Software Business Analyst Resume Samples

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Software Business Analysts prepare software requirements and specifications documents after observing software application domains. Other responsibilities mentioned in a Software Business Analyst resume sample are analyzing business requirements, providing support to end users, updating software systems, making sure business projects are implemented in time, and improving system performance. Based on our collection of resume examples, essential skills include programming, business acumen, creativity, time management and teamwork. Eligible candidates hold at least a Bachelor's Degree in a relevant field like information technology or computer science.

1

Software Business Analyst

[company name], a business unit of Lexmark International, builds enterprise content management (ECM), business process management (BPM), and document output management (DOM) applications that close the information gaps that exist throughout every organization.

  • Maintained client database using SalesForce.com where we compiled details on every fortune 500 - 1000 organizations.
  • Researched thru websites, annual reports and Google searches to determine penetration opportunities of target verticals and industry.
  • Created an organizational chart of key decision makers and with background knowledge set conference calls, web-demos, face to face meetings and proof of concepts.
  • Personally held web demos to educate directors, team managers and key employees.
  • Work with account executives on establishing budget, authority, need and timing.
  • Managed pipeline to reach expected recognition of revenue.
Candidate Info
12
years in
workforce
3
years
at this job
AS
Associate of Science
2

Software Business Analyst

  • Identified business and functional needs during the design and build process to modify proprietary software based on client business needs
  • Aided in the completion of software updates keeping projects on time and under budget
  • Served as the conduit between the end users and software development team by participating in system testing, data validation, collection and documentation of software bug reports
  • Acted as part-time onsite liaison between customer’s project manager, end-users and software developers
Candidate Info
10
years in
workforce
4
months
at this job
BA
Business Administration
3

Software Business Analyst

  • Formed and maintained business requirements and functional specification documentation.
  • Analyzed and modeled databases using SQL, MS Access, and Visio.
  • Developed Java, JQuery, and HTML5 web applications.
Candidate Info
11
years in
workforce
3
years
at this job
BS
Business Administration
4

Software Business Analyst

Software Business Analyst responsible for implementation of policy administration systems for client.

  • Responsibility to support both U.S. and "offshore" team resources in testing, application, integration, product, regression and user acceptance.
  • Involved in multiple phases in the product life cycle such as analysis, design, and testing.
  • Develop and updated documentation of business system requirements, writing functional specifications resulting in model templates for use with new clients.
  • Provided updated project status reports to team leadership.
  • Updated all test scripts and provided to team leadership.
  • Responsible to deliver project requirements and service levels in a deadline driven environment.
Candidate Info
36
years in
workforce
7
years
at this job
AAS
Data Processing
BS
Education
5

Insurance Software Business Analyst

Insurance Software Business Analyst for [company name] since January 2011 where I work with the ALIP Project Management team to define metrics and performance goals for the platform. Currently manage onshore and offshore resources and translate requirements into test conditions and expected results for product, performance and user acceptance testing. Additionally, I perform QA reviews on artifacts prior to client delivery.

  • Test Lead for Production Support and Development January 2013 to present
  • Successful implementation of ALIP Variable Annuity Platform to Global Fortune 500 Company December 2012
  • Designated Code Delivery Coordinator December 2012
  • Award for Excellence on ALIP Project in April 2012
  • Designated Test Coordinator for onshore and offshore testing resources November 2011
Candidate Info
15
years in
workforce
5
years
at this job
BS
Biology
6

Software Business Analyst/trainer

Conducted regional seminars selling and training of service management software.

  • Performed in-house and online trainings for businesses
  • Constructed "Knowledgebase Articles" when finding new problems with software.
  • Troubleshot software problems which included fixing SQL issues
  • Trusted with entire company financial records for big businesses.
  • Tested new potential company products and trained company employees on the new products
Candidate Info
6
years in
workforce
1
year
at this job
BS
Electronic Engineering Technology
MA
Master
7

Software Business Analyst

Promoted to software business analyst.

  • Worked in web software development projects with variety of team members that included software developers, project managers, and business analyst. Gathered requirements for these projects.
  • Created use cases, flow charts, OO model, UML diagrams, process flows, task analysis, database diagrams, wire frames and screen mock-ups.
  • Analyzed and created client surveys, interview information, user experience feedback and user business needs.
  • Experienced with Scrum and Agile development methodologies.
  • Cooperated with customers, stakeholders, and other team members in order to manage my own projects, created schedules, met expectation, managed risks, and deliver projects on time.
  • Flexible with a variety of software development methodologies, including Agile, National, UML, and (Capability Maturity Model Integration).
  • Experienced using business analyst tools for requirements gathering including Mercury Quality Center, and Compuware's (Business Requirement Module)
  • Coordinated and performed software testing: developed QA test cases, created test scripts, release notes, and verified user requirements.
  • Knowledgeable and experienced with content management tools, HTML and XML.
  • Implemented a wiki collaboration tool to facilitate the transfer of knowledge and management of standards for business analysts, project managers, technical writers and software developers.
Candidate Info
11
years in
workforce
2
years
at this job
BA
Information Technology
8

Senior Software Business Analyst

Assist with the implementation of Elite 3E and version upgrades.

  • Ensured consistent set ups of master files across various databases.
  • Data validation and testing of enhancements and bug fixes.
  • Standardized ad-hoc metric report layouts.
  • Assisted with year-end audit requests and associate compensation calculations.
  • Daily interaction with CFO during year end to provide updated financial data.
  • Strong experience writing SQL queries and pulling data from relational databases.
  • Responsible for monthly management reports.
Candidate Info
18
years in
workforce
2
years
at this job
BA
Management And Business
9

Hardware/software Business Analyst

Provided remote technical support to clients worldwide.

  • Proficiently utilized RightNow CRM documentation tool and Visual Knowledge Base Database for troubleshooting
  • Diagnosed email error codes
  • Proficient with MOSDAL network diagnostic tool analysis
  • Proficiently utilized Product Studio database for product design modification requests
  • Trained new employees with researching, troubleshooting and documentation skills.
  • Managed cases generated from unsatisfactory surveys.
  • Resolved these cases involving Exchange Online, SharePoint Online, LiveMeeting Online, and Office Communicator Online technologies.
  • Completed many professional development courses.
  • Proficient with PowerShell 2.0 cmdlets
  • Experience with Exchange 2007 and 2010
Candidate Info
11
years in
workforce
2
years
at this job
C
Information Security
BS
Computer Information Systems
MS
Management Information Systems
10

Software Business Analyst

Eliciting requirements and business needs

  • Lead business planning and product alignment
  • Enhance processes to improve output, to gain effectiveness and/or to reduce cost
  • Aid in the management and creation of tools to improve awareness and accountability of software defects/issues
  • Create framework and dashboard layouts to meet/exceed industry standards for visual display of data/analysis
  • Assist in the ETL process (Extract, Transform and Load)
  • Complete advanced analytics tasks using SQL and/or Excel
Candidate Info
11
years in
workforce
11
months
at this job
BS
Accounting

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