Quality Systems Manager Resume Samples

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Quality Systems Managers work in manufacturing units where they ensure efficiency and standardization. Typical duties listed on a resume sample for Quality Systems Manager include supervising employees, implementing quality control measures, monitoring staff performance, running quality control tests, and creating operating procedures. Successful candidates showcase in their resumes quality control expertise, leadership, strong communication and interpersonal skills, analytical thinking, teamwork, and accuracy. Education requirements include a Bachelor’s Degree in engineering with a focus on industrial production.

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1

Quality Systems Manager

Reported to the VP quality and managed the Quality System function for this 70 million dollar company with a 500 associates. Maintained all ISO and QS-9000 and Motorola QSR Six Sigma Quality systems and process procedures as well as 3rd party surveillance coordination. I performed process capability/benchmarking studies/reports, customer audit interfacing, quality data reporting and analysis and SPC training. Managed the activities of 2 documentation specialists and a systems administration/programming person. Company manufactured silicon ingot for device manufacturers such as Intel, Samsung, Siemens and AMD in a clean room environment.

  • Led QS 9000 implementation certification effort and provided training to management and hourly employees and provided SPC training for engineering and maintenance staff and facilitated DOE training using Statgraphics software.
  • Implemented an on line paperless ISO compliant documentation system and managed procurement of hardware and software.
  • Performed GAP analysis and pre-audit survey for ISO 14001.
  • Reduced cycle time for specification approval by 70% using electronic system.
  • Responsible for nine successful (without a hold point) ISO 9002:1994 surveillance audits, 2 Motorola QSR assessments and triennial recertification audit.
  • Capital outlays of $40,000 ROI of 1.2 years with net annual savings of 2500 hours implementation of paperless document control system.
Candidate Info
50
years in
workforce
3
years
at this job
AS
Mechanical Engineering
BA
Physics
2

Quality Systems Manager

Created policies and procedures for quality and distribution. Managed quality control laboratory and distribution. Oversaw 15 employees.

  • Credited as a founding member that built organization into multi-million dollar leading specialty gas company.
  • Designed and built analytical laboratory for specialty gases that expanded product lines and increased return on investment (ROI) through reduced costs of goods.
  • Improved quality by developing methods for analyzing specialty gases and mixtures.
  • Developed ISO-9000 quality system that defined business practices and led to certification and better business practices.
  • Led implementation of industry-specific business software system that saved administrative time and improved record keeping.
Candidate Info
9
years in
workforce
4
years
at this job
BS
Professional Biochemistry
MBA
Operations And Supply Chain Management
Chemistry
3

Quality Systems Manager

Managed the Quality Department, Document Control and Quality Management System, including implementing ISO 9002 and QS 9000 Quality Systems by studying the process, writing procedures, training co-workers, problem solving, performing corrective actions and hosting Registrar Assessments of the systems.

  • Created the ISO 9002 and QS 9000 implementation team that realized a $198,000 / year cost savings.
  • Led a remanufacturing team resulting in 6 successful third party surveillance audits and multiple three year renewals of the QS 9000 certification.
  • Analyzed the needs and assisted three sister companies with the ISO 9002 and QS 9000 process resulting in all three companies becoming certified.
  • Performed annual Internal Audits for sister companies.
Candidate Info
26
years in
workforce
7
years
at this job
AS
Associate of Science
4

Quality Systems Manager

Provided strategic direction and leadership for continuously improving the Plant's Quality Systems programs.

  • Lead a Quality Staff group of 17 employees, with a Plant employee base of 530 hourly employees at Kraft's largest Process Cheese Plant.
  • Led Plant focused Consumer Complaint Reduction Teams annually focusing on top 3 complaint issues to drive down complaints within each Department. Consistently the top performing Process Cheese site from a customer satisfaction standpoint for all 14 years during Quality Manager tenure.
  • Developed the Quality Planning for multiple Plant product launches and commercializations: Lunchables-Dessert Snacks, Naturals To Go, Nutrition Bars, Dairy Bars, Project Munster.
  • Led initiative to get the Plant ISO-Certification status.
  • Coordinated and led all external audits conducted by both customers as well as regulatory officials receiving top tier performance ratings on all audits.
  • Developed a cross functional Plant Pathogen and Environmental Monitoring Team which has decreased out of spec. swabs by 85% since the Team was established.
  • Provided Quality Leadership during major Plant renovations ($34 MM) providing sanitary design input and quality oversight while achieving no quality events or service level interruptions.
Candidate Info
24
years in
workforce
14
years
at this job
BS
Agriculture
5

Quality Systems Manager

Managed Quantum's QS-9000 quality system at its six (6) facilities in California, Michigan and Mexico.

  • Maintained relationship with TUV, the Quality System Registrar, as the single point of contact.
  • Successfully planned and coordinated QS-9000 Quality System implementation leading to a successful audit and registration by TUV.
  • Worked closely with the CEO and Directors of the company to ensure that policies are effectively implemented.
  • Implemented and successfully obtained ISO-9001 registration for Quantum's Fuel Storage Business Unit for engineering and manufacturing of hydrogen storage systems.
Candidate Info
4
years in
workforce
2
years
at this job
C
Project Management
BS
Business Management
(mba -spring Study Program) -global Enterprise Management, Organizations , Environments And Political Economy
6

Quality Systems Manager

Steered the development, maintenance, and internal auditing for plant quality systems and specific customer driven programs.

  • Developed and managed root cause and corrective action program for both internal and external audit findings.
  • Created and implemented a system for document control and training.
  • Facilitated 3rd party, customer, regulatory, and vendor audits.
  • Directed risk assessment activities to determine the disposition of nonconforming materials.
  • Ensured GMP compliance.
  • Reported plant quality metrics on monthly and quarterly basis.
Candidate Info
8
years in
workforce
1
year
at this job
BS
Food Science
7

Quality Systems Manager

Developed and implemented quality processes through continual improvement processes.

  • Developed and implemented Reliability, Materials, and Dimensional Laboratory procedures.
  • Working knowledge of PPAP, FMEA, APQP, SPC, and Control Plans.
  • Developed and supervised Internal Audit Program for QS-9000 and ISO/Guide 25.
  • Responsible for Corrective Action Program and applying root cause analysis techniques.
  • Liaison to Ford, Chrysler, and GM is resolving supplier nonconformances.
  • Managed electronic documentation and data control system. Performed internal and supplier quality management audits to ISO 9000, QS-9000 and ISO/Guide 25.Developed and trained associates on policies, procedures, and work instructions.
Candidate Info
5
years in
workforce
2
years
at this job
BA
Business Administration
Business
8

Quality Systems Manager

Developed and managed internal audit team composed of twenty people. Expert skills in executing internal audits in accordance with company policies and quality system standards per established audit plan. Analyzed ISO/TS16949 compliance status at corporate and global manufacturing sites reporting audit results, findings, corrective action status, and resolution of gaps identified to Senior Management.

  • Communized and mapped business processes globally
  • Retained company ISO/TS16949 re-certification for 4 years with 0 non-conformances while eliminating redundant processes by 67%.
  • Assisted in the implementation and auditing of J-SOX activities
  • Established electronic systems for process routing and approvals.
  • Developed and delivered first ever corporate training related to Quality Management Systems.
  • Selected to manage Risk and Crisis Management
Candidate Info
17
years in
workforce
4
years
at this job
Business Administration / Accounting
9

Quality Systems Manager

Oversaw quality operations for the nation's leading producer of packaged tobacco goods in their category with annual sales of more than $1.5B.

  • Facilitated the reduction of the company's COQ from $1.1M to $565K.
  • Coordinated the efforts to reduce Consumer Comments from 1.09 PMUS to .62 PMUS.
  • Assisted in the development and implementation of traceability and product retrieval plans.
Candidate Info
22
years in
workforce
5
years
at this job
AAS
Industrial Engineering
BS
Industrial Technology
MS
Engineering Technology
10

Quality Systems Manager

Developed, maintained and improved policies and procedures in compliance with all regulatory & SQF level 3 & AIB guidelines.

  • Provided leadership, direction and training to all departments in the plant in areas such as quality, food safety, plant safety sanitation, good manufacturing practices and customer service
  • Conducted Customer, regulatory and in-house audits
  • Developed and maintain operational quality standards, batch sheets and specification sheets
  • Maintained Adherence to all customers Quality policies and procedures as stated in the customer's manuals.
  • Adhered to all regulatory rules and regulations, ensuring that food safety and product performance standards are met
  • Involved in Continuous Improvement Program development.
Candidate Info
12
years in
workforce
3
years
at this job
BS
Food Technology
MS
Food Safety And Technology

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