Sales Advisor
Led the Columbus Region in total sales for the months of November 2013, December 2013, and February 2014
- Used interpersonal skills while assisting each customer
- Assessed their financial needs to set them up for a successful loan
- Determined their optimal cars and payment plans
- Learned about the different aspects and operations of underwriting loans
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Sales Advisor
Communicated clearly and positively with co-workers and management.
- Carefully maintained sanitation, health and safety standards in all work areas.
- Worked as a team member to provide the highest level of service to customers. Informed customers about sales and promotions in a friendly and engaging manner.
- Recommended and helped customers select merchandise based on their needs.
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Sales Advisor
Answered customers' questions and addressed problems and complaints in person and via phone.
- Helped customers select products that best fit their personal needs.
- Educated customers on product and service offerings.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Built and maintained effective relationships with peers and upper management.
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Sales Advisor
Increased resident occupancy to 95% from 80% through sales campaigns, outreach programs, professional relationships, internal incentives
- Developed philanthropic partnerships with organizations such as Alzheimer's Association to mutually benefit the community, residents, and Harvard Square
- Coordinate classes with the Alzheimer's Association to educate residents and family members
- Responsible for client tours, initial financial and physical assessment; with an overall goal of ensuring potential residents and their families' needs were met
- Detailed notes into YGL and CRM regarding all communication with prospective residents
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Sales Advisor
My time consists of contacting qualified leads/customers about their options for purchasing a vehicle. The other half includes interacting with customers in person, making them feel comfortable, while; also working out financing options and warranty details on purchasing a vehicle.
- Ranked 22nd in the Company in 2011 annual sales in my first year with the company.
- Successfully trained a sales staff of 9 on company’s sales process and policies in Dec 2012 for a new store opening in Myrtle beach South Carolina.
- Constantly multitasking several duties while setting and verifying appointments with solid leads to assist consumers through the sales process.
- Maintaining a Book of Business of clientele to ensure total satisfaction.
- Constantly assist in decreasing bottom line management for the dealership as well as our corporate office by finding areas of opportunity to save money.
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Sales Advisor
Exceeded regional annual sales target by 18%
- Supported the sales team in writing proposals and closing contracts
- Closed and average of 82% sales calls each quarter
- Trained all incoming sales team members
- Contacted customers by phone and email in response to inquires
- Promptly resolved all customer request, questions and complaints
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Built relationships with customers and the community to establish long-term business growth.
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Sales Advisor
Greeted and assisted customers in selecting the right vehicle within the customers' budget on an income analysis.
- Negotiated price variations, warranties, incentives, interest rates, and financing or leasing programs to customers.
- Initiated goals to contact customers through a vision software database to make calls, email, and set appointments on a routinely basis.
- Prepared test drives, vehicle history reports, down payments, payment options, and trade-in options for the most suitable vehicle for customers.
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Sales Advisor
Updated management daily; records of sales and orders, tracked progress of existing orders by contacting or liaising with suppliers and customers.
- Advised customers regarding payment options; loans and leasing banking terms
- Analyzed customer needs and requirements to determine credit qualifications
- Performed sales performance analysis for maximum target achievement on a regular basis
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Sales Advisor
Properly explain and sell ancillary products in addition to multiple automobiles on a regular basis
- Built a rapport with customers on phone encouraging a visit, promoted future referral business in person
- Assist management and fellow sales advisors monthly goals promoting teamwork and bonus incentives
- Provided customers options in choosing between interest based financing vs. no-interest leases
- Promoted customer involvement in 60 day rate advantage program showcasing benefit of higher equity
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Sales Advisor
Held position as Sales Advisor in an award winning, high volume dealership
- Well versed in customer relations, needs assessments, professional presentations, and negotiations
- Very strong emphasis on total client satisfaction, with a customer satisfaction rating of over 98% in 2013 nationwide
- Achievements in Motoring winner in 2013, top 1% of all MINI sales advisors in USA
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