Sales Operation Manager Resume Samples

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Sales Operation Managers coordinate sales teams and help increasing company revenue. Essential duties seen on a Sales Operation Manager resume example are overseeing sales processes, analyzing markets, identifying business opportunities, implementing sales strategies, and reporting to senior management. Those interested in a Sales Operation Manager position should be able to showcase in their resumes sales expertise, leadership, strong communication and interpersonal skills, negotiation, results orientation, customer focus, and computer literacy. Suitable candidates hold a degree in sales operations management or a similar field.

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1

Sales Operation Manager

Prolifically engages, inspires and directs professional PepsiCo sales team of 8, servicing over 500 retail outlets, boosting sales volume by 7.4% ($2.35M) and marginal contribution by 5% ($7.5M) in 2012.

  • Simultaneously and expertly managed 8 PepsiCo department managers and over 100 delivery drivers and merchandisers.
  • Revised and administered $16.5M sales and delivery budget.
  • Partnered with internal PepsiCo management team in negotiation, approval and implementation of new cashless vending installation on 1000 machines, driving net revenue increase in excess of $33K.
  • Received 75% overall positive management favorability benchmark on Organization Health Survey; an 8% increase to 2010 results.
  • Analyzed and evaluated the effectiveness of current staffing, deliveries and sales methods and actualized strategies that reduced costs by 6%.
Candidate Info
8
years in
workforce
2
years
at this job
BS
Marketing And Advertising
2

Sales Operation Manager

Training sales clerks, manage financial sales operations and reports, procurement, receiving and storage, vendor acquisition, sales program analysis, staff evaluations, marketing strategy, customer service

  • Transformed a small business operation by removing and adding new merchandise which jumped sales of $23,000 a year to over $64,000 the first year and exceeded $100,000 of sales each year after.
  • Acquired new vendors in first year utilizing online research and networking to purchase quality and appealing merchandise increasing profits from 40% to 80%.
  • Created a stellar marketing campaign to a small business by training 50 employees on key selling skills which increased customer purchases by more than 50%.
  • Managed an online sales program by informing distance customers of available merchandise which increased word of mouth marketing nationwide.
Candidate Info
18
years in
workforce
3
years
at this job
HS
High School Diploma
BS
Management And Administration
Retail Operations
3

Sales Operation Manager

Supervised operations activities including sales, supply chain management, procurement and inventory control. Monitored company overall productivity

  • Managed and projected product life cycle based on sales history, demand forecast, market trend in a timely manner.
  • Worked in cross-functional teams in developing, managing, and implementing sourcing strategies, timelines and develop cost effective product lines.
  • Communicated market trend and introduced new product lines with sales reps.
  • Coordinated between customers, sales and production to forecast and meet customer demands, resulting in increased sales revenue of 80% from 2009 to 2010 and 110% in 2011.
  • Managed inventory level through consolidating customer shipment timeline and supplier delivery schedule to achieve efficiency.
  • Led meetings among sales, product development, operations and finance departments in planning and forecasting.
Candidate Info
17
years in
workforce
2
years
at this job
BS
Business Administration, Marketing
MA
Marketing And Strategy
4

Sales Operation Manager

Key link between Field Sales Team, Field Operations, Corporate, Finance and IT with focus on analyzing pipeline, sales processes, compensation, reporting and other critical sales functions. Provided structure to the Sales Operations function.

  • Totally revamped metric driven reporting system
  • Managed and maintained consistent and accurate reporting methods
  • Analyzed current expense reporting system, identified areas for improvement, created new approval process and documents that resulted in expedited payments and improved morale not only for Sales but the entire company
  • Drove the process to create formal compensation plans, created simplified statements and implemented 2 different versions of the comp plan that saved the company ~$250M annually
  • Managed data in the commission system to react to numerous organizational changes so there would be no impact to timely payment
Candidate Info
33
years in
workforce
3
years
at this job
BA
Bachelor of Arts
MA
Master of Arts
5

Sales Operation Manager

Served as company administrator for Salesforce.com while providing tradeshow coordination, from research to logistics, leads and budget management. Led generation strategy and project deployment for email, event, webinar and calling campaigns. Coordinated entire life cycle of B-to-B lead process, from prospect file creation to campaign strategy, creative deployment and reporting.

  • Created and updated new sales collateral and presentations.
  • Conducted competitive research on companies and products.
  • Facilitated team reporting for delivery to U.S. board.
  • Facilitated onboarding and sales process for growing sales team from four to 16 during tenure.
  • Sourced new RFP opportunities in utility space while handling project management RFP process and craft company response via InDesign. Historical 80% win rate, including AARP.
  • Project managed and organized 50 tradeshows, and hosted four concurrent prospect conferences, while adhering to project deadlines, budgets, and goals on a per show basis and annually.
  • Review full-scale project plans and associated sales and marketing communications, organized content management and revision control, and conducted team meetings. Maintained department schedules and liaised with project stakeholders.
Candidate Info
19
years in
workforce
4
years
at this job
6

Sales Operation Manager

  • Responsible for monitoring operations and mentoring a team of 4 account executives on their sales activities and pipeline.
  • Create and maintain bi-weekly sales and revenue report and presented to CEO.
  • Exceeded sales targets by implementing proactive chat and increased inbound traffic by 30% in 2 months.
  • Reduced 20% of account executive time spent by automating email campaigns using Pardot.
  • Partnered with sales and marketing team to develop, streamline and launch new processes.
Candidate Info
10
years in
workforce
1
year
at this job
BS
Economics
7

Outside Sales Operation Manager

Successfully managed a crew of up to 18 outside sales representatives, scheduled work hours, resolved conflicts, and performed weekly payroll

  • Reviewed complaints concerning billing and service rendered, referring complaints of service failures to designated departments for investigation.
  • Set personal goals for each staff member each week that met or exceeded our expected goals, achieving significant improvements in their productivity.
  • Studied medical terminology and patient care skills.
  • Participated in clinical assignments in CAN and Pediatric fields at Paradise Valley Hospital.
  • Administered Betaseron injections for patient diagnosed with Multiple Sclerosis.
Candidate Info
10
months in
workforce
10
months
at this job
Nursing Assistant Training Program
Nursing Program
8

International Business Customer Relations/sales Operation Manager

Managed international distribution of Biscuit, Bakery and Frozen products to Europe and Far East, China, Korea and US military. Supported marketing and sales planning with P&L management for global expansion of crackers, cookies and bakery categories in more than 60 countries in Asia, Europe and LAR.

  • Managed and processed all sales orders including EDI transactions for Overseas Military (Europe & Pacific Rim)
  • Managed all overseas container discrepancies through approved deductions or credit memo's through credit team.
  • Increased repeat customers by communicating with marketing to define go-to-market strategy, driving understanding of product positioning, key benefits and target customer.
  • Trained and mentored all new liaisons within new countries / regions and provided leadership at sales meetings, ensuring experience and knowledge was maintained and distributed throughout the organization.
  • Served as internal and external contact for product offering, working with sales channel and key distributors, driving business growth, customer satisfaction and retention.
  • Coordinated and executed all materials such as Health Certificates, NAFTA and Commercial Invoices for international customer base, resulting in significant savings in fines.
  • Managed all commercialization and non-commercialization for new products, ensuring cost of goods and operating expenses were kept level and not affected by commodity inflation.
Candidate Info
11
years in
workforce
9
years
at this job
BA
Theatre & Communications
MA
Master of Arts
9

Supply Chain / Sales Operation Manager

  • Expertly managed day-to-day overall operations including procurement, demand planning, order fulfillment, inventory (over 1000SKU), and logistics to minimize costs and deliver products on time.
  • Handled vessel/air/express scheduling and documentation flow for all inbound/outbound shipments and tightly managed shipping schedule in collaboration with freight companies to save costs.
  • Oversaw the inventory levels without shortage and excess in collaboration with sales/factory and successfully reduced 50% aged inventories in a first year (On-line marketing and promotion).
  • Effectively managed 40 customer’s accounts and reduced bad A/R ($320K) for two years.
  • Strategically analyzed COG & Sales revenue by products by customers and increased 5% margin.
  • Optimized/integrated operation data of sales strategy, purchasing, finance, inventory with excellent MS office skills and saved managing time for general manager.
  • Participated in business planning with data supporting.
Candidate Info
17
years in
workforce
2
years
at this job
Computer
International Trade
Business Administration
10

Channel Sales Operation Manager

  • Executed distribution policies for channel partners, including annual business plans, territory assignments, rights to distribute Wireless Metro products, and margins for products and services that partners sold.
  • Led all executed contracts between Wireless Metro and channel partners, cultivated strong relationships with the direct sales teams, and handled any type of issue escalations that occurred.
  • Implemented and evaluated sales training programs that ensured goal attainment, verifying that all channel partners were equipped with the appropriate products and sales trainings.
  • Recruited 15 new partners in the first two months, achieving 130% in revenue increase from new and established partner relationships during the first three months of employment.
  • Added a 14% increase in bottom line revenue through the development of a targeted marketing plan.
  • Profiled, identified, qualified, and signed partners, establishing a new ecosystem of national channel partners.
Candidate Info
9
years in
workforce
2
years
at this job
BA
Organizational Psychology

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