Ticket Agent Resume Samples

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Ticket Agents work for transportation companies like airlines or train services and are responsible for issuing tickets and collecting payments from customers. Other duties described in typical Ticket Agent resumes are answering to customer inquiries, solving complaints, and advising on alternative routes. A successful sample resume should showcase customer service skills, courtesy, organization, multitasking and teamwork. Education requirements for this position are minimal, and most Ticket Agents hold a high school diploma or the equivalent.

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1

Ticket Agent

Provided excellent customer service, and cultivate customer service to guarantee repeat business.

  • Executed cashiering duties to complete the sale of tickets.
  • Answered customer inquiries regarding travel times, seat availability, pricing and any general question.
  • Assisted passengers with special needs on to bus.
  • Required to stand for long periods of time outdoors.
  • Coordinated bus lines during busy travel periods.
Candidate Info
7
years in
workforce
3
years
at this job
2

Ticket Agent

Compiled and issued required documentation for travel, such as tickets and itineraries.

  • Informed clients of essential travel information to include travel times, transportation connections, as well as medical and visa requirements.
  • Determined available seating based on customer requested travel dates, assigning requested spaces when available and/or accommodating as needed.
  • Cash handling experience: Managed and reported cash transactions- totaled cash amounts and securely placed totals in safety deposit box.
  • Accurately documented cash amounts and printed reports.
Candidate Info
8
years in
workforce
4
years
at this job
AS
Applied Science
BS
Business Administration
3

Supervisor/ticket Agent

Responsible for managing ongoing group of ticket agents in key Supervisory role;

  • Trained new ticket agents on METRA sales protocols and procedures;
  • High volume of customer service interaction with daily commuters;
  • Balanced all cash drawers and monitored ticket sales;
  • Developed spreadsheets to show profit and loss statistics.
Candidate Info
35
years in
workforce
16
years
at this job
4

Sales Associate (ticket Agent)

Achieved top commission sales at our Battery Park location of $14,000

  • Handled quantities of daily revenue ranging from $10,000-$30,000
  • Trained new employees on how to use our ticket selling system (Sinex and MaxTix system)
  • Executed sales on a face to face basis
  • Recognized by customers as an outstanding employee
Candidate Info
3
years in
workforce
2
years
at this job
HS
Accounting
BS
Accounting
5

Ticket Agent

I executed daily operations of planning route and computed ticket cost, using schedules, rate books and computer.

  • Arranged reservations and routing for passengers at request of Ticket Agent.
  • Read coded data on tickets to ascertain destination, marked tickets and assigned boarding pass.
  • Checked baggage and directed passengers to designated concourse, pier, or track for loading.
Candidate Info
3
years in
workforce
11
months
at this job
HS
High School Diploma
Criminal Justice
6

Ticket Agent

Sold tickets for airlines

  • Ensured that seats and space was available on the planes
  • Answered inquiries regarding airplanes, and accommodations
  • Assisted passengers with baggage and directed passenger to designated areas
  • Maintained records of all arriving flights from Mexico
Candidate Info
10
years in
workforce
5
years
at this job
7

Ticket Agent

Sold tickets via cash, check and credit card purchases for ferry routes in various NJ and NY locations

  • Directed customers to the appropriate ferry slips and provided alternate routes to destination when needed.
  • Made public announcements on arrivals and departures
  • Balanced of ticket sales and ticket sales reporting
  • Provided sales transaction on boat, in booth and on land
  • Answered the queries of the passengers regarding the arrival and departure of ferry
Candidate Info
5
years in
workforce
2
years
at this job
AS
Business Community
AS
Biology
BS
Health Science
8

Customer Service Representative/ticket Agent (seasonal)

  • Educated customers about packages and ticket information
  • Received phone calls and visitors messages and delivered it to the appropriate individuals.
  • Sold cruise tickets and redeemed vouchers (Fits) for reservations
  • Maintained records of daily vouchers, city pass, and hotel ticket count
  • Secured a register which contained approximately $10,000 to $15,000 dollars daily
  • Counted money and prepared daily deposit to the bank
Candidate Info
5
years in
workforce
3
years
at this job
HS
High School Diploma
Computer Science
9

Ticket Agent

Sold tickets for sporting events including football, volleyball, basketball, baseball, and Pac-12 Track and Field Championships

  • Answered questions concerning ticket prices, seating charts, schedules, group rates and coming attractions
  • Packaged and sent out season tickets for football, basketball and baseball
  • Received special recognition for being a part of a sales team that generated $18,654 for WSU Athletics
Candidate Info
7
years in
workforce
2
years
at this job
Sport Management
10

Ticket Agent (seasonal)

Answered inquiries regarding information such as schedules, accommodations, procedures and policies

  • Made and confirmed reservation for bus tours
  • Prepared customer invoices and accepted payment
  • Assembled and issue required documentation, such as tickets and itineraries
Candidate Info
2
years in
workforce
4
months
at this job

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