Service Engineer Resume Samples - Page 2

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Service Engineers are responsible for carrying out repairs and installations either in service centers or on site. A regular resume sample for Service Engineer highlights duties like installing equipment, diagnosing product defects and malfunctions, collaborating with repair technicians, writing reports, and answering to customer inquiries. Successful resume examples mention the following qualifications: technical skills, troubleshooting abilities, customer service orientation, and the ability to work under minimal supervision. Eligible candidates hold a Bachelor's Degree in a relevant engineering field.

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11

Field Service Engineer

Installed, tested, serviced and maintained complex medical devices and equipment.

  • Provided excellent equipment repair and customer support services to clients.
  • Scheduled inspection and testing and resolved medical equipment issues.
  • Monitored functions of clinical machines and optimized their efficiency.
  • Received positive feedback from clients on maintenance and repair.
Candidate Info
1
year in
workforce
1
year
at this job
BA
Electronic Engineering
12

Senior Electrical Field Service Engineer Technician

Read blueprints, wiring diagrams, schematic drawings, or engineering instructions for assembling electronics units, applying knowledge of electronic theory and components.

  • Identified and resolved equipment malfunctions, working with manufacturers or field representatives as necessary to procure replacement parts.
  • Tested electronics units, using standard test equipment, and analyzed results to evaluate performance and determine need for adjustment.
  • Adjusted or replaced defective or improperly functioning circuitry or electronics components, using hand tools.
  • Assembled, tested, or maintained circuitry or electronic components, according to engineering instructions, technical manuals, or knowledge of electronics, using hand or power tools.
Candidate Info
19
years in
workforce
19
years
at this job
BA
Information Technology, Software Engineering
MA
Information Systems
13

Field Service Engineer

Responsible for installation, repair, preventive maintenance and training for entire FDA regulated [company name] (Nicolet, Viasys) Windows based medical products line. (EMG, EEG, EKG, Vascular and Sleep systems), as well as coordination of daily work schedule, coordinated all aspects of service calls with customers, travel, support, sales, and shipping, and a quarterly inventory maintenance.

  • Connected all components to customer network as required per connection specifications (AD, DHCP, DICOM, HL7, P2P and Wireless connections).
  • Actively participated in numerous small and large scale installs at Hospitals, Sleep labs and Doctor's offices as a part of a team and independently.
  • Performed over 600+ onsite service calls throughout the United States, routinely on very tight timelines.
  • Completed 2 years of extensive training on Hardware/Software [company name] product line involving server storage, wireless and audio/video components as well as multiple legacy systems.
  • Tracked all work related activities (service calls, travel, food, inventory and customer warranties) using Clientele ticketing system.
  • Maintained all records relating to credit cards, travel expenditures and maintenance on corporate vehicle.
Candidate Info
13
years in
workforce
2
years
at this job
14

Service Engineer

Serve as Team Lead for a technical team of 11 SEs providing guidance on order processes, escalation support and workload distribution.

  • Mentor and train new SEs on systems, customer interaction and order process flows.
  • Provide pre-sales technical support for complex managed services solutions.
  • Provide Sales Support to the Direct Sales teams, Account Development teams and the Agent Sales Channel.
  • Provide and coordinate technical support related to sales opportunities. Validate configuration options and create a detailed Scope of Work for each complex configuration to be presented to Service Delivery for provisioning and implementation of a customer order.
  • Provide customer consultation on sales opportunities, validation of all sales orders, ongoing enhancement of service and product descriptions, and interfacing with operations and engineer teams to keep up-to-date on all new service capabilities.
  • Develop relationships via daily interaction with other sales personnel, Engineering, Account Management, and support services at all levels.
Candidate Info
19
years in
workforce
6
years
at this job
15

Senior Field Service Engineer

Responsible for new system installations, service and training for company's product line of Phacoemulsification Systems.

  • Managed accounts without supervision.
  • Mentored junior field engineers.
  • Analyzed system performance and completed surgical evaluations, calibrations of latest evolution of Phacoemulsification Systems.
  • Provided on-site surgery observation and support to cataract and transplant surgeons, optimizing surgical procedures and improving patient outcomes.
  • Provided hardware and software upgrades.
  • Provided training to surgeons and OR staff in proper equipment use.
Candidate Info
12
years in
workforce
4
years
at this job
Electronics Technology
16

Field Service Engineer

Installed, repaired, and maintained GE uninterrupted power supply systems (UPS) (1-500KVA) of types: Sitepro and Lanpro.

  • Performed preventive maintenance on generators and A/C units.
  • Installed switch boxes, terminal panels and all related equipment, cables and batteries.
  • Repaired and maintained invertors, rectifiers, laser printers and monitors.
Candidate Info
22
years in
workforce
12
years
at this job
Electrical Engineering / Electronic & Communication

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