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Additional Human Resources Resume Samples
Staffing Manager Resume Samples
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6-10 years of experience
Manager of call centers resolving issues with unauthorized charges, air travel, hotel arrangement, and visa applications via phone calls, emails, social media platforms, and chart. Maintaining 100% customer service while consistently meeting company specified performance goals.
- Improved the quality control and customer service by developing and administering training programs for supervisors, and the quality control department.
- Directed an exhaustive search for the call center space in Africa, negotiated lease agreements, and office furniture resulting in savings of 10% of the budgeted amount.
- Initiated and successfully opened the call center in Africa of 50+ staff, increasing international revenues from 0% to 30% within a year.
- Decreased employee turnover rate by ensuring the most qualified candidates were hired.
0-5 years of experience
Efficiently recruited and interviewed top administrative professionals and office support staff according to client needs utilizing internal and external hiring tools.
- Managed and operated a matrix of skilled candidates for future placements.
- Precisely followed all steps of the hiring process including, but not limited to, ensuring completion of new-hire paperwork and conducting reference checks.
- Prepared and implemented marketing strategies for business development and lead generation.
- Effectively developed and maintained business relationships by thorough means of communication over the phone, via email and business meetings/lunches.
- Promoted to Experienced Staffing Manager Compensation plan 9 months earlier than corporate curve.
- Established a rookie, peer-led training class in my office, which is currently being used on a regional level.
0-5 years of experience
Built and maintained a successful book of business using various recruiting methods such as cold-calling, company website postings, talent referrals, and online social media.
- Cultivated contract relationships with facilities in compact states in order to determine the nursing needs of each client
- Developed relationships with travel Nurses within the compact states to help place them in open needs across the United States
- Secured current nursing positions with extension contracts while acquiring new RN talent and placing them in contract positions
- Conducted local and statewide recruiting events and call-a-thons
- Managed and cultivated a book of organic revenue business of over $14,000 dollars per week in 5 months.
- Composed and negotiated all talent contracts including building and presenting pay packages
0-5 years of experience
Consulted clientele regarding staffing needs; identified staff to fulfill needs of clientele
- Managed recruits and book of business by acting as intermediary between clients and candidates
- Marketed services and candidate pool based on market trends and business needs; B2B relationship/ account management
- 80-100 cold calls daily; interviewed 12-25 candidates on a biweekly basis
- Reviewed applications and resumes, recruited candidates based on specific searches
- Reviewed benefits package with candidates, quoted pay rates/ bill rates to candidates and clients respectively; approved time sheets
10+ years of experience
Responsible for all aspects of employee relations including recruiting, interviewing, prescreening, new hire orientations, counseling, payroll and terminating assignments when necessary.
- Maintain proper documentation for worker's compensation reports, unemployment forms, training and certifications, I9 authorizations, and worksite evaluations.
- Work with local industries to coordinate job fairs and recruiting events. Brain storm new initiates for generating revenue beyond the staffing concept.
- Manage a database of prospective clients by using promotional emails, cold calls, visits and mailers to keep [company name] top of mind.
- Participated in the 2011 [company name] Performance Forum hosted in Puerto Rico. Participation is awarded based on overall results from previous year and is limited to the top 10% performers in the United States.
6-10 years of experience
Effectively managing the full cycle recruitment process for contractual accounting professionals in the staffing division of the largest public accounting firm in the Baltimore area
- Performed full-cycle recruiting: sourced, interviewed, offered, negotiated and closed candidates for contractual assignments
- Aggressively cold called and engaged clients for job orders
- Placed entry level to C-level accounting professionals in both contractual and permanent full-time positions
- Partnered with HR Managers and Controllers/CFOs to identify top candidates, established bill rates & salary ranges, start dates, and other incentives
- Effectively recruited candidates through internet research, internal database, cold calling, referrals, networking and other strategies
- Generated the most contractual revenue for [company name] in the 2nd quarter of 2010 which resulted in being recognized as the top Staffing Manager in the company
- Received recognition in 2010 for the "most improved office of the year"
- In addition to running the contractual division, referred and/or closed perm/conversion fees in excess of $200K for 2011
0-5 years of experience
Successfully developed and maintained Staffing Alliance with executive clientele while increasing headcount by 400% first 7 months
- Managed and trained employees on electronic time card approval system
- Ensure all staffing contractors are in compliance with Clients and Governmental Safety regulations
- Responsible for full lifecycle of staffing requirements for a diverse group of Clientele
- As sole recruiter my day to day responsibilities included interaction with over 275 managers and Team Leads to determine specific requirements. Recruiting contractors, performing face-to-face interviews, negotiating salary requirements. Designing orientation package for employees and clients and closing the cycle with an offer. Sponsoring company events, Safety Events, monthly team meetings
- Acted as benefits liaison for clients with insurance claims and grievances
- Implemented 24x7 communication hotline for contractors, Strict Safety policies were enforced
0-5 years of experience
Managed and performed full-cycle recruitment activities throughout 46 U.S. branches.
- Developed and delivered comprehensive on-boarding procedures and facilitated new hire orientations.
- Performed job classification and grading, analyzed pay structures and total compensation.
- Assisted with configuration and implementation of new HRIS (UltiPro). Maintained employee data and ensured data integrity.
- Managed immigration program and developed comprehensive policy with outside counsel.
- Selected single vendor for both background checks and drug testing resulting in increased efficiency.
- Collaborated with VP of HR on various projects, such as policy reviews, training and development programs, succession planning and compliance reporting.
0-5 years of experience
Planned and executed corporate, social and non-profit events for up to 1,000 attendees
- Coordinated day-of set-up, completed event schedule, break-down, and client follow-up
- Created custom event proposals; including menus, rentals, staffing, and overall comprehensive invoices
- Served as primary liaison and event manager for clients, vendors, venue, and event staff to ensure successful execution
- Responsible for recruiting, hiring, and managing 60-80 on-call event staff
- Scheduled and coordinated event staff schedules for up to 60 events monthly
0-5 years of experience
Manage high volume database of current and past providers on DOS Match Maker system
- Full cycle employment practices to include: sourcing, compliance, negotiations, retention, and relationship management
- Controll out bound cold calls of 95 - 120 per day to effectively help grow psychiatry business with year over year growth of more than 120%
- On pace to manage $1,820,000 in yearly revenue, an overall increase of 17.1%
- Ensured proper placement while managing time lines to ensure credentialing, privileging, and licenses are granted in a well organized method
0-5 years of experience
Responsible for staffing volunteers in a fast-paced, high-pressured environment for operations and exercises, and managed projects for the director of staffing and training.
- Staffed 2 exercises, 10 events, 105 shelters, and reception centers
- Supported director of staffing and training; streamlined the staffing team
- Anticipated and prepared for potential disaster scenarios; devised staffing manual
- Developed and managed on-call staffing team; cross-trained team members
0-5 years of experience
- Supervised a team of 4 to 6 recruiters
- Organized and conducted by-weekly sales meetings to discuss sales goals
- Provided tools and resources which helped recruiters exceed staffing department goals by 35%
- Developed and cultivated business relationships with key colleges, universities and professional associations to build and sustain a pipeline of qualified applicants
- Sourced, prescreened, analyzed candidate's resume based upon the position description
- Scheduled and conducts phone screens to access candidates and provided evaluation of candidates to hiring manager in a timely manner
- Attended key jobs fairs and community events that are of value and are effective in the identification of viable applicants
0-5 years of experience
- Persistently sourced, recruited, and interviewed an average of 30+ administrative and customer service professionals per week through a combination of job board research, outbound calling, networking, and client referrals
- Consistently entered detailed candidate and client data into a proprietary database
- Actively maintained a candidate matrix using Microsoft Excel
- Diligently managed over 200 staffing client accounts
- Proactively prospected clients to my target list through a process of cold calling, client visits, and networking
- Skillfully coordinated a “full desk” of job requisitions per week – matching the most qualified and preferential candidate to my clients' ever-changing needs
- Professionally provided both clients and candidates with a customer service experience reflective of Robert Half’s status as a premium provider in the staffing market