Retail Manager Resume Samples

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Retail Managers are responsible for the daily running of a store. Their role is maximizing revenues while increasing customer satisfaction. Typical duties include training and motivating staff, setting sales targets, maintaining stocks, creating attractive displays, handling customer inquiries, scheduling shifts, and implementing safety regulations. The ideal candidate should highlight in his or her resume sales orientation, leadership, managerial skills, organization, and teamwork. Most Retail Manager sample resumes mention a Bachelor's Degree in retail management or a similar field.

Looking for cover letter ideas? See our sample Retail Manager Cover Letter.

1

Vice President / Retail Manager

Managed all retail functions in Rochester market. Oversaw overall bank retail strategy, including leadership roles over Private Banking, Secondary Market Mortgage area, and all 4 Rochester Retail branch locations. Hired, coached, and developed staff of 45. Served as member of Compliance, Pricing, and Quality Assurance committees, and on implementation team for Consumer Financial Protection Bureau (CFPB) initiatives.

  • Grew bank assets from $264M to $658M over 10 years, serving as member of Senior Management Team.
  • Contributed to growth in portfolio from $265M in 2009 to 365M in 2014, generating software and staffing efficiencies in Secondary Market Mortgage area.
  • Increased assets from $0 to $76M in 7 years, supervising growth of Private Banking department.
  • Developed and implemented Incentive plans for Private Banking, Retail, and Mortgage areas, motivating staff to succeed and focus on sales.
  • Created positive sales culture, focusing on needs-based selling and celebration of success, allowing sales to occur without disregarding customer experience.
Candidate Info
15
years in
workforce
11
years
at this job
BS
Banking And Finance
MBA
Master of Business Administration
Management Association
2

Retail Manager

Used training and development tools to assess each associate while celebrating successes and coaching opportunities.

  • Increased store sales above target each quarter by analyzing daily sales and creating action plans to achieve.
  • Spear-headed a store milestone for 2012 achieving the maximum sales volume to date.
  • Effectively managed store sales monitoring programs that included mentorship with associates on a per-shift basis to ensure maximum training was achieved.
  • Actively recruited stellar talent by selecting, hiring sales associates and facilitated new hire orientations.
  • Championed an employee incentive structure where awarded for top performance.
  • Encouraged and inspired associates daily though the company-wide sales program to ensure customers received an ultimate experience.
Candidate Info
11
years in
workforce
3
years
at this job
BS
Business Studies
MS
Molecular Biology
3

Retail Manager

Delivered a consistent, high quality patient and customer experience in a multi-unit cross functional environment encompassing retail, lab and doctor services in order to deliver the key results of the organization.

  • Supported deployment activities for retail sector to enable effective change management included a combination of stores visits, meetings with key partners, on-the-ground implementation, and support of each phase of the rollouts.
  • Provided feedback and recommendations to store team and begin to formulate a plan to overcome challenges.
  • Oversaw store operations and visual presentation of a three million dollar optical retail location.
  • Elevated store's guest-satisfaction from 76% to 98%; ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.
Candidate Info
4
years in
workforce
1
year
at this job
BS
Management And Economics
Project Management Certification
4

Retail Manager

Provided multi-faceted administrative support for the District Manager and sales team. Managed
store financials, payroll, budgets, complaint resolution and customer service. Oversaw staff education / training,
hiring, firing, staff development, discipline, and retention. Supervised an average of 7 employees at one time.
Successfully operated 3 stores in 4 years; recognized for making significant improvements to all 3 despite
multiple risk factors, including history of high crime and shrink rates.

  • 1st in the district to win all three of the following awards: Top Ten Store Ranking, High Percentage Sales
  • Achieved a 28.5% increase in store sales within first 8 months of tenure.
  • Decreased shrink from $11,000 to approximately $400 through problem identification and follow-through.
Candidate Info
8
years in
workforce
5
years
at this job
AA
Business
Finance
Business Administration Coursework
5

Retail Manager

Supervised and trained twelve employees to develop professional demeanor and positive attitude to ensure 100% customer satisfaction

  • Designed floor plan to maximize merchandising strategies by organizing displays and by modeling aesthetic values for staff and trainees
  • Increased sales by 20% for two consecutive years in 2013 and 2014
  • Contributed regularly to the company's monthly online newsletter
Candidate Info
29
years in
workforce
4
years
at this job
HS
High School Diploma
Nursing Program
Medical Assistant
6

Retail Manager

Managed and trained 10 employees for the retail and production process for map making

  • Bookkeeping, inventory, collections, and accounting for $1M in annual revenue
  • Designed and managed new marketing outlets for social media including Twitter feeds, daily customer responses, and ongoing sales events
  • Increased revenue by 3% in the first year
Candidate Info
10
years in
workforce
3
years
at this job
BA
Interdisciplinary Studies
7

Retail Manager

Leverage skills and expertise to perform a wide range of tasks to optimize daily operations.

  • Interview and recruit qualified personnel, and make key staffing decisions that align with company policies.
  • Generate repeat business through exceptional customer service.
  • Lead district conference calls to ensure effective communication.
  • Reduced shrink from 3.5% to 1.35%.
  • Coached, trained, and promoted 2 employees to Merchandise Handler and Shift Leader.
  • Awarded Top Units Per Transaction and Average Dollars Sales for the District.
  • Performed strategic business-to-business selling to drive growth of gift basket sales revenue.
  • Honored with inclusion of store staff photographs featured twice in corporate annual report, corporate internal promotion, and flyers as a result of store excellence.
Candidate Info
19
years in
workforce
6
years
at this job
BBA
Accounting
8

Parts Representative/ Retail Manager

Provided luxury experience and exceptional customer service to sophisticated Lexus customers

  • Managed, supervised and trained staff of three parts specialist
  • Responsible for all merchandising of Service Counters and Retail Store
  • Managed all vendor relations
  • Supervised and managed back counter operations including shipping and receiving, ordering and inventory control
  • Advised service technicians regarding parts needs for service customers
  • Achieved and maintained Master Certification
Candidate Info
9
years in
workforce
9
years
at this job
9

Retail Manager - Starbucks Library and Starbucks Juniper

Manage all personnel and daily operations improving sales by 22% to $10,000 daily.

  • Improved sales per labor hour target by 11% utilizing playbook and increasing productivity.
  • Increase average ticket by 10%.
  • Forecast weekly sales and inventory.
  • Develop Student Managers through training, respectful coaching, and feedback at Supervisor meetings.
  • Provide feedback to shift supervisors and baristas during their shift to aid in leadership growth.
  • Hired, scheduled, and managed 70+ personnel.
Candidate Info
6
years in
workforce
2
years
at this job
BA
Industrial Occupational Psychology & Motivational Psychology
10

PGA Retail Manager

Managed golf department to include: sales, club fitting, payroll, and merchandising

  • Increased Department sales from $600,000 to more than $1,000,000 during tenure
  • Involved with daily initiatives for entire store to include planogram changes, inventory and shrink, team building, hiring/training new Associates
  • Guided Department to finish second (out of 300+ stores nationwide) in the 2007 Sales to Plan & Metrics contest
Candidate Info
23
years in
workforce
8
years
at this job
BS
Business Communications

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