System Manager Resume Samples

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System Managers are in charge for meeting a company’s technological needs by using the right hardware and computer applications. Common work activities that System Managers complete are assessing client situation, devising development plans, setting up networks, ensuring network security, installing new hardware, updating software, and coordinating IT teams. A successful example resume for System Manager mentions qualifications such as technical skills, problem-solving orientation, creativity, teamwork, and time management. Most candidates for this job showcase on their resumes a Bachelor’s Degree in information technology or computer science.

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1

Quality Assurance and Complaint System Manager

Designed and implemented all aspects of the regional complaint management process. Managed 8 direct reports responsible for: complaint handling, MDR reviews, trending analysis, recall implementation and document control. Re-engineered processes and cross trained personnel to accommodate a 50% reduction- in-force over 4 years while maintaining compliance. Member of the regional internal audit team. Responsible for oversight of the regional CAPA process. Provided data input and a presenter at all Management Reviews. Played a leadership role on numerous CAPA and continual improvement teams. Handled OSHA and EHS reporting.

  • Reduced the average time to receive complaint material returns from customers (28 days to 9 days).
  • Increased the percentage of complaint material returned from customers for investigation (70% to 90+%).
  • Improved complaint process controls to reduce the cost of unjustified material replacement.
  • Expanded the U.S. complaint process to include Canada.
  • Participated on team to successfully relocate North American Parts Center while providing uninterrupted service to customers. Coordinated quality review of third party warehouse provider.
  • Leadership role in continual improvement project to improve service engineer's documentation of service reports: training, audits, audit feedback and maintaining metrics.
Candidate Info
47
years in
workforce
11
years
at this job
BS
Business Administration
MA
Master of Arts
2

Quality System Manager

Served as management representative and responsible for all aspects of Quality Management System including supplier quality management. Performed gap analyses on quality system subparts, then proposed and implemented strategic solutions within a highly successful startup, that grew from $1 million to $10 million in sales in two year. These solutions have pass scrutiny of BSI and Mock FDA inspection.

  • Worked closely with R&D and contract manufacturers for new product developments. Directed activities of Quality Control (QC) inspectors and document control personnel. Designed and delivered Quality Management System training. Provided quality support to contract manufacturing including supplier audits. Collaborated with R&D in writing and reviewing product and process validation and verification protocols and reports.
  • Created and implemented supplier quality agreements.
  • Improved and updated complaint handling and reporting procedures.
  • Enhanced trending requirements to support complaint handling and nonconformity processes.
  • Revamped nonconforming product process and procedures.
  • Improved receiving and inspection activities and updated related procedures.
  • Improved receiving and inspection processes.
Candidate Info
13
years in
workforce
3
years
at this job
BS
Bachelor of Science
3

Aviation Logistics Information System Manager

Responsible for network administration, design, installation, maintaining and repairing data communication links, fiber-optic and tactical fiber-optic cabling.

  • Awarded Navy and Marine Corps Achievement Medal for coordinated communication on 6
  • Commanding General's Inspection Certification of Recognition for earning zero discrepancies on biannual inspection.
  • Ensured that 375 personnel completed Annual Information Awareness and Personally Identifiable
Candidate Info
5
years in
workforce
2
years
at this job
BA
Information Systems / Cybersecurity
4

Threat Emulation Team Lead & Information System Manager

Selected to lead an Army Cyber Command threat emulation team consistenting of 6 cross-functional professionals designated to emulate cyber threats to infrastructures.

  • Successfully devised and developed a cyber intelligence cell capable of tracking global threats.
  • Drafted and implemented comprehensive response team policies and checklists to support rapid deployment of an incident response team.
  • Consistently demonstrated outstanding capabilties during SANS netwars, threat analysis, and vulnerability assessments.
  • Attended extensive Information System Manager course consisting of networking, server maintenance, network administration, and security training.
Candidate Info
15
years in
workforce
3
years
at this job
PhD
S & Bs
5

System Manager

Responsible for Implementation and Day to Day operations of the 911 Telephone and CAD (Computer Aided Dispatch) Service for 8 Public Safety Answering Points including Fire, Police, and Ambulance service

  • Maintained DEC Equipment Corporation Mini Computer system for Computer Aided Dispatch
  • Maintained Nortel Phone system with Positron ANI/ALI controller for 911 Telephony Service
  • Established Users group to solve combined operational discrepancies and problems
  • Created Training Manual and Trained New Users on Computer Aided Dispatch system and integration with phone system
  • Began migration to Windows NT for this organization and led the consolidation of the various PSAP's into a common facility
Candidate Info
14
years in
workforce
2
years
at this job
Engineering
6

Natural Gas System Manager

Managed the City's Natural Gas Enterprise Operations serving 10,000 residential, commercial, and industrial customers.

  • Managed modification of system gas supply scheme commissioning the operation of a $40 million, 43 mile transmission pipeline. Related distribution system infrastructure modifications included an increase from 9 to 23 regulator stations. The modifications enabled the savings of more than $25,000 per month for Monroe's customers.
  • Developed and received approval for a $4.3 million distribution system expansion plan including the addition of 80 miles of pipelines and nearly 1600 customers with 20 year revenues of $8.4 million; managed and monitored the capital budget for the several projects within the plan.
  • Contributed to the development of and managed the implementation of a (Transmission) Integrity Management Plan and a Distribution Integrity Management Plan. Made significant improvements in the Operating and Maintenance Plan, the Operator Qualification Plan, and the Public Awareness Plan to ensure compliance with Department of Transportation (DOT), NC Utilities Commission, and City standards in Maintenance and Construction operations.
  • Worked with Engineering group to the development of a working system pressure model including development of a demand analysis process; worked with Engineering group to develop of an improved map updating process.
  • Developed and monitored annual capital and expense budgets to meet needs including replacement, remediation, system strengthening, and expansion or the distribution system; equipment and vehicles; inspection and maintenance; customer service; training; salaries; etc. Budget planning included capital cost and avoided expense cost justification for replacements projects where serviceability of the distribution system was compromised by corrosion or other factors.
  • Designed and managed construction of training facilities at the City's Police and Fire Training Center to provide hands on experiences to natural gas operators and emergency responders.
Candidate Info
31
years in
workforce
5
years
at this job
AS
Engineering
BS
Civil Engineering
MA
Business Administration
7

Natural Gas System Manager

Managed the City's Natural Gas Enterprise Operations serving 10,000 residential, commercial, and industrial customers.

  • Managed modification of system gas supply scheme commissioning the operation of a $40 million, 43 mile transmission pipeline. Related distribution system infrastructure modifications included an increase from 9 to 23 regulator stations. The modifications enabled the savings of more than $25,000 per month for Monroe's customers.
  • Developed and received approval for a $4.3 million distribution system expansion plan including the addition of 80 miles of pipelines and nearly 1600 customers with 20 year revenues of $8.4 million; managed and monitored the capital budget for the several projects within the plan.
  • Contributed to the development of and managed the implementation of a (Transmission) Integrity Management Plan and a Distribution Integrity Management Plan. Made significant improvements in the Operating and Maintenance Plan, the Operator Qualification Plan, and the Public Awareness Plan to ensure compliance with Department of Transportation (DOT), NC Utilities Commission, and City standards in Maintenance and Construction operations.
  • Worked with Engineering group to the development of a working system pressure model including development of a demand analysis process; worked with Engineering group to develop of an improved map updating process.
  • Developed and monitored annual capital and expense budgets to meet needs including replacement, remediation, system strengthening, and expansion or the distribution system; equipment and vehicles; inspection and maintenance; customer service; training; salaries; etc. Budget planning included capital cost and avoided expense cost justification for replacements projects where serviceability of the distribution system was compromised by corrosion or other factors.
  • Designed and managed construction of training facilities at the City's Police and Fire Training Center to provide hands on experiences to natural gas operators and emergency responders.
Candidate Info
31
years in
workforce
5
years
at this job
AS
Engineering
BS
Civil Engineering
MA
Business Administration
8

Quality Assurance Manager / Clean Room Manager/iso Quality System Manager

  • Achieved ISO 9001:2008 Certification.
  • Planned and coordinated company gap analysis for AS9100 certification.
  • Created system to reduced overall annual scrap rate to 1.6%.
  • Designed outside processor selection and monitoring system to reduce shipping cost and lead time for finished goods to customer.
  • Automated documentation process for First Article Inspection Report system in order to reduce administrative man hours and documentation errors.
  • Streamlined Clean room operations in order to eliminate a previous ninety day backlog.
  • Assisted in the implementation and improvement of effective preventive maintenance programs for all tooling and machine equipment.
Candidate Info
22
years in
workforce
4
years
at this job
Voc
Electronic And Mechanical
Business Law
9

System Manager

Engaged for implementing to develop Intranet and mobile service for company communication channel.

  • Managed administrative intranet and provided introductions and training to users.
  • Conducted and executed implementation for secure Cloud File Server solution.
  • Developed deployment solution for Cisco telephonic VoIP and responsible for administration.
  • Experienced with development and analysis of Data Warehouse and Quick Segment Analysis.
  • Created scalable data model design to emphasizing performance and business planning.
Candidate Info
11
years in
workforce
2
years
at this job
BS
Mathematics
10

Information System Manager

Division level Information System Manager responsible for integrating diverse forms of enterprise services such as configuration management, active directory, database management, e-mail, and Web portals that must operate seamlessly in support of the Army and JIIM (Joint, Interagency, Intergovernmental, and Multinational) operations worldwide.

  • Managed the G6 contract, with a cash budget for more than $175,000
  • Coordinated over 47 VTCs which allowed command and control between LSOC West and Division Headquarters in Afghanistan
  • Information Assurance OIC which monitored all personnel network for foul play within the organization, NIPR/SIPR accounts
Candidate Info
11
years in
workforce
4
years
at this job
AS
Business Administration
BS
Business Administration
Leadership Course

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