Team Manager Resume Samples - Page 2

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Team Managers have a supervisory role and make sure team members perform their tasks in a timely and organized manner. Their responsibilities include assigning tasks, training employees, providing feedback, mediating interpersonal conflicts, and implementing company procedures. Essential skills listed on typical resume samples for Team Manager are leadership, customer orientation, communication and listening skills, teamwork, time management, and computer competencies. Those seeking to work as Team Managers should be able to display a Bachelor's Degree in a relevant field in their resumes and have prior management experience.

For more information on what it takes to be a Team Manager, check out our complete Team Manager Job Description.

Looking for cover letter ideas? See our sample Team Manager Cover Letter.

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11

Processing Team Manager National Monitoring & Servicing

Managed 14 Tax Analysts. Duties as Processing Team manager included maintaining Service Level Agreements for delivery of duplicate and corrected 1099s during Tax Season, managing day to day workflow, new hire training of associates and ongoing coaching of staff.

  • National Monitoring and Servicing Dorchester Tax Site Leader for first quarter of 2008.
  • Identified and recognized as a Key Talent in the Northeast Market.
  • Customer Service Liaison for Premier and Chief Executive Officer Tax Reporting issues.
  • Eliminated use of overtime in 2007 through implementation of improved management routines.
Candidate Info
30
years in
workforce
4
years
at this job
12

Merchandise Team Manager

Drives and exceeds sales goals by executing [company name] initiatives for $79.5 million store.

  • Increases sales 3.6% over LY in RTW 1.
  • Effectively Partner with District Merchants, District Planners and external vendor teams to execute promotional calendar and identify profitable opportunities.
  • Coach and develop managers about merchandising standards and sales deficiency.
  • Managed receipt process for $27 million store.
  • Developed and led a strong team to handle all back of house processing in a timely manner.
Candidate Info
30
years in
workforce
5
years
at this job
BS
Marketing
13

Records and Distribution Team Manager

Operations Management of the Records Center and Distribution Department.

  • Responsible for direct management of 21 employees; hiring, firing, discipline, coaching, evaluating performance, development, assigned tasks and established objectives.
  • Managed and executed daily business initiatives with reference to budget of over $2 million, customer service, production, and business plan objectives.
  • Oversaw policy and claim records including yearly audits for terminated and active files.
  • Established and maintained delivery standards to ensure customers' needs were met.
  • Successfully increased postage savings approximately 35% by partnering with customers and more efficiently processing out going mail.
  • Created a customer service survey to increase customer service provided throughout the department.
  • Served as the Facilities Team Manager's back up, to include assigning work orders, inspecting work completed, assist in office build outs, and various other tasks.
Candidate Info
17
years in
workforce
5
years
at this job
BS
Facilities And Plant Engineering
14

Correspondent Operations Team Manager

Managed team of analysts that reviewed complex loan files, including government, conventional, subprime and REO loans according to investor guidelines.

  • Proactively managed risk by anticipating, identifying, analyzing, and minimizing during review.
  • Cross trained department with Purchase Clearing to assist with service level turnaround times.
  • Completed compliance monitoring on SLA's ensuring goals were exceeded.
  • Ability to multitask while maintaining the integrity of data input.
  • Monitored, supervised, trained, and delivered quality audits to a team of 25.
  • Subject matter expert on all mortgage documents, to include subprime and REO.
Candidate Info
18
years in
workforce
4
years
at this job
BA
Sociology
15

Team Manager

Led, trained, and supervised a team of over 40 consultants in a BPO front end industry, providing customer care and technical support over the phone and by email. I was also responsible for providing consultants will call scripts, aids, and up to date client processes and made sure employees followed through with day-to-day operations.

  • Coached consultants on missed audit parameters and assisted with correcting behaviors.
  • Created reports for upper management and clients regarding CRM and telephone data.
  • Performed operational tasks and worked with various departments within the global organization.
  • Provided floor support to assist consultants with answers to questions to resolve customer’s technical issues.
Candidate Info
7
years in
workforce
4
years
at this job
AS
Applied Science
BA
Web Development & Management
16

Team Manager

Trained and coached staff to improve skills of advocacy, youth development, facilitation, and team functioning.

  • Communicated orally and in written form of 10-15 direct staff as well as organizationally with 150 Youth Advocates, Team Managers, Program Managers, and Directors.
  • Developed and Implemented Performance Improvement Plans.
  • Case Conference with school clinical teams: including psychologist, Social Worker, School Counselor, Department of Social Services, and Child Protective Services.
  • Trained Staff on identifying healthy behaviors, verbal de-escalation techniques, and self-care monitoring.
  • Provide supervision of staff, hiring/termination procedures, scheduling, orientation, Payroll, staff meetings, and training.
Candidate Info
8
years in
workforce
4
years
at this job
AS
Liberal Arts And Sciences
BS
Kinesiology

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