Resident Manager Resume Samples - Page 3

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Resident Managers live on the property of a hotel and are on-call at any point during the day or night to ensure the smooth running of the hotel. Skills associated with sample resumes of Resident Managers include inspecting and cleaning the apartment complex daily, reporting maintenance and resident issues, and answering incoming calls. Candidates applying for a Resident Manager position should have a degree in such fields as Resort Management, Hospitality Administration, Hotel Administration, or Restaurant Management.

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21

Resident Manager

  • Built and maintained strong customer relationships through outstanding customer service.
  • Answered phones and scheduled customer appointments as needed.
  • Performed data entry in company specific software and Microsoft office products. Maintained all business records and resident files.
  • Audited stock levels of office supplies and sales inventory. Placed orders for restocking as needed.
  • Performed basic accounting functions. Handled all payment transactions.
  • Used company software to track customer due dates, process payments, and place collection calls as needed.
  • Organized and facilitated the care and maintenance of the storage site.
Candidate Info
3
years in
workforce
2
years
at this job
HS
High School Diploma
HS
High School Diploma
22

Resident Manager

Inspected units making sure residents are living in safe and a sanitary environment

  • Organized and planned support groups in the community
  • Communicated with maintenance staff when maintenance request needed
  • Processed lease applications with respect to company guidelines
  • Performs administrative and clerical duties as required
Candidate Info
7
years in
workforce
2
years
at this job
AS
Business Administration
23

Resident Manager

  • Managed day-to-day operations of a luxury condominium consisting of 4 towers, 670 units, 11 elevators, a fully equipped health club with year- round pool.
  • Supervised 29 full-time building union personnel, hiring and discipling, staff training, payroll, work schedules and routines. Motivated employees to improve tenant service.
  • Responsible for overseeing major renovation projects such as a complete overhaul of sky lobby, in-house electrical, plumbing and air-conditioning repairs.
  • Worked with construction engineers to solve structural problems due to faulty building design.
  • Coordinated fire protection, emergency generator and maintenance issues with the chief engineer of the commercial section of this mixed-use building.
  • Attended public safety task force meetings with 14th Street Bid Association and meetings with the MTA/DOT reconstruction committees of the Untion Square/14th St. subway renovation project.
Candidate Info
7
years in
workforce
3
years
at this job
24

Resident Manager

  • Supervised a team and building under renovation while the Business Manager was unavailable or absent.
  • Renovations include the building’s façade, brick replacement/pointing, slab repair, balcony spall patching and
  • Assist in managing the day to day operations and construction of a fully occupied concrete slab/brick facade
  • Created and reviewed legally binding contracts and audited client’s compliance to these contracts.
  • Built and maintained a registry of invoices, bills, budgets, utility logs and job costing.
  • Collected and processed rents while enforcing all late fees (261 units).
  • Provided ideal customer service and notified residents of all operations on site.
  • Managed and performed sales activities in the leasing department.
Candidate Info
17
years in
workforce
2
years
at this job
BS
Construction Management
25

Resident Manager

Responsible for marketing of rental properties, maintaining property and resident files

  • Prepared vacancy status reports
  • Process rental applications and lease agreements using ONSITE and YARDI
  • Responsible for resident retention, customer relations, and accounts receivable
  • Leasing, advertising, collecting rents, daily inspection community grounds and facilities
  • Scheduling maintenance and vendors
  • Resolved tenant disputes
Candidate Info
8
years in
workforce
2
years
at this job
BA
Music Performance
Mediation
Paralegal Studies

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