Shop Manager Resume Samples - Page 2

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Shop Managers work in retail establishments and are in charge of supervising the staff and maximizing sales performance. Common duties listed on most Shop Manager resumes are recruiting new employees, attaining sales targets, providing customer service, solving complaints, ensuring the premises are clean and safe, and handling stocks. Based on our collection of resume samples, essential qualifications for this role are commercial awareness, leadership, communication skills, multitasking and the ability to work under pressure. Formal education is not mandatory, and a high school diploma is sufficient for this role.

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11

Assistant Pro & Golf Shop Manager

  • Maintained profit margin of 29% or higher on soft and hard good sales
  • Organized and conducted over 200 tournaments per season for member and outside events
  • Provided instruction for Junior Golf Clinic as well as private and group lessons
  • Supervised a staff of 12 for golf shop and outside service
  • Increased level of customer satisfaction with a high rate of return play
  • Achieved an average of 150 - 200 rounds per day throughout 7-month season
  • Increased dollar-per-round average each season as Golf Shop Manager
Candidate Info
19
years in
workforce
10
years
at this job
AA
Golf Management
12

Shop Manager

Responsible for all shop operations including sales, installs and customer service.

  • Consistently completed installs of auto accessories within the timeframe committed to the customer.
  • Also responsible for inventory control for the sales floor and install bay.
  • Performed quality checks and trouble shoot installs including warranty work.
  • Supervised and trained installers.
  • Maintained a safe environment for all customers and employees.
  • Worked with car dealership and vendors to identify and prioritize workload and installs.
Candidate Info
5
years in
workforce
2
years
at this job
13

Shop Manager

Oversee all office duties as well as all shop foreman duties.

  • Write estimates for DRPs and walk in work.
  • Ordered parts, Assigned techs, Inspected vehicle throughout repair process, Account payables, Account receivables and payroll, reconciled bank deposits in QuickBooks.
  • Final inspected vehicle, Invoices Repair orders and delivered vehicles to customers.
  • Oversee day to day daily operations of business. Perform month close-out and schedule work for up to 8 technicians.
Candidate Info
10
years in
workforce
2
years
at this job
14

Shop Manager

Designed all products, and provided shop drawings. (Autocad) This included customer contact, taking field measurements, and creative input.

  • Implemented construction of products, including coordination with outside machining or supply vendors, and design of specialized tooling.
  • Managed and coordinated the efforts of employees in the pursuit of same.
  • Maintained and calibrated equipment.
Candidate Info
8
years in
workforce
7
months
at this job
15

Detail & Mechanic Shop Manager

Managed a combined staff of 40 employees;

  • Completed a complete re-train of all Detail Shop employees;
  • Average weekly volume in the Detail Shop was 400 units;
  • Improved Detail Shop profit margin from 6% to 40%;
  • Tasked with increasing Mechanic Shop revenue;
  • Increased gross sales from $2,000 per month to over $8,000 per month;
  • Responsible for managing the PSI process.
Candidate Info
12
years in
workforce
2
years
at this job
Management Training Program
16

Shop Manager

Exceeded monthly bonus plan 4 out of the last 6 months - made up for deficit on the Season,
surpassing by 20%.

  • Created clienteling atmosphere with Selling Specialists - In 6 months, clienteling has gone from 1% of sales to 8% of sales.
  • Hold successful, action-oriented monthly meetings with VP Store Manager, as well as monthly
  • Partner with Sales Managers and Corporate Retail Partners to assess and drive the business.
  • Manage and merchandise $1.4M Shop-In-Shop.
Candidate Info
5
years in
workforce
1
year
at this job
AA
Associate of Arts
BA
Journalism And Media Studies
17

Shop Manager

Customer Service, Bicycle Repairs, Snowboard Repairs, Skateboard Repairs, Inventory, Stocking, Orders, Sales, Minor Book Keeping, Running Register.

  • Learned to work well with customers and employee's. Learned to work on products like bicycles, snowboards and skateboards. Learned how to do inventory, orders and stocking. Also learned minor book keeping.
  • Consistently received positive feedback from customers and created repeat business by developing long-term relationships with customers.
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Handled customer complaints, maintaining a positive and professional attitude.
Candidate Info
13
years in
workforce
6
years
at this job
18

Shop Manager

  • Opening Shop Manager for over 60 employees in the day to day operations.
  • Led the shop to be profitable within the first year, and maintained excellent staff and client retention.
  • Assisted in the onboarding of management candidates.
  • Successfully implemented and executed shop protocol to run the business efficiently and successfully in a team oriented atmosphere.
  • Duties included providing excellent customer service, overseeing staffing needs, payroll, training of new staff, developing current staff for professional growth, scheduling, ordering for shop needs, managing the appointment books and labor, ensuring compliance with company standards, and overall maintenance of the shop.
  • Performed various Human Resource functions at the shop level. Duties included performance management by executing progressive discipline, employee relations, providing weekly staff communications, and ensuring successful and lawful on boarding and exiting of staff.
Candidate Info
11
years in
workforce
1
year
at this job
BA
Theater
19

Shop Manager/licensed Barber

Increased new business by 60% through Facebook, Instagram and Social Media Outlets

  • Arranged the booking and scheduling of appointments and walk-ins
  • Managed Employee Relation issues through face-to-face meetings, interviewing potential employees, and evaluating quality and performance
  • Inspected work stations daily to ensure safety and control
  • Participate in continual education to stay abreast of industry trends and developments
  • Requisition necessary supplies, equipment or services
  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service
Candidate Info
5
years in
workforce
9
months
at this job
BA
Marketing
MA
Human Resource Development
20

Shop Manager

Manage Machine and Welding Shop

  • Supervised and trained Employees
  • Incorporated safety procedures which decreased accidents of employees.
  • Prepared estimates and secured service orders for customers
  • Explained and supervised on board repairs from but not limited to stainless railings,
Candidate Info
10
years in
workforce
1
year
at this job
Communications

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