Retail Sales Executive Resume Samples

Retail Sales Executive

Ranked 1st in 2007 with 172 retail units sold; and 2nd in gross revenue at $539,000.

• Increased sales by 23% in 2008, and finished 1st overall with 211 total units.
• Achieved yearly revenue increase in 2008 by 6% at $571,000.
• Prospected and followed up with clients to reach monthly sales goals.

Retail Sales Executive; Product Marketing / Market Penetration

As a Sales Executive I had an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell products along with additional finance options.

• Take Customers through the 5 step Sales process, and guide them in the right direction when investing in the right type of product for the future.
• Demonstrates a high level of knowledge of products, services and procedures in assigned area and nearby departments.
• Acquired all financial data from client. Also performed credit analysis with consumer to find the right type of financing for the bank, and consumer.

Retail Sales Executive

Represented [company name] to local retailers.

• Established a reputation for repairing damaged customer relationships.
• Fostered internal and external customer service through integration of production knowledge, adherence to deadlines, and personal attention to detail.
• Designed, edited, and proofread all special sections, i.e. bridal planner, automotive news section, Christmas planner, etc.
• Created speculative layouts that increased ad sales.
• Excelled in a deadline-oriented environment.

Retail Sales Executive

Drove sales of telecommunication services such as mobile phone contracts, broadband, fixed line and TV products

• Reached and exceeded individual sales targets every month on each KPI by over 150% e.g. sold 22 fixed line products when the target for that KPI was 12
• Kept up to date with all newly released products & devices while learning to simplify complex technical information for clients
• Dealt with difficult customer complaints by clarifying the complaint, determining the cause of the problem & selected and explained the best solution to the problem
• Worked as part of a team in an extremely fast paced environment contributing to an overall store target

Retail Sales Executive

Maintained current and new client relationships across the Retail vertical by creating strategic plans and partnering with clients to create strategic growth and customer focused marketing plans and initiatives to build their customer databases and marketing management capabilities for better customer retention and return on investment.

• Lead a team that consisted of retail sales representatives, technical representatives, legal representatives and customer representatives.
• Successfully established and managed new customer relationships through regular conference calls, face-to-face meetings, and electronic correspondence.
• Developed and explained business cases as well as white papers for customers, internal informational sessions and mentored sales trainee program.
• Lead and actively participated in recruitment and interview processes for new sales executives across the United States.
• Client list included: Wal-Mart/Sam's Club, Eye Care Centers of America, MindWare, Jockey International, HEB, and Macy's
• Collaborated with Acxiom's Legal team to verify product compliance and privacy restrictions were in place and up to date with current laws and regulations.

Retail Sales Executive

Small Business SME - worked with team to deliver product knowledge, support and assist with getting them Small Business Certified; pulling daily reports to ensure team on track to hit 100%

• Account analysis and knowledge of all current pricing promotions to find ways to grow the business by offering new products and services
• Core support for different billing systems and other main programs to help peers ensure a good customer experience and accountability
• Ability to multi task between peers, customers and projects given to me and meet all deadlines
• Year end review 2012: hit 120%+ of goal on all 6 metrics (upgrades, new activations, accessories, features, customer feedback score, wired opps)
• Maintained fluency on multiple operating systems that are constantly being updated

Retail Sales Executive

Maintained a computerised customer and prospect database.

• Planned and carried out marketing activities to agreed budgets, sales volumes, values, product mix and timescales.
• Reached forecasted target each month, as well as doubled my target in November 2011 by generating R240, 000 when my target was set at R119,000.
• Developed ideas and created offers for supplements and features.
• Responded to and followed up sales enquiries by post, telephone, and personal visits.
• Maintained and developed existing and new customers through planned individual support.
• Liaised with Editorial department for Advertorial and attended client functions necessary to perform duties and aid business and organisational development.

Retail Sales Executive

• Achieved top 50 Sales Associates nationally.
• Developed sales by face-to-face interactions through walk-ins, mall kiosks, and special events.
• Trained and coached new associates.
• Routinely transformed complaints into sales, often when the customer's visit was to cancel their service.
• Top retention rate of all salespeople in our region.

Retail Sales Executive

Created leads and sales by face-to-face interactions through walk-ins, mall kiosks, and special events.

• Successfully operated in a complex sales matrix.
• Assisted with the coaching and training of new associates.
• Routinely transformed complaints to sales.
• Achieved top sales honors.
• Top retention rate of all salespeople.
• Created weekly employee schedule for multiple locations.
• Conducted daily point-of-sale batches and balancing of all cash drawers.

Inside and Outside Retail Sales Executive

Part of a 9 person sales team, noted as Sr. Salesperson

• Initiate cold calls and follow-up visits to retail outlets throughout the Stuarts Draft, Harrisonburg, Staunton and Waynesboro area
• Assisted advertisers with budgets, ad layouts, advertising campaigns
• Organized detailed record keeping
• Successfully increased advertising over a 4-year period through out the Harrisonburg area
• Participated on Strategic Planning committee, and Safety Committee