Technology Specialist Resume Samples

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Technology Specialists help companies attain their business objectives by implementing new technological solutions. Typical work duties listed on a Technology Specialist example resume are creating and maintaining technology products, administering databases, ensuring technical support, training end users, assessing the effectiveness of technology in use, and recommending system modifications. Based on our collection of resumes in the field, essential job requirements are technical skills, troubleshooting, teamwork, effective communication, attention to details, and computer competences. Common training areas of Technology Specialist are information technology, engineering, mathematics, and statistics.

1

Information Technology Specialist (security)

Responsible for computer network defense and analysis; cyber incident management, security engineering, cyber intelligence and analysis; cyber forensic examinations; and communications security (COMSEC).

  • Engineered security defense and monitoring on new project including cloud based solutions.
  • Developed, Matured, and Lead the of Cyber forensics program. Supporting incident response and internal investigations. Implement E-Discovery Tools to meet legal requirements. Testify as an expert witness.
  • Streamlined the Vulnerability assessment program. Bring online effective operation, tools and procedures.
  • Brought cutting edge technologies from concept to production. Products Like Carbon Black Protection and Incident Response, SourceFire IPS, ArcSight Logger and SIEM, and BlueCoat Proxies.
  • Provided up to date Intelligence program, bring the security posture of the SOC awareness to current times. Briefed executive team on Cyber threats. Modified security systems to monitor for indicators of compromise.
  • Maintained all cyber security systems ensuring a 100% uptime. Maintained SIEM and developed custom connectors to extract security events needed for effective monitoring.
Candidate Info
24
years in
workforce
6
years
at this job
2

Information Technology Specialist

Oversaw IT Systems Operations, managed a 12-member team to provide IT support for over 2K users.

  • Established extensive procedures and policies for troubleshooting and resolving hardware and software issues.
  • Performed network administration duties, created network user accounts & permissions, reset passwords and administered group policies via DRA and Active Directory.
  • Initiated process improvement by implementing a new PC staging area which saved 171 man hours and increased equipment turn-around time by 89%.
Candidate Info
3
years in
workforce
3
years
at this job
BBA
Bachelor of Business Administration
MS
Management Information Systems
3

Assistive Technology Specialist

  • Provided training to blind users on the various types of assistive technology and how that technology may be used to enhance their quality of life.
  • Performed assistive technology assessments in an effort to identify a client's barriers to using technology.
  • Documented client progress through the writing of case notes designed to track client's success in learning a given device, product, or technique.
  • Conducted audits on electronic media (such as websites) for CLB clients to identify issues that impact access for assistive technology users.
  • Suggested recommendations to clients on methods that may be used to ensure electronic media is accessible for all users.
Candidate Info
14
years in
workforce
1
year
at this job
BS
Communications
4

Information Technology Specialist

An Information Technology Specialist and focal point within the Network Enterprise Center, System and desktop division responsible for desktop systems administration, customer support/service, first line incident response, investigating, analyzing and managing the automation of functions. Executing Tier I-III operational assistance and providing information management technical and administrative support, advisory services and assistance to customers and organizations physically located within AOR.

  • Tier I-III systems and network support for 400+ users on two separately classified networks; resolving all support incidents with a 98% customer satisfaction rating.
  • Develops strategic goals based upon organizational requirements; formulates standard operating procedures and plans to meet priorities; efficiently planned and coordinated local Life Cycle Replacement effort to ensure zero downtime of customer base.
  • Assisted in migration of all customers to Office 2013 and Secure Defense Enterprise Email services within 30 days.
  • Performs studies, monitors & reviews ticket metrics for trend analysis; establishes plans of action for improvements to service; creates SOPs and custom scripts to improve resolution time for reoccurring issues.
  • Local customer support team receives consistently high marks on reviews from local customers.
Candidate Info
10
years in
workforce
4
years
at this job
C
Microsoft Systems Administrator
C
Signal Systems Support Specialist
AAS
Networking
5

Technology Specialist

Presents customers with technical as well as infotainment information to resolve concerns and improve their knowledge of vehicle features

  • Top Customer Satisfaction Score on Team for 3rd Quarter 2016
  • Assisting and coaching new hires with technology inquiries as well as proper procedures for case handling and escalations
  • Implementing written communication skills to adhere to written processes and guidelines
  • Given extra responsibility to review and submit case escalations to on behalf of associates
  • Always going above and beyond for the customer, in turn receiving written customer compliments frequently
Candidate Info
9
years in
workforce
11
months
at this job
Liberal Arts Program
History, Secondary Education
6

Information Technology Specialist

Supervised and managed three CSRA Civilian Contractors with afloat IT problem management methods to resolve customer issues. Conducted analysis of operations and system capabilities to improve information technology (IT) systems support capabilities. Monitored contracts to endure compliance by contractor and government personnel. Performed research to identify trends in information systems, hardware, software and training. Troubleshooting problems resulting from modifications to shipboard IT systems.

  • Manages the acquisition of IT hardware, software and services for Military Sealift Fleet Units operating in the Fifth Fleet Central Command.
  • Uses his outstanding knowledge of afloat IT disciplines to perform Information Assurance and configuration management.
  • Provided supberb customer support for computer and communications systems; to fleet units and shipboard personnel.
  • Determining requirements for ship boarding information technology equipment and systems. Work with Senior Communications Officer onboard to maintain readiness of all information technology equipment.
  • Reviewed data from multiple sources and determine relevant information to a given situation and developed information requirements, configurations, policies, procedures, plans and programs.
  • Multi-tasking, responsible, detail oriented, results driven individual who is able to work independently and/or as a team member, whichever the Mission Requires. Accomplished and assisted with bringing Secure Video Teleconferencing systems online for MSCCENT, Command Conference Rooms. When NIPR VTC VLAN and IP Addresses were established, brought the Non-Secure VTC System online via coordination with NAVCENT.
Candidate Info
10
years in
workforce
2
years
at this job
BS
It Management
7

Information Technology Specialist

  • Determined quickest and most effective solutions to various simple and complex computer issues
  • Administered cash machine hardware and software
  • Taught beginners and advanced users various functions on Android, Windows 8, and camera UI/UX
  • Demonstrated detailed information on numerous Samsung smartphones, tablets, computers, cameras and televisions.
Candidate Info
7
years in
workforce
3
years
at this job
BS
Biology
MA
Management Of Information Systems
8

Information Technology Specialist

Identified computer-user problems and coordinating to resolve them.

  • Installed, configured and monitored local and wide-area networks, hardware and software.
  • Compiled, entered and processed information.
  • Provided customer and network administration services such as passwords, electronic mail accounts, security and troubleshooting.
  • Constructed, edited and tested computer system programs.
  • Conducted data system studies and preparing documentation and specifications for proposals.
  • Assisted in the design, preparation, editing and testing of computer programs.
Candidate Info
17
years in
workforce
9
years
at this job
BS
Computer Engineering Technology
9

Information Technology Specialist (adm & App Dev)

Act as the key IT Specialist for MIC. Champion the usage of security features including: least privilege, strong passwords and pass phrases, role-based access control, explicit denial in addition to other security controls. Design preliminary security drafts for Internet, acceptable use, Anti-Virus, data retention, CP/DR, email, and archiving. Implement network, email and web security controls to block unauthorized access to database and system resources.

  • Extensive knowledge of overall IT functions and business operations, policies and practices and years of experience translating strategies into action plans; 15+ years of hands-on experience in server/desktop operations, system administration, system security, network security, and application security areas.
  • Created and maintained Public Key Infrastructure (PKI). Designed Hierarchical Certificates infrastructure to support multiple organizational units. X.509 certificates supporting SSL and S/MIME. Administered and created: new certificates, CRL, end user and server ids.
  • Extensive working knowledge of Authentication/Authorization technologies, secure passwords creation techniques, digital certificates, multi-factor authentication, federated identity, Symmetric/Asymmetric encryption/decryption and Digital Signature.
  • Directed conversion to role based access control (RBAC) from discretionary access control (DAC). Continuous review and monitoring of "Least Privilege" principal to provide the correct access.
  • Increased corporate efficiency and productivity with research, evaluation and installation of Good Technologies Mobile Device Management (MDM) solution supporting Bring Your Own Devices (BYOD). Decommissioned and migrated Good Technologies to IBM/Lotus Traveler MDM BYOD solution providing support for: Android, iOS, Blackberry and Windows devices.
  • Lead forensic investigation of security breach, performing root cause analysis, including a review of SIEM, system, IDS and application logs, reconfiguration/rename of multiple breached databases, monitored of unauthorized communication channels, harden operation systems, secure and move file system.
  • Developed new applications using Secure Software Development Life Cycle (SSDLC) design principals. Multiple mission-critical business databases including: Inquiry, Quotes, Customer Drawing, Engineering Change Request, Travel Authorization, Design Guidelines, Sales Transfer, FPC Cost Calculation, Quarterly Rolling Sales Plan, Sales Report, Inventory and Project Management. . Security focused data sanitization: input validation, extensive use of pick list, buffer overflow checking, field filtering, parameterization and stored procedures.
  • Strong working knowledge of all Information Security domains including but not limited to: network protection, policies, intrusion detection/prevention, access control, and incident response; proven ability to expertly coordinate Risk Assessments, technical vulnerability assessments and/or external/internal audits.
Candidate Info
35
years in
workforce
18
years
at this job
C
Andersen Business
Mathematics And Computer Science
10

Technology Specialist

Serviced multiple contract projects (i.e. CompuCom / SunTrust Bank Inc., DISYS Technology Solutions).

  • Installation of network communications hardware and software within the Henrico Public School System's Data Centers.
  • Established connections between access points and Intermediate and Main Distribution Frames.
  • Established improved wireless local area networking connections via wireless access point installation.
  • Provided Removal and installation of new and old PC systems.
Candidate Info
2
years in
workforce
2
years
at this job
BS
Computer Science

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