaining toll lanes bank and safety procedures
  • Providing customers with assistance in regards to directions, answering questions and providing any help for auto
  • Listening to radio broadcast for emergency messages such as weather reports or law enforcement statements and relaying appropriate information to customers.
  • Working along with coworkers to trouble shoot and resolve problems that may arise while still adhering to guidelines of Thruway Authority
Candidate Info
9
years in
workforce
3
years
at this job
C
Certificate
29

Toll Collector

Issue receipts, refunds, credits, or change due to customers.

  • Assist customers by providing information and resolving their complaints.
  • Answer customers' questions, and provide information on procedures or policies.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Compute and record totals of transactions.
  • Responsibilities in the collections of proper toll amount for each motor vehicle operator.
Candidate Info
12
years in
workforce
3
years
at this job
C
Certificate
Voc
Psychiatric Technology
Music
30

Senior Toll Collector Pt/ft

Operate the Authority's toll collection equipment according to procedure

  • Accurately classify vehicles and collect proper toll amounts from motorists
  • Accurately make change for various US bill denominations in a timely manner, issue receipts when necessary
  • Accurately complete operational reports reflecting toll lane activity. At end of shift, balance cash and prepare cash deposits for monies collected and tickets received
  • Speak and understand English proficiently to effectively communicate with motorists and respond to inquiries in a courteous, professional and helpful manner
  • Provide on the job training to newly hired toll collectors and existing employees when required
  • Performs the responsibilities of the toll collector supervisor when required
Candidate Info
21
years in
workforce
18
years
at this job
Anthropology

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