Sales Operations Manager Resume Samples - Page 2

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Sales Operations Managers are in charge of training and directing sales staff and maximizing company profits. A typical sample resume for Sales Operations Managers also mentions recruiting sales staff, handling customer complaints, writing reports for senior managers, and making sure sales targets are attained. Those seeking to fulfill this type of role should demonstrate sales skills, managerial experience, leadership, teamwork, and supervisory skills. A Bachelor's Degree in a relevant field is often seen in Sales Operations Managers resumes.

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11

Sales Operations Manager

Managed and streamlined the Customer Service Department and was a primary contact with Medical OEM Engineering and Purchasing Managers at the plant level to execute their requirements. Personally streamlined the quoting process for the entire Division to consistently issue a less than 2 two-day average turnaround on a very high volume of quotes (often over 200 per month). Supervised the coordinated internal effort to ensure that customers were provided with proactive and professional customer service support at the direct OEM level. Supported the Outside Sales Team as the Primary plant contact.

  • Evaluated and reviewed part specifications to generate pricing quotes, strategies and customer solutions.
  • Excelled at providing direct customer support at the OEM level for execution of their purchase orders, quotes and requests for technical information and direction.
  • Established daily sales and operational metrics to present to Upper Management.
  • Developed strategic pricing strategies, models and purchase agreements to enhance margin growth and customer retention.
Candidate Info
28
years in
workforce
5
years
at this job
BS
Plastics Engineering
12

Sales Operations Manager

  • Implemented Historical Tracking in Salesforce.com to identify changed Opportunity Amounts, Stages, Forecast Rating and Estimated Close Dates.
  • Created new comprehensive SFDC reports that provide management forward-looking insights into Sales Activities scheduled against existing Opportunities in the Sales Pipeline.
  • Performed analysis and resulting recommendation white paper to realign Sales Territories using existing, whitespace and new business revenue specific to four unique Verticals across six geographic areas in North America due to a 3x increase in planned salespeople.
  • Standardized quote-modification processes for Legal & Finance minimizing invoicing errors during reviews.
  • Managed monthly and quarterly bonuses for the Sales Division.
Candidate Info
16
years in
workforce
4
months
at this job
BS
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