Starbucks Manager Resume Samples

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Starbucks Managers coordinate staff in Starbucks coffee shops and ensure a high level of customer satisfaction. Typical duties listed on a Starbucks Manager resume sample are training and directing employees, handling human resources tasks, checking product quality, monitoring financial performance, and ensuring safety inside the store. Successful example resumes for Starbucks Managers showcase leadership, coffee products knowledge, teamwork, customer service orientation, problem-solving skills, and computer literacy. Most candidates for the job hold a high school diploma or have completed college. Retail experience is compulsory.

1

Starbucks Manager

Managed 7 to 10 employees. Established consistency with inventory controls and consistent accountability for poor customer service and improved the leadership team through recruitment and training which all had positive effects on improved customer service. Analyzed and interpreted data. Prepared, examined, and analyzed accounting records, financial statements, and other financial reports for completeness, to assess accuracy and conformance to procedural and reporting standards.

  • After careful eliminating process by a committee, assigned as one of the three trainers responsible to develop, train, and follow-up Starbucks Department Managers within [company name] division.
  • Trained 3 team members to become Managers and members were successfully promoted for that position.
  • Improved and drove a high level of excellent customer service through recognition, coaching, training, and increasing employee morale. Collaborated cross-functionally and worked as team to achieve targeted results.
  • Reduced operating costs through efficient use of resources.
  • Developed growth strategies targeting market penetration, marketing communication, and distribution. Performed market research. Created marketing plans while maintaining departmental budgets and reports.
  • Increased sales by 9% for 3 month period by training team on how to increase sales on targeted items.
Candidate Info
16
years in
workforce
7
years
at this job
BA
Business Administration
2

Starbucks Manager

Oversaw a team of six baristas

  • Responsible for all inventory and ordering for my department
  • Increased sales by 19% in the 2013 fiscal year for my department
  • Developed a promotional newsletter for my district highlighting all new policy and product rollouts called the Coffee Scoop
  • Ranked 1/79 Target Stores and 1/179 Starbucks Stores in Guest Satisfaction
  • Recognized by Starbucks Regional Director and my Starbucks District Manager
  • Voted Top Performer by my Store and Executive Team Leaders for 2013 Second Quarter and 2013 Third Quarter
  • Mentored and provided development to three team members to be promoted to team leader
Candidate Info
4
years in
workforce
1
year
at this job
BA
Psychology
3

Starbucks Manager/starbucks Trainer

Coach and train employees to better understand their responsibilities of Starbucks and [company name] standards.

  • Improved customer satisfaction from 73% to 87%
  • Increased sales by putting customer experience above my needs and responsibilities.
  • Remained active and integrated with [company name] management staff to better support the Starbucks departments needs and goals.
Candidate Info
5
years in
workforce
5
years
at this job
HS
High School Diploma
4

Starbucks Manager

Operated and managed $1.2 million dollar a year store

  • Increased sales year over year by 12%
  • Managed staff of 12 employees
  • Responsible for revenue forecasting, inventory controls, purchasing
  • Acting Food and Beverage Manager for six months which entailed managing operations and 40 employees for Starbucks, main restaurant, pool bar, and the Top Bar
Candidate Info
24
years in
workforce
2
years
at this job
5

Starbucks Manager

Managed a team of certified baristas to help give the customer the best Starbucks products and experience. Certified AST Trained.

  • Prepared all Starbucks products to company standard. Stayed compliant in regards to food preparation and safety.
  • Trained over 10 employees on Starbucks policies, standards, expectations, and food preparation.
  • Drove employee moral by role modeling good habits and excellent customer service.
  • Helped drive store to largest holiday sales increase in the region.
  • Most requested barista at the location because of product expertise and charismatic personality.
Candidate Info
3
years in
workforce
3
years
at this job
Business Administration
6

Starbucks Manager and Internal Recruiter

Implemented new practices for identifying and recruiting potential candidates.

  • Conducted interviews, extended job offers, ran background checks and administered drug tests.
  • Responsible for onboarding new employees and all subsequent performance reviews.
  • Responsible for generating financial growth through best practice methodology. Increased profitability by 80% over the course of the first year.
  • Created schedules, placed orders, maintained and tracked inventory, and over saw 10+ employees.
Candidate Info
8
years in
workforce
2
years
at this job
BS
Biology
7

Starbucks Manager

  • Hired, trained, and supervised employees.
  • Increased revenue at least 5% yearly.
  • Ranked first in customer service for 3 straight quarters.
  • Inventoried stock and reordered products according to needs of the business.
Candidate Info
3
years in
workforce
3
years
at this job
Business Management
8

Starbucks Manager

  • Certified Coffee Master
  • Enforced proper training to increase speed of service and boost employee moral
  • Increased sales, lowered product cost, and established a strong team with low turnover
  • Assisted Account Controller with billing, inventory, invoices, and office organization
Candidate Info
9
years in
workforce
6
years
at this job
9

Starbucks Manager

Managed a team of 5 - 10 full and part-time baristas and developed weekly schedule

  • Trained and prepared baristas to demonstrate Starbucks client service standards, star skills and operating standards
  • Trained and prepared baristas to demonstrate Genuardi's client service standards, skills and operating standards
  • Provide continuing performance feedback and conduct formal performance along with salary reviews
  • Conveyed new product information and details to baristas
  • Reviewed daily and weekly time cards for employees to control labor costs and verify for accuracy
  • Contributed toward store profitability through seeking opportunities to enhance sales
  • Effectively managed inventory to ensure supplies, materials and merchandise were suitably ordered and stocked
Candidate Info
5
years in
workforce
3
years
at this job
BA
Criminal Justice
10

Starbucks Manager

Planned, identified, and delegated appropriate responsibilities to staff members to ensure proper store operations and to adhere to company human resource and personnel policies in accordance with state and federal laws.

  • Led daily operations including but not limited to preparing deposits, directing staff according to customer flow and coffee protocols, creating an excellent customer environment, and daily preparation and serving of coffee and food products.
  • Analyzed inventories and acquisitioned items weekly to ensure appropriate stock levels.
  • Provided training through computer/visual presentations to staff members on new policies and procedure as well as assist with new employee orientation.
  • Attended Management Meetings to discuss various concerning staff members and store consumers
  • Started as a cashier and received several promotions as a result of effective leadership skills and excellent work ethic.
Candidate Info
AA
Associate of Arts
BS
Psychology

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