Systems Manager Resume Samples

HIGH QUALITY

The best examples from thousands of real-world resumes

EXPERT APPROVED

Handpicked by resume experts based on rigorous standards

DIVERSE EXAMPLES

Tailored for various backgrounds and experience levels

Systems Managers ensure the smooth running and security of computers and networks. Typical responsibilities listed on a Systems Manager resume example are managing IT staff, assessing system functionality, allocating resources, maintaining databases, adhering to software licensing laws, training users, and developing maintenance procedures. The ideal candidate should showcase in his or her resume analytical thinking, problem solving skills, teamwork, time management, organization, communication and interpersonal abilities, and computer proficiency. Education requirements include a degree in computer science or information technology.

Find out what is the best resume for you in our Ultimate Resume Format Guide.

1

Systems Manager

Liaised with Education & Training Department leadership to create training platforms for AthenaHealth, Cerner Soarian Financials & Clinicals (Scheduling, Billing & Clinical)

  • Analyzed and assessed the impact ICD10 would have on current outpatient practices and overhauled work flows to manage the impact.
  • Designed and created over 40 routing slips to comply with ICD 10 for all specialties and primary care departments across the practice which resulted in zero negative impact to the revenue cycle functions.
  • Collaborated with IT and Telecom to organize a 3 clinic consolidation and practice relocation; over 150 employees and 5 departments.
  • Managed implementation of a call center to Community Medicine department which handles over 400 calls daily.
  • Participated with Executive Team on the review of various EMR solutions and the impacts on Community Medicine.
  • Assisted IT on testing any changes to systems for all Community Medicine Systems to ensure end user functionality
Candidate Info
11
years in
workforce
11
months
at this job
BA
Psychology
2

Business Systems Manager

Created and maintained frontend and backend solutions for financial software. Collaborated across teams to lead software development projects throughout the entire SDLC. Provided end user support and troubleshooting for the finance systems. Managed remote development team providing solutions for ColdFusion applications.

  • Migrated financial applications to a new data center. Installed and configured applications on Windows/Unix verified testing results and acquired stakeholder signoff early and under budget.
  • Developed solution in custom ColdFusion staffing application to incorporate a recruiting module, which significantly improved the recruiting department's productivity and data accuracy.
  • Engineered a solution in the staffing tool to allow staffing managers to assign staff to projects in batches, greatly improving their efficiency.
  • Created custom solution in time keeping tool to allow more than 90% of the international locations to automate PTO accrual, greatly reducing costs associated with manual PTO tracking.
  • Identified a lack of a backup for the Subversion repository, took initiative and installed/configured a mirrored Subversion server for Disaster Recovery.
  • Volunteered to take on Unix/Linux administrative tasks to support the IT Infrastructure team and broaden my skillset.
Candidate Info
15
years in
workforce
5
years
at this job
BS
Computer Science
MS
Computer Science
3

Systems Manager

Managed Client Systems Operations Team, which supports second level support for a number of IT platforms including Windows and Macintosh operating systems, printing, mobile devices, patch management and application packaging validation.

  • Oversaw service transition for Desktop Modernization, which migrated over 9000 client desktops from XP to Windows 7 over a one-year period, finishing ahead of time and under budget.
  • Led 120-day implementation of virtual desktops to scale availability to 1900 endpoints in a timely manner for CG's offshore strategic partners.
  • Managed the growth of mobile devices within CG, which saw the increase of devices serviced from 1600 to 3000 units.
  • Reset the corporate approach to an ITIL methodology resulting in adherence with industry standards for service transition resulting in greater efficiency of service and support.
Candidate Info
20
years in
workforce
5
years
at this job
BA
Economics & Business Administration
MA
Master of Arts
4

E-business Systems Manager

Managed CRM systems and sales & service intranet; supported online banking team with project management and data analysis.

  • Designed, implemented, trained, and support a SharePoint "CRM-light" solution deployed to sales teams. System tracks referrals, call list activity, sales pipeline, and sales reporting.
  • Relationship manager for Salesforce.com; configured web interface, used data integration tools, and wrote custom reporting application.
  • Responsible for bank CRM systems (home-grown and Salesforce.com); authored RFP, researched white paper, and evaluated vendor solutions, including financial analysis of each proposal.
  • Designed and implemented a custom distributed Microsoft Access/SharePoint application for tracking business online banking customers.
  • Project manager for retail online banking RFP and vendor analysis project; lead analyst for retail and business online banking conversion projects.
  • Awarded Colleague of the Month on three occasions.
Candidate Info
26
years in
workforce
7
years
at this job
BA
Bachelor of Arts
5

Web Systems Manager / Application Developer

Developed online application eliminating paper-driven processes and reduced overhead costs

  • Redesigned marketing website, improved SEO performance and content; increasing traffic to the application and generated more leads
  • Developed online student resource website, allowing students to retrieve their account information through an online form and reduced the I.T. helpdesk's workload
  • Deployed the college's Learning Management System (LMS), allowing for the introduction of an online classroom for students; Trained faculty how to publish their lessons online
  • Developed several internal web applications that improved employee productivity and/or reduced operating costs for the college.
  • Key Technologies: VB.Net, ASP.Net Framework, MS SQL, HTML 5, CSS 3, JavaScript, Bootstrap, jQuery, Visual Studio, C#
Candidate Info
17
years in
workforce
7
years
at this job
AS
Computer Software And Information Technology
BS
Computer Information Systems
6

Systems Manager

Led project teams and collaborated with global business units, development, operations and support teams to define, implement and drive process improvements for IT application development.

  • Created a comprehensive, reusable performance test plan that was used by all global dashboards to benchmark performance results and mitigate risks having to do with performance issues.
  • Standardized and streamlined a global process for user acceptance testing and trained 100+ users on UAT best practices.
  • Led initiative to improve processes based on lessons learned to ensure future projects are delivered with excellence.
Candidate Info
22
years in
workforce
2
years
at this job
BS
Computer Information Systems
MA
Project Management
7

Systems Manager

Served as Change Manager for North America, facilitating the IT change lifecycle and hosting weekly Change Approval Board meetings

  • Served as Major Incident Manager in 24/7 on-call rotation
  • Managed team responsible for Identity and Access Service Delivery, ERP, and asset management systems
  • Implemented and administered security, operations, support, updates, and backup procedures for Oracle JD Edwards Enterprise One systems
  • Provisioned systems user identity and access utilizing IBM cloud based services, IBM iSeries security, Oracle JD Edwards Enterprise One security, and Active Directory
  • Provided systems management, security administration and operational support as part of the Oracle JD Edwards E1 ERP system global implementation project team. Systems and security teams met all project deadlines during successful implementation.
  • Implemented new Change Management process utilizing Service Now application
Candidate Info
30
years in
workforce
3
years
at this job
BS
Business Administration
8

Store Systems Manager

Responsible for communication between stores and corporate office regarding implementation of new systems, training and initiatives.

  • Managed the company help desk and urgent support line providing 24/7 customer service
  • Provided desktop support and other office equipment for all users
  • Managed 3rd party vendor relationships for support, equipment, repairs and supplies
  • Authored more than 20 standard operating procedures for front end users and receivers
  • Developed training documents and procedures used by 110 employees
  • Centralized production of shelf tags/talkers resulting in a $60,000 store labor savings annually
  • Trained 44 store and all office personnel on the new systems
  • Configured, tested, implemented and maintained new front end software (67 checkout lanes), receiving software, corporate office systems and perishable department scales (99 units)
  • Delivered a comprehensive analysis to the Pricing Strategy team on the effect of Every Day Low Prices throughout the organization
  • Reduced sign label costs and materials by 50%
Candidate Info
12
years in
workforce
6
years
at this job
English
9

Systems Manager

  • Processed 500 to 550 manufacturing orders into ITAS computer software monthly and performed warehouse intakes for all materials to monitor inventory levels
  • Responsible for data entry and record keeping of all manufacturing orders for traceability purposes, invoicing, quality control management, and monthly/quarterly audits
  • Eliminated back logged orders from 150 to a current status consisting of the previous days shipped orders through various process improvements
  • Created production logs/folders for all commodities produced and developed proper protocol for food safety policies and procedures
  • Organized and maintained the master shipment scheduler by implementing new excel data sheets to track orders that were shipped, rescheduled, returned, or reworked
  • Facilitated ongoing training for warehouse personnel and implemented new procedures for filling out production logs for accuracy and consistency on a continuous basis
  • Managed customer accounts with sales totaling approximately $400,000 per month
  • Inspected mix report to verify proper amounts of materials were used during production and to identify opportunities for efficient ways to decrease spillage and waste
Candidate Info
8
years in
workforce
1
year
at this job
BS
Supply Chain And Information Systems
10

Mainframe Systems Manager

Managed multiple mainframe computers in multiple locations, supervising and training a diverse support staff

  • Oversaw the downsizing of the hardware platform, and consolidated old applications onto a smaller footprint.
  • Initiated and managed projects for OS, database and utility software updates.
  • Advised and acted as liaison for disaster recovery planning and testing.
  • Supervised and supported staff in four states, with duties that included training, mentorship, and performance evaluations.
Candidate Info
34
years in
workforce
15
years
at this job
Nursing

Your Resume, Made Easy.

You are looking for your dream job and need a resume? My Perfect Resume is your solution and takes the hassle out of resume writing. Create the perfect job-worthy resume effortlessly in just a few clicks!