Telephone Sales Representative Resume Samples - Page 2

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Telephone Sales Representatives sell items via telephone. Typical duties these employees complete are making cold calls, taking phone calls from interested prospects, identifying customer needs, recommending products and services, and submitting orders. Successful resume samples for this job mention assets such as the ability to sell, a friendly personality, strong communication skills, problem-solving orientation, and flexibility. Employers select resumes making display of a high school diploma or a degree in a sales-related field. However, formal education is not mandatory.

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11

Telephone Sales Representative

Mentored new employees in order to enhance efficiency, time management, consumer service techniques, and product accuracy.

  • Promoted integrity and maintenance of high ethical standards which is essential in an insurance sales representative.
  • Accepted calls for new insurance quotes, requests for new policies, serviced and retained existing policies, and ensured consumers received product knowledge.
  • Continually strived toward improving personal and professional development in product knowledge and proper techniques for servicing policies.
Candidate Info
7
years in
workforce
4
years
at this job
BA
Biology
BS
Nursing
12

Telephone Sales Representative

  • Delivered & prepared sales talks that describe products or services, in order to persuade potential customers to purchase a product or services.
  • Called small businesses ensuring that FedEx was meeting our customers shipping needs.
  • Assisted existing and new customers with adding to their plans as well as submitting new lines of service.
Candidate Info
11
years in
workforce
6
years
at this job
AA
Business Management
AA
Criminal Justice
AA
Crime Scene Technology
13

Telephone Sales Representative

  • Advised present or prospective customers by answering incoming calls on a rotating basis
  • Operated telephone equipment, automatic dialing systems, and other telecommunications technologies.
  • Influenced customers to buy or retain product or service by following a prepared script to give product reference information
  • Documented transactions by completing forms and record logs
  • Maintained quality service by following organization standards
  • Maintained technical knowledge by attending educational workshops; reviewing publications
Candidate Info
2
months in
workforce
2
months
at this job
GED
Research
14

Telephone Sales Representative

  • Worked 20-35 hrs. /wk. while in high school, and maintained a 3.0 G.P.A.
  • Assisted customers with credit card billing and payments.
  • Maintained 20 sales/hr. and three certificates for top sales of the month.
Candidate Info
2
years in
workforce
2
years
at this job
BBA
Accounting
15

Telephone Sales Representative

Provided exceptional customer service to our customers and potential customers

  • Educated customers on the benefits and cost saving potential by going solar
  • Called customer leads form a CRM database through an automatic dialer or by manually dialing
  • Qualified potential customers by asking specific questions and enter customer information in CRM database
  • Scheduled customer appointments for solar experts to call or visit potential clients homes to discuss their options
Candidate Info
7
years in
workforce
1
year
at this job
HS
Computer Application
16

Telephone Sales Representative

Responsible for outbound and inbound sales activity. The [company name] is a high-energy sales organization that expects the best from its account representatives.

  • Delivered excellent customer service to clients and prospective customers
  • Demonstrated high-level of activity - met or exceeded quotas for telephone talk time, contacts, sales and up-sells
  • Excelled in both in-bound and out-bound call activities
  • Responsible for self-management of activities and results
  • Excellent computer skills using both commercial and proprietary software
  • Outstanding telephone skills
Candidate Info
19
years in
workforce
2
years
at this job
BA
Business Administration
17

Outbound Telephone Sales Representative

  • Performed inbound and outbound sales calls.
  • Third-party sales and business development for Doctors Offices, offering Care Credit financing to patients.
  • Document sales calls and customer interactions.
  • Conducted market research, identified emerging market trends, and introduced marketing strategies.
  • Provided superior customer service.
Candidate Info
13
years in
workforce
1
year
at this job
AAS
Business
18

Telephone Sales Representative/highmark

Sold Medicare Advantage and Medicare Prescription Health Insurance to Medicare Customers

  • Advised customers on advantages of Medicare Supplement Plans
  • Met or exceeded all sales and customer service goals set by company
  • Was selected to stay after original assignment was completed
Candidate Info
7
years in
workforce
6
months
at this job
19

Telephone Sales Representative

  • Renewed magazine subscriptions to existing business and individual customers.
  • Entered personal data, accurately completed orders via outbound calls.
  • Provided excellent customer service and top seller with credit card payments.
Candidate Info
13
years in
workforce
2
years
at this job
AS
Office Administration Technology
20

Inbound Telephone Sales Representative

I took inbound calls from prospects Nationwide interested in ordering DISH NETWORK satellite TV service.

  • I Branded calls according to screen prompts, checked for service availability by zip code, confirmed bank issued Credit or Debit card needed to start service, asked probing questions to fit prospect with wright program package.
  • Explained pricing and Promotions, Overcame Objections and entered prospects information in Order Entry Tool.
  • I ran Prospects Credit, processed order, collected payments and read disclosures.
  • One of the first Reps to reach 100 Sales, I consistently achieved or exceeded my sales goals.
Candidate Info
5
years in
workforce
2
years
at this job
Electrical Engineering

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