Residential Manager Resume Samples

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Residential Managers are responsible for the maintenance of apartment buildings and condominiums. Their essential responsibilities include leasing empty apartments, showing units to potential tenants, verifying tenants’ rental history, solving maintenance requests, and collaborating with law enforcement when needed. A successful example resume for Residential Manager mentions skills such as property management, problem-solving orientation, communication and interpersonal abilities, time management, computer literacy, and basic accounting knowledge. Employers select resumes displaying a degree in real estate, finance, or business.

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1

Residential Manager

Executive Assistant to President- Reviewed contracts, maintained spreadsheets for property vendor contracts and corporate contracts, set up travel arrangements, screened calls

  • Generated Financial Reports to our Investor Team- Worked with accountants and provided fully updated financial reports via email and corporate SharePoint for our investors.
  • Due Diligence - completed file audit per company policy standards
  • Residential Service Manager- Serviced all our residential complaints - received all complaints from all the properties we managed, was the mediator for the Regional Vice President and Property Manager
  • Leasing Consultant Specialist- Leased and managed 16 condos in the El Paso Area
  • Asset Manager Assistant - worked with asset manager in dispositions and acquisitions, helped in annual budgets by providing spreadsheets for annual utility expenditures for all properties
  • Notary Republic State of Texas- Notarized Management Agreements and Marketing Agreements for CEO and Presidents
  • Regional Managers Assistant- cancellation of vendor contracts, posted invoices, and assisted with all resident issues.
Candidate Info
9
years in
workforce
3
years
at this job
2

Residential Manager

Managed more than 50 Direct Support Professionals (DSPs) and supervised the programs and supports for 84 adults with developmental disabilities in 7 campus group homes, achieving 100% regulatory compliance in local and state licensure surveys for 11 consecutive years.

  • Managed complex budgets within multiple residential programs, resulting in over $50,000 annual cost savings for the past 6 years.
  • Created, edited and designed documents such as interactive forms, training materials, process documents, job descriptions, performance evaluation tools, and behavioral reports, resulting in significantly improved communication across multiple organizations.
  • Recruited, interviewed, hired, trained, scheduled and evaluated employees, resulting in a 96-100% fulfillment of job vacancies for full-time residential positions over 11 years.
  • Investigated accidents and injuries while providing outcomes and solutions to the Director of Quality Assurance, resulting in several structural, environmental, and programming changes making it significantly safer for the clients.
Candidate Info
24
years in
workforce
11
years
at this job
BA
Journalism
3

Residential Manager

Conducted overnight residential security; maintained safety and structure AM and PM

  • Administrative duties; managed, logged, filed, faxed physical documentation
  • Responded to overnight hotline screenings for potential incoming clients; submitted agency referrals
  • Conducting new family intake procedures, discussed policy and procedures, long/short term goals
  • Managed, resolved and intervened with crisis intervention procedures and situations.
  • Reported to manager; assisted agency with maintaining facility policies & procedures
Candidate Info
11
years in
workforce
1
year
at this job
Human Services
Medical Assistant
4

Residential Manager

Oversaw daily operation of 5 bed group home

  • Implemented and monitored individualized habilitation plans in compliance with state, federal and agency regulations and operating standards
  • Conducted interviews, new hire orientations and trainings for staff development.
  • Ordered and administered medication to residents
  • Reconciled program financial records and personal accounts for each individual.
  • Maintained and monitored monthly/annual budget
  • Demonstrated sensitivity to diverse backgrounds and varying levels of cognitive ability
  • Utilized effective interpersonal, counseling and negotiation skills to handle sensitive issues with families, staff and outside agencies
Candidate Info
15
years in
workforce
1
year
at this job
BA
Psychology
5

Residential Manager

Responsible for management operations of residential community and insuring long-term profitability and building long term relationships with current and potential occupants. Hired, recruited and developed staff with the goal of ensuring excellent service.

  • Revitalized an underperforming property in the Los Angeles area through aggressive expenditure
  • Exceeded annual occupancy objective of 85% by a margin of 8% or more.
  • Established and implemented leasing goals, while managing an effective lease expiration
  • Accurately created, prepared and conveyed all operational and financial data to the Regional
  • Worked with the owners to identify community goals and objectives. Be responsive and receptive to owners' needs, goals, and objectives.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Monitored the timely receipt and reconciliation of rent collections and ensure landlord/resident
  • Evaluated and recommend changes on rent/pricing strategies, and ensure websites and printed
  • Ensured that an adequate number of units are market ready.
  • Designed an effective preventative maintenance program to monitor service request turnaround and ensured the responsiveness of the maintenance staff.
Candidate Info
10
years in
workforce
3
years
at this job
BS
Business Administrative
6

Residential Manager

Created weekly work schedules for staff, ensured APD and Del Marva laws were followed

  • Wrote up quarterly and annual reviews, support plans, and individual goals
  • Managed individual finances, bills, personal items, and other budgeting duties
  • Managed, transported, and attended individual medical appointments
  • Assisted with ADL's when needed, served as a mentor for individuals with disabilities
Candidate Info
5
years in
workforce
1
year
at this job
BA
Psychology
7

Residential Manager

Supervised assigned homes and was responsible for managing clients and directing employees

  • Lead staff training, development activities, and personnel management
  • Scheduled payroll for employees on a weekly basis
  • Developed and implemented program goals
  • Maintained professional and respectful communication to all clients and coworkers
Candidate Info
8
years in
workforce
2
years
at this job
HS
West Africa Examination Council Certificate
BBA
Business Administration
Msw
8

Staff Development Coordinator/residential Manager

Completely overhauled training programs for 350 staff

  • Wrote, coordinated, and delivered trainings, seminars, and educational conferences
  • Developed a tracking system for Staff Development for 350 staff
  • On team to develop agency's Strategic Management Plan
  • As Residential Manager- Responsible for the day to day operations of a large residential program for individuals with developmental disabilities
  • Managed an Admin Assistant, 4 lower level managers, 10 properties, and 50 direct line staff.
Candidate Info
10
years in
workforce
10
years
at this job
BA
Business Administration
MA
Leadership Dynamics
9

Residential Manager

  • Provided day-to-day management of residential programs for six individuals diagnosed with a wide range of disabilities.
  • Supervised seven staff members to include hiring, training evaluation, motivation and discipline.
  • Documented and maintained accurate records for state compliance including timely filing of incident reports.
  • Conducted quarterly reviews to maintain state standards as part of a quality assurance team for preparation of audits
Candidate Info
14
years in
workforce
6
months
at this job
BS
Social Work
10

Residential Manager

  • Provided keen oversight to all aspects of the residential program and functions, operating on a 24/7 program.
  • Interacted and coordinated with families and outside agencies on a regular basis as well as with primary supervisor of all direct care staff while maintaining staffing ratios.
  • Handled and secured 10 client accounts and banking.
  • Monitored all residential funds such as petty cash, and coordinated vacations based on client wants and choices
  • Preserved and maintained medical records, scheduling, and appointments.
Candidate Info
4
years in
workforce
2
years
at this job
BS
Sociology

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