Retail Store Supervisor Resume Samples

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Retail Store Supervisors are in charge for overseeing daily operations in a store. Common duties listed on a Retail Store Supervisor resume example are finding solutions to maximize profits, setting sales targets, ensuring high-quality customer service, scheduling shifts, working on store displays, and adhering to safety standards. Based on our collection of resumes for this position, the most sought-after skills for Retail Store Supervisor are leadership, organizational skills, strong communication and interpersonal abilities, sales management expertise, customer focus, and computer competences. Formal education is not compulsory for this job.

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1

Retail Store Supervisor

Established performance goals and standards for store and personnel. Created strategies for marketing within store. Increased sales and improved customer loyalty by outlining economic advantages to staff. Maintained inventory integrity and effectively merchandised store in compliance with company guidelines. Interviewed and hired store personnel. Supervised a team of up to eight employees. Implemented and administered human resource policies and procedures.

  • Achieved 115% of annual sales objectives resulting in being recognized as a member of the Platinum Sales Club and was awarded a trip to Paris.
  • Assisted employees with creating and implementing monthly action plans to increase sales and customer loyalty.
  • Coached and mentored staff to assume additional responsibilities resulting in promotions.
  • Achieved store inventory shrink objective of less than 2%.
  • Designed and created a spreadsheet to track sales staff and store productivity.
Candidate Info
6
years in
workforce
4
years
at this job
AS
Associate of Science
2

Retail Store Supervisor

Managed and directed 12 employees on the daily operations of a $1 mil + hardware store at the sales floor level.

  • Supervised and mentored staff in customer service, cash management, inventory management, ordering and receiving, merchandising, scheduling, and security.
  • Increased stores profitability by re-merchandising inventory with attractive displays.
  • Developed and maintained customer base by creating a welcomed atmosphere.
  • Improved operations through effectively supervising daily staff assignments.
  • Implemented a training of staff through product knowledge seminars, and NRHA Customer Service Program.
Candidate Info
3
years in
workforce
3
years
at this job
BS
Finance
3

Retail Store Supervisor

Greeted and offered great friendly customer service, made recommendation and advised customers on the products and sales, opened and closed the store as well as stocking and cleaning.

  • Trained and supervised new employees, opened/closed cash register on daily basis, completed all necessary paperwork at night for closing.
  • Met sales objectives; received and processed shipments and organized the store floor according to plan.
  • Multi-tasked as a sales representative and a cashier, handled all payment methods from cash, checks, travelers checks, credit and debit cards, as well as gift certificates.
Candidate Info
1
year in
workforce
1
year
at this job
4

Retail Store Supervisor/marketing

Managed time scheduling, training of new employees, returns and exchanges. Maintained up to date knowledge of store policies along with preventing loss susing awareness and detail

  • Achieved high sales goals with value focused customer service
  • Developed and created an effective filing system to accelerate paperwork processing
  • Stocked and rotated inventory, prepared payroll including cash drawers and checking equipment for proper functioning
Candidate Info
20
years in
workforce
7
years
at this job
Marketing
5

Retail Store Supervisor

Responsible for daily operations of retail store, Quality control, ordered inventory

  • Managed up to 9 employees adhering to company protocol.
  • Directed proper exchange of safe funds and deposits and expedited cash transfers to registers and employees.
  • Assisted customers select specified merchandise for purchase, resolved customer complaints and provided refunds, exchanges and adjustments and processed credit and gift card charges.
Candidate Info
6
years in
workforce
5
years
at this job
AS
Associate of Science
6

Retail Store Supervisor II

Provided effective leadership to store associates in the areas of visual merchandising, sales, cashiering, customer service, store maintenance, and loss prevention in support of day-to-day operations.

  • Assisted store management in the opening, day-to-day operations, and closing the store as well as employee training, marketing, loss prevention, and team leadership.
  • Specialized in the promotion and sale of a full line of state-of-the-art wireless and wireline communications services, products, and accessories through the application of persuasive communication skills.
  • Generated new business through effective use of innovative sales and marketing strategies, competitive business knowledge, dynamic presentation skills, and through client referrals and client prospecting.
  • Developed creative "eye-catching" window and floor merchandise displays resulting in increased product shop-ability.
  • Responsible for conceptualizing, developing and facilitating the implementation of projects and special sales and marketing events (holiday, seasonal, contests, etc.) related to commitment of corporate communications.
  • Coordinated and communicated extensively and effectively with senior leadership.
  • Worked successfully with representatives from various communities, organizations and neighborhoods with respect to the diverse populations and cultures the Company serves and seeks to serve.
  • Planned, researched, and coordinated the store's quarterly event schedule.
Candidate Info
2
years in
workforce
2
years
at this job
Undeclared
Business Marketing
7

Retail Store Supervisor

  • Supervised the activities of the children's department and managed and trained departmental staff
  • Created staff schedules, monitored labor costs, calculated timecards, and processed employee payroll
  • Screened, interviewed, and hired qualified employment candidates and conducted staff evaluations
  • Facilitated training programs and completed weekly/monthly training reports
  • Identified customer needs by assessing goals and making recommendations in an effort to sell products
  • Monitored inventory to recommended stock levels to maximize profit and minimize loss
Candidate Info
9
years in
workforce
2
years
at this job
BS
Management And Administration
8

Retail Store Supervisor

Supervisor for a leading consumer electronics retailer that helped ensure the very best service experience to our customers. Developed several relationships with employees by creating and maintaining a cooperative team based work environment. Recognized by corporate for Monster Product bundle I created.

  • Trained 40 sales agents and created a team that broke company records for TV attachments.
  • Responsible for selling while managing employees
  • Acted as a liaison between the different departments in the store including Technology, Home Entertainment, Car Audio, Gaming, and Operations.
  • Created a program for [company name] to sell more Monster Products. Was able to create a bundle, which increased our average basket attachment for $100 a sale to $400 a sale. The program was established throughout [company name] and our store became number 1 every month. This increased our profit margin on every TV by $400/sale.
  • Had daily one-on-one meetings with associates to make sure goals and tasks were met.
Candidate Info
2
years in
workforce
2
years
at this job
MA
Master of Arts
9

Retail Store Supervisor/national Account Executive

Innovative in creating one of the three first stores in wireless telecommunications with Sprint

  • Responsibilities included managing and developing fourteen associates to have high results
  • Leadership skills demonstrated were developing, educating, and training employees, creating schedules, counseling employees
  • Conducted interviews, hired employees, documented employee actions and maintained personnel files.
  • Marketing new products and implementing a plan for high revenue results
  • Close communication with store manager and supported in all aspects of the retail store environment.
  • Traveled to third party sites weekly to verify product promotions were being handled properly. Supervised customer complaints and provided customer service on a daily basis.
  • Marketed telecommunications products and services to obtained quotas.
  • As an account executive, responsibilities included seeking corporate accounts, scheduling & conducting business tradeshows, creating and distributing promotional materials.
Candidate Info
4
years in
workforce
4
years
at this job
BBA
Specialty
MA
Adult Education & Training
10

Retail Store Supervisor

  • Ranked top Supervisor in Texas for 2014 and 2015
  • #1 ranked Supervisor for Intelligent Home Sales in Texas
  • Responsible for staffing, sales, labor budgets and store operations for multiple locations
  • Leader in all key metrics, including best year over year growth in Video, Internet, Intelligent Home and overall Monthly Recurring Revenue
  • Improved customer retention by 32% in 2015
  • Manage all aspects of employee performance including recruiting, interviewing, hiring, scheduling
Candidate Info
18
years in
workforce
2
years
at this job

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