Technology Manager Resume Samples

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Technology Managers, or Information Technology Managers, implement software to meet business' needs and maintain internal websites to ensure that networks are secure. Their resumes reflect such skills as maintaining internet connections, websites, and e-mail systems for a family owned business; creating and maintaining an internal network; setting up VPN between home and work locations; and performing scheduled maintenance on mechanical equipment. While a bachelor's degree is required for this position, example resumes show that a master's degree may often be preferred.

1

Senior Systems Engineer, Regional Technology Manager, Canada

Oversaw planning, budgeting, implementation and overall operational management of technologies. Established policy and procedure guidelines in accordance with global initiatives. Identified, reviewed and supported Information Technology Services and activities for over 500 internal customers.

  • Presented business cases for technology and capital approval, enlisted 3rd party vendors, internal Information Technology resources and obtained solution approval from Information Technology Architecture, ultimately reducing operational costs $1M.
  • Streamlined vendor processes reducing response and repair times across the region, which increased Key Performance Indicators for Canadian Region 15%
  • Championed Record Retention initiative for Canadian region and was recognized with HEART award for leadership in cross functional team management.
  • Maintained highly effective test environment infrastructure in support of emerging payment technology, resulting in corporate recognition for innovative design environment.
  • MasterCard H.E.A.R.T. Award for Outstanding leadership in support of MasterCard Global Executive Committee Meeting.
Candidate Info
12
years in
workforce
5
years
at this job
BA
Business Administration
MA
Computer Resource Management
MBA
Master of Business Administration
2

SVP, Group Technology Manager (group Cio) Ecommerce, Retail Banking and M&a

Internally recruited to lead the eCommerce Development team in June 2008 after early achievement of Technology Operations Division objectives. Expanded to Retail Banking in early 2009, Enterprise M&A and Enterprise Architecture in 2010. Led a team of 18 Managers, 132 staff and 120 onshore/offshore development resources with a $40MM budget.

  • Tripled delivery of eCommerce channel solutions to close parity gap with top-10 US Banks and position the bank to move to market leaders in selected capabilities.
  • Conceived and developed M&A process enabling the bank to become a serial acquirer as part of the bank’s growth strategy.
  • Provided leadership and deep involvement in conversion of 3 banks and 1 deposit portfolio resulting in growing the bank by over $10B.
  • Built SOA process and achieved 141% of targeted objectives.
  • Spearheaded development and delivery of the IT Portfolio Management process which improves transparency into IT investments and alignment with business goals.
  • Developed and implemented Banking By Design Account Opening process shifting from bundled product selections to customer-selected product configurations (web, call center and branches).
  • Completed Deposit Platform modernization of 9 applications and over 1200 programs to address aging technology, lack of documentation and testing capabilities. Completed 6-months early and over 20% under budget through the use of a multi-levered approach, strong governance and parallel testing.
  • Implemented offshore model for flexible sourcing to augment application development and testing resources.
Candidate Info
34
years in
workforce
5
years
at this job
BS
Business Administration
3

Information Technology Manager

Manage a 6 member team of application developers, application support, and helpdesk personnel in the design, budgeting and implementation of information technology across the enterprise. Manage a $1M budget in the implementation and support of Ross iRenaissance, Oracle, ERP, MS SQL Server, Crystal Reports, Windows servers and desktops, and custom developed internal applications.

  • Key player in Ross iRennaissance ERP implementation
  • Designed and led development of custom Quality Control program interfaced to Ross ERP.
  • Cost savings of $10,000 annually through the implementation of digital fax solutions, improved data communications and VOIP solutions.
  • Reduced costs and improved business recovery times through server virtualization using Hyper-V.
Candidate Info
38
years in
workforce
12
years
at this job
BS
Business / E-business
Computer Technology
4

MARKETING & TECHNOLOGY MANAGER

Managed all technology relating to large actively trafficked website; maintaining uptime, deliverability of electronic content, content management, template/theme modifications, page layouts and content design, site usability for large subscription / ecommerce Drupal website, PCI compliance, and SEO. Authored and implemented new marketing and sales programs, spearheaded marketing initiatives identified new markets and revenue resources. Managed advertising sales and fulfillment. Oversaw all aspects of weekly e-zine email campaign management for 55,000+subscribers.

  • Grew new site traffic by 45%
  • Developed SEO strategy, managed site metrics and site optimization plans
  • Authored and instituted new Sponsor Advertising campaign
  • Increased monthly Ad revenue via Network and Channel advertising by 60%
  • Redesigned and implemented the eBook store landing pages improving sales and visibility of mature products
Candidate Info
9
years in
workforce
5
years
at this job
Management Information Systems
5

Information Technology Manager

Managed a team of 5 responsible for technology operations and implementation in 8 US and 3 New Zealand offices. Achieved system uptime goal of 99.99%

  • Created and implemented a rolling 3-year strategic plan for the IT Department.
  • Managed software upgrade and merger of acquired company with existing enterprise systems with minimal disruption of services.
  • Initiated and implemented program for new company hires to introduce them to services provided by IT Department. Program included basic software training on company applications.
  • Designed and implemented a rolling 4 yr. hardware refresh program throughout the company.
  • Oversaw growth of IT Department from 1 employee supporting 8 computers in 2 offices to 5 FTE supporting 11 offices in 2 countries and 150 computers.
Candidate Info
16
years in
workforce
12
years
at this job
AS
Management Information Systems
6

Information Technology Manager

Started with company as Warehouse Service Attendant (2004-2005) and promoted to Assistant Sales Manager (2005-2007) before promotion to current role as IT Manager.

  • Independently manage, support, and configure hardware, software, network infrastructure, and telecommunications systems for 16 retail locations across Texas providing 24/7 support to over 50 employees.
  • Developed disaster recovery plans and procedures for servers and workstations.
  • Successfully negotiated contract to develop company's e-commerce website. Obtained necessary approvals and supervised implementation processes. Currently serving as Webmaster and Retail Sales Manager for site, handling all customers inquires, site maintenance and design.
  • Launched company's first ever open source unified communication platform. Completed project increased front and back-end productivity and reduced communication cost.
  • Researched, evaluated, and deployed a loyalty rewards system for the company. Completed project has increased customer loyalty and sales.
Candidate Info
12
years in
workforce
12
years
at this job
BA
Information Systems
7

Senior Technology Manager - Operations

Building, delivering, enhancing and supporting Products and Services in support of several key disciplines, such as: client/server applications, mainframe application systems, telecommunications and the cellular industry strategic goals. Requires a high degree of experience and skill working across all functions involved in project deliveries of multiple projects.

  • Led the team that implemented signaling data collection systems in Hong Kong, Singapore, London, Amsterdam and United States.
  • Managed up to 9 direct reports at a given time. Hired 6 engineers to build the team, and backfill those who were not preforming.
  • Maintained personnel records, conducted performance reviews and coaching. Constantly evaluated the team for areas of improvement.
  • Maintained support with Vendors, created purchase requisitions for support contracts, managed Vendor engineer access to the Syniverse network and resources.
  • Ran crisis bridges as Crisis Manager, identified needed resources to resolve issues and engaged.
Candidate Info
11
years in
workforce
3
years
at this job
8

Information Technology Manager

Direct Information Technology operations within $2 billion dollar research and development company with offices both domestic and international. Oversee Network Engineering, Security and Administration, Desktop Support, Documentation, Telecommunications and Physical Security. Direct efforts of software development and helpdesk teams.

  • Established Database Development, Help Desk, Documentation, Telecommunications departments that improved internal processes and enhanced productivity.
  • Designed and rolled out virtual network and desktop infrastructure, enabling more streamlined management of resources and hardware.
  • Configured, installed and support 331 core Linux cluster for in-house computational chemistry.
  • Key contributor to building engineering, services and support infrastructures within the organization to support research.
  • Managed IT strategic planning, budgeting and policies for entire organization.
  • Led development of Inter/Intranet technologies and sites.
  • Oversaw transition of company wide Access dB into SQL as well as rollout of electronic notebook system into Oracle.
Candidate Info
32
years in
workforce
11
years
at this job
BA
Bachelor of Arts
9

Prototypes and Technology Manager

As program manager for critical implantable device customer, responsible for all engineering projects and sales aspects of relationship as well as interface with production. Leading a team including a process development engineer and technicians, improved alumina component die pressing capabilities and developed a low volume ceramic powder batch processing route. Created biocompatible sputter metallization systems for zirconia optimizing for strength, alloying robustness and hermeticity. Designed (AutoCad, Solidworks) and created new smaller brazed implantable feedthroughs based on customer needs, manufacturability and qualified related manufacturing. Lead change control activities utilizing FMEA, DOE, and validations. Responsibilities included working with cross functional groups, training engineers, microstructure and failure analysis, technical support for site, and transitioning parts from design stage and method development, through prototype, quality plans, validations and into production. Worked with engineers to improve designs, manufacturing processes and margins. Drove inventory and component cost reductions through lean manufacturing initiatives (completed ASQ Six Sigma Black-belt course), just in time manufacturing, forecasting, vendor negotiations and Kan Ban programs.

  • Developed platinum to alumina bonding technology and wrote patent application US20110000699, used to garner $1M DARPA initial contract in cooperation with USC for microelectronic feedthroughs.
  • Simplified sputter process for $2.5M annual business, facilitating qualification, eliminating a failure mode, reducing costs, improving yield and competitiveness.
  • Developed guidelines for die pressing used to obtain orders for prototypes with $3.5M annual projected sales.
Candidate Info
23
years in
workforce
10
years
at this job
BA
Chemistry
BS
Materials Science And Engineering
10

Regional Technology Manager

Managed 32 experienced professional Field Engineers providing technical support of hardware, software, and system integration across 8 markets in the Northwest US and Western Canada, growing registered business across very broad base of customers.

  • Managed demand creation activities for 8 markets in Northwest US and Canada, growing registered sales 34% in 6 years in down economy in spite of 24% decrease in market size. Grew design wins 17%. Exceeded annual budget 5 of 6 years.
  • Developed and executed technology plans for embedded microcontroller and associated SW, OS, and analog, across multiple customer applications, to meet company budgets.
  • Managed and drove regional sales through implementation of targeted customer and market strategies, targeted product strategies and strong team discipline, resulting in #1 market share in 6 of 8 markets including 2 markets with >70% market share.
  • Defined and led corporate vision of Solutions Selling for transitioning Field Engineering team to achieve deeper customer influence by providing complete technical solutions to customers' business problems. This involved strategies for selling consulting services, ASIC implementation, IP integration, SaS, etc.
  • Created vertical segment strategies and program managed project implementation from business justification through delivery of key demo systems. This activity increased design activity by an average of 75% across targeted segments.
  • Drove customer architectural conversion for major embedded MCU and FPGA architectures and led analog market share recovery throughout region, resulting in highest regional market share.
Candidate Info
19
years in
workforce
6
years
at this job
BS
Electrical Engineering / Ba

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