Restaurant Shift Manager Resume Samples

HIGH QUALITY

The best examples from thousands of real-world resumes

EXPERT APPROVED

Handpicked by resume experts based on rigorous standards

DIVERSE EXAMPLES

Tailored for various backgrounds and experience levels

Restaurant Shift Managers make sure that operations run smoothly and patrons leave with an excellent impression. Common duties listed on a Restaurant Shift Manager resume sample are guiding and supervising employees, managing cash, ensuring sanitation standards, and making sure customers are served quickly. They also need to solve any customer complaint that may arise. Based on our most successful resumes for Restaurant Shift Manager, essential qualifications include leadership, supervisory skills, customer focus, teamwork, problem-solving skills, and multitasking. Food management or hospitality studies are required for the job.

For more information on what it takes to be a Restaurant Shift Manager, check out our complete Restaurant Shift Manager Job Description.

1

Restaurant Shift Manager

Monitored associates to ensure all operating procedures were followed to provide a world-class guest experience resulting in repeat business and revenue increase

  • Provided resources for training and employee development while researching innovative methods to build customer rapport with techniques such as a point value system and daily raffles
  • Supervised a staff of 20 employees; analyzed quality control and satisfaction records to maximize restaurant-operating results yielding a 97% customer feedback score
  • Oversaw all administrative tasks including balance all transactions for credit and cash
Candidate Info
5
years in
workforce
3
years
at this job
BS
Business Administration
Business
2

Restaurant Shift Manager

Started out as a server at sister restaurant and worked up to a manager within a year. Oversaw team of ten in 100 seating fast-paced bistro. Assisted with start-up to include market analysis, construction, decorating, procedure/policy set-up and budgeting. Also supported expansion of new sister restaurants.

  • Implemented enhanced POS system and trained all employees for optimal use
  • Kept detailed records of sales and costs to make accurate future weekly projections
  • Maintained great quality and exceptional level of service to customers at all hours of the day from 5am open to 12am close
  • Revised operations in menu offering, scheduling, and staffing adjustments to increase internal efficiency
  • Expressed confidence and ease in the most stressful of environments
Candidate Info
5
years in
workforce
5
years
at this job
BS
Education
Leadership
3

Restaurant Shift Manager

Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.

  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties.
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Candidate Info
11
years in
workforce
3
years
at this job
HS
High School Diploma
Arts
4

Restaurant Shift Manager

Managed and assisted regional management with the recruiting, hiring, training and scheduling of all staff.

  • Directed staff through effective team motivational and positive morale exercises to promote higher customer satisfaction and maximum workforce productivity. Improved sales by 40% third quarter 2009.
  • Monitored food quality and BOG for proper sanitation and managed general restaurant operations to ensure profitability.
  • Ensured that OSHA, FDA, BOH and DHEC regulations met legal compliance for regular state-mandated inspections.
Candidate Info
9
years in
workforce
4
years
at this job
BS
Business Information Systems
5

Restaurant Shift Manager

Improved service quality and increased sales by developing a strong knowledge of company's products and services.

  • Successfully managed the activities of team members in multiple stations of the business.
  • Effectively communicated with team members to maintain clearly defined expectations.
  • Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates.
  • Resolved customer questions, issues and complaints.
Candidate Info
6
years in
workforce
2
years
at this job
HS
Education
6

Restaurant Shift Manager

Oversaw and managed all areas of the restaurant and made final decisions on matters of importance to guest service.

  • Adhered to company standards and service levels increasing sales and minimizing costs, including food, beverage, supply, utility and labor costs.
  • Ensured compliance with operational standards, company policies, government/city/local laws, and ordinances.
  • Estimated food needs, placed orders with distributors, and scheduled the delivery of fresh food and supplies.
  • Provided direction to employees regarding operational and procedural issues.
Candidate Info
4
years in
workforce
2
years
at this job
Aviation Attendant
Nursing
7

Restaurant Shift Manager

  • Performed quality assurance of employee work product and speed of delivery to ensure acceptable quality levels were met and exceeded.
  • Monitored and ensured inventory was maintained at proper operating levels.
  • Supervised associate development of eight crew members.
  • Created and maintained employee scheduling per federal hour and wage requirements.
  • Participated in the Cleanliness, Hospitality, Accuracy, Maintenance, Product quality, and Speed (C.H.A.M.P.S.) program, a tool to provide a safe and comfortable dining experience.
  • Maintained accounts receivable. Counted cash drawers, made bank deposits, change orders, and maintained a log of bank deposits and cashier overages and shortages.
Candidate Info
2
years in
workforce
2
years
at this job
BA
Public Administration
MA
Public Administration
8

Restaurant Shift Manager

Coordinated the entire operation of the restaurant during scheduled shifts

  • Performed procedures necessary to open and close the restaurant
  • Performed daily food safety and temperature checklists to insure consistent product quality
  • Reconciled cash registers and documented information on the daily control sheet
  • Performed customer satisfaction walks periodically
  • Reviewed and deployed staff in proper positions based on deployment chart assigned by the general manager
  • Insured all employees adhered to the company's uniform standards
  • Monitored staff and provided them with daily performance feedback
Candidate Info
3
years in
workforce
3
years
at this job
Business Management
Business Management
9

Restaurant Shift Manager

  • Opened and Closed restaurant. Procedures including counting daily cash, gift certificates, and preparing bank deposits.
  • Oversaw daily operations including sales, labor, and Product.
  • Provided clear direction, sharing of information, and delegation.
  • Assigned and prioritized work in an efficient manner.
  • Assisted in increasing sales by providing excellent customer service.
Candidate Info
4
years in
workforce
4
years
at this job
GED
GED
C
Microsoft Office Suite 2003
10

Restaurant Shift Manager

  • Managed daily operations of each of the Emerald Queen's 7 restaurants, located in either of the Puyallup Tribe's two casinos.
  • Implemented new training methods focused on sales growth and guest retention.
  • Presented numerous recipe/menu additions based on trends/guest preferences, including gluten-free and sugar-free dessert alternatives.
  • Maintained quality control/satisfaction records, which greatly improved customer service, decreasing guest complaints by 33% (2010 data).
Candidate Info
10
years in
workforce
4
years
at this job

Your Resume, Made Easy.

You are looking for your dream job and need a resume? My Perfect Resume is your solution and takes the hassle out of resume writing. Create the perfect job-worthy resume effortlessly in just a few clicks!