Retail Associate
Processed and replenished merchandise and ensured stock availability on the assigned floor
- Managed, counted, verified, and reconciled daily cash register sales
- Greeted customers in a courteous and professional manner, while providing quality customer service to approximately 250 guests per day; answered questions about products and services, membership inquiries and renewals
- Received and processed payments by cash, check, credit card and automatic debit transactions while maintaining a balanced cash drawer
- Preformed opening and closing procedures effectively according to store policies and procedures
- Assisted small business owners with "fax and pull" orders, processed payments, recommend new items for business use
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Retail Associate (pt)
Received extensive training on merchandizing, guest services and inventory management
- Drove sales by overseeing the guest service and merchandizing of two to three departments
- Assisted managers on site, perform basic duties as required and subsequently strengthens leadership and communication skills
- Operated and balanced the cash register at the end of each shift or as scheduled
- Complied with established store policies and procedures in a professional and courteous manner
- Performed administrative functions, at times, including tracking, ordering, and ensuring store security
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Retail Associate
Provided superior customer service and kept store well-stocked, displayed, and clean.
- Marked items with identifying codes, such as price, stock, or inventory control codes.
- Developed product knowledge by reading current vendor tags and pamphlets and attended training classes in order to communicate it to the customer.
- Handled minor customer complaints and concerns in an effective, customer supportive manner.
- Participated in the processing of new shipments and helped the team to keep the receiving and back stock area
- Priced & Sorted merchandise from racks and placed them in their correct location and recommended merchandise
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Retail Associate
Discussed type, quality and number of merchandise required for purchase
- Recommended merchandise based on individual requirements
- Answered customers' queries and concerns
- Prepared sales contracts and accepted payment through cash, check and credit card
- Assisted in display of merchandise
- Maintained sales records for inventory control
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Retail Associate
Planned store layouts or design displays
- Kept track of inventory stock and requisitioned new stock.
- Ticketed, arranged and displayed merchandise to promote sales.
- Computed sales prices, total purchases and receive and process cash or credit payment.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
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Retail Associate
Achieve company goal of 100% customer satisfaction through courteous attention to detail and problem solving on a one-to-one basis
- Responsible for cash register transactions including greeting customers upon entering store, sales, returns, customer complaints, assisting customers with product selections
- Stock merchandise, track inventory
- Recognized as Associate of the Quarter as a result of documented customer satisfaction and history of excellent job performance
- Asked for by name by Corporate to assist with opening of new store due to being flexible and professional
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Webmaster/retail Associate
Manage all aspects of web operations for successful novelty shop. Assist with building a social media presence and review analytics for website and social platforms. Responsibilities also include opening and closing retail store, receiving product, stocking product and customer service interactions on a daily basis. This was a seasonal position.
- Created a new look and feel to the ecommerce website using yahoo's website platform.
- Developed and implemented a process for website order fulfillment and product control.
- Coached the business owner on how to manage website content and social media platforms.
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Retail Associate (seasonal)
Provided great customer service to ensure a great experience for customers
- Educated and assisted customer with clothing and accessory selections
- Responsible for handling cash, credit card, and gift cards transactions
- Diligently managed inventory and ensure excess product was stocked safely
- Coordinated and maintained store displays as well as advertised new merchandise through creating in store signage and internet marketing
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Retail Associate
Increased sales in the home department by 3% within a week through cross-merchandising
- Proposed a plan to reduce shrink, which created better efficiency and customer service
- Lead and train new associates in all departments
- Assist in all departments as needed
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Retail Associate
Checked to ensure that appropriate changes were made to resolve customers' problems.
- Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires.
- Helped customers try on and fit merchandise.
- Cleaned shelves, counters, and tables.
- Greeted customers and ascertained what each customer wanted and needed.
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