Reservation Specialist Resume Samples - Page 3

HIGH QUALITY

The best examples from thousands of real-world resumes

EXPERT APPROVED

Handpicked by resume experts based on rigorous standards

DIVERSE EXAMPLES

Tailored for various backgrounds and experience levels

Reservation Specialists coordinate travel for employees or customers of travel agencies. Daily duties seen on a Reservation Specialist example resume are conducting research, coordinating transport and accommodation, negotiating prices, liaising with service providers, and organizing remote client meetings. Based on our selection of resumes for this role, employers require the following skills: an interest in travel, organization, problem solving, computer competences, negotiation, and time management. Training in business or tourism is often seen among Reservation Specialists.

For more information on what it takes to be a Reservation Specialist, check out our complete Reservation Specialist Job Description.

21

Reservation Specialist

  • Answered phones assisting customers with scheduling, cancelling and changing sites on reservations for camping in all of the United States federal parks.
  • Maintained confidentiality with customer's financial information while taking credit and debit card payments.
  • Data entry of customer's demographic information on new accounts.
Candidate Info
5
years in
workforce
6
months
at this job
HS
High School Diploma
22

Medicade Reservation Specialist

  • Receive phone and online requests for services, screen each request, and if approved, assign the trip to the appropriate NET provider.
  • Follow system and procedures to ensure consistent application of criteria for approval decisions.
  • Check Transdev email account for important staff updates
  • Abide by policies and procedures provided in the Training Manual
  • Attempt to resolve client concerns while on the phone, but if they are unable or are asked to escalate a call to a supervisor, manager, etc they may escalate the call to a reservation specialist team lead.
Candidate Info
4
years in
workforce
1
year
at this job
HS
High School Diploma
23

Reservation Specialist

Facilitating inbound and outbound calls.

  • Process reservation from email, mail, telephone, or central reservation systems.
  • Solve customer issues
  • Handles daily correspondence and respond to inquiries as needed
  • Negotiating price
  • Advise load control personnel and other stations of changes in reservation
  • Getting information about areas of interest in order to target more clients in particular seasons.
  • Aware of all front office procedures and assist with reception duties as required
Candidate Info
3
years in
workforce
1
year
at this job
C
Sterile Service Technician
AAS
Pharmacy Technician
24

Reservation Specialist

  • Answer the telephone and greet prospective guests in a friendly manner using clear, verbal English communication to create a superior guest experience.
  • Listen to and acknowledge callers to ensure understanding of inquiries and requests and to use that information to deliver personalized travel solutions.
  • Utilize solution-oriented sales skills to maximize revenue for our hotels and business partners worldwide.
  • Provide accurate information regarding availability, sales promotions, accommodation types, transportation to and from hotels, rates, etc.
  • Introduce our customers to products and services available through our partner companies.
  • Ability to communicate effectively, clearly and concisely expressing ideas verbally (i.e.: ability to read, retrieve, communicate, and verify information, including confirmation numbers, & hotel facilities to callers with speed and accuracy.)
  • Input and retrieve data using a computer reservations system and utilizing codes for efficiency.
  • Handle complaints in a tactful manner and negotiate resolutions such as alternative accommodations when hotel is sold out.
Candidate Info
6
years in
workforce
7
months
at this job
BS
Criminal Justice
25

Reservation Specialist

  • Answering phone inquiries concerning lodging.
  • Arranging overnight lodging accommodations.
  • Informing guests of our various activity packages that we offer for dogs while staying with us.
  • Setting up Training Evaluations for clients looking to have their dogs lodge and train at our facility.
  • Booking grooming appointments.
Candidate Info
5
years in
workforce
3
months
at this job
26

Ritz Carlton Reservation Specialist

  • Support sales reps in opening new accounts and upgrading existing service.
  • Quickly and effectively solve customer challenges.
  • Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service
  • Utilized call center support applications to access information and assist customers.
Candidate Info
8
years in
workforce
2
years
at this job
AS
Information Technology
27

Reservation Specialist

  • Answer incoming calls
  • Respond to reservation inquiries and sales
  • Adhere to customer loyalty program guidelines in a professional manner
  • Follow all procedure guidelines and regulations regarding operation system
  • Follow call quality protocol consistently with every call
Candidate Info
8
years in
workforce
1
year
at this job
AS
Arts Degree
BA
Business
28

Reservation Specialist

  • Answer in-bound calls in a courtesy and professional manner.
  • Assist future guest with booking hotel reservations.
  • Follow all guidelines and procedures regarding confidentiality.
  • Input guest credit card information to guarantee room and confirmation number.
  • Use multi-line switch board transferring calls to appropriate departments.
  • Meet weekly KPO (targets) for confirmation rate, average daily rate, transfer calls and adherence.
  • Efficient in MS office applications
  • Typing skills 40 wpm.
Candidate Info
14
years in
workforce
8
months
at this job
Voc
Business Management
29

Resort Reservation Specialist

  • Answer incoming calls and assisted with reservations, confirmations, and questions for their campground stays.
  • Providing all request information including space availability, pricing, discounts and general information to callers while attempting to close all calls by utilizing techniques provided.
  • Make calls from Sales force leads, and communicate with guests via phone and email to secure reservations for the perspective guest.
  • Provided excellent guest service by addressing guest complaints and questions courteously and efficiently
  • In addition to reservations I also field customer service calls in regards to resort stays or even permanent residents.
Candidate Info
16
years in
workforce
3
years
at this job
C
Certificate
Information Technology
30

Reservation Specialist

  • Listen carefully & naturally connect with customer
  • Connecting with customers of all personality types
  • Utilize various computer hardware to fulfill duties
  • Follow established policies and procedures
  • Identify customers’ financial needs and goals
  • Making tailored recommendations to customer
Candidate Info
1
year in
workforce
10
months
at this job
HS
High School Diploma
BA
Education

Your Resume, Made Easy.

You are looking for your dream job and need a resume? My Perfect Resume is your solution and takes the hassle out of resume writing. Create the perfect job-worthy resume effortlessly in just a few clicks!