Sr. Quality Auditor
Collected, analyzed and reported on quality related statistics and metrics to management and customers.
- Identified, investigated and resolved problems with parts, assemblies, material and process/procedures.
- Worked with cross-functional teams to improve processes and to drive product quality.
- Improved product quality by implementing failure analysis & corrective actions.
- Reduced pre-existing failure rate of ESD related defects from 21.5% to 3.4% in 6 months by implementing training for the entire test department, aligning manufacturing tests to customers' tests, implemented new test procedures, retraining technicians and validating process improvements.
- Reduced Return Material Authorization (RMA) cycle time from 30 days to 7 days by redesigning processes, implementing a new Customer Service program, process mapping, tracking RMA units, creating failure analysis reports and providing failure analysis reports to customers.
- Pioneered One Touch Systems first ever assembly outsourcing operations in Canada and captured 12% reduction in labor costs over first six months.
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Quality Auditor
Reviewed underwriting files for decision making competencies and internal and external processes
- Documented underwriting errors and determined the error level for each underwriter
- Served on focus group committee to review and suggest improvements to the audit process and guidelines
- Completed special projects as assigned
- Saved the company thousands of dollars by suggesting a cost-saving idea to reduce spending on medical records.
- Developed multiple Excel spreadsheets utilized by managers.
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Quality Technician / Quality Auditor
Acted as back-up to Quality Engineers, Quality Supervisors and Quality Manager as needed
- Performed physical and surface quality inspection of materials, optical filters, filter assemblies, and arrays using tools such as micrometer, caliper, interferometer, and microscope per MIL standards.
- Generated First Article Test plans and performed First Article Inspections
- Created and compiled documentation packages
- Performed environmental testing of components. Maintained environmental testing chambers and equipment
- Conducted Internal Quality Audits per AS 9100 and ISO standards
- Performed shipping/receiving duties and also audited/inspected incoming material and inventory
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Registered Nurse/quality Improvement Manager/quality Auditor/ Specialist
Reviewed OASIS documentation for consistency among disciplines, complete answers, and assigned ICD-9 codes based on the assessment, using both paper and computer review methods.
- Completed chart reviews to determine areas affecting outcomes so that solutions could be established to raise outcome levels and to prepare for Joint Commission surveys.
- Assisted in staff training to improve documentation to comply with state and federal regulations and to improve outcome levels and comply with Joint Commission standards.
- Identified strengths and weaknesses of staff members related to documentation and referred them to the educator for further training when unable to quickly solve deficits.
- Collected and tabulated data regarding infections, illnesses, incidents, outcomes, and staff turnover.
- Directed data entry personal and quality auditor staff, performed annual reviews, and identified areas of outstanding achievement or need for improvement.
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Senior Quality Auditor
Interacted with customers over telephone to provide information or accept reports of concerns
- Analysis of Customer reported issues utilizing research and resolution within assigned authority
- Conducted internal systems and process audits, performing QC systems transactions
- Executed preparation, distribution, tracking and filing of questionnaires to evaluate systems for regulatory and contract compliance on items such as 401K statements
- Ensured updated knowledge of current best practices in Quality Assurance management
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Quality Auditor
Performed multiple quality inspection/sort(s) in the automotive industry for non-conforming product/material
- Inspect and sort products/parts for defects as instructed per the work instructions provided by the customer quality engineer and/or the team leader.
- Repackage & tag all certified product.
- Recorded all data required for each job performed
- Report all findings to the quality engineer and the team leader
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Quality Auditor
Planned and conducted audits of data processing systems and applications to safeguard assets.
- Ensured accuracy of data and promoted operational efficiency.
- Established audit objectives and devised audit plan.
- Followed general audit plan and previous audit reports.
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Damage Investigator/quality Auditor
Accurately completed comprehensive damage reports submitting final audit reports to supervisory personnel on a daily basis.
- Collected and verified facts relevant to the damage of an underground facility
- Assessed root cause of damage occurrence and initiates prevention plans.
- Conferred with staff regarding damages, providing feedback and training to Damage Prevention Specialist.
- Examined completed tickets determining whether locates were performed accurately and in compliance with established standards.
- Monitored workers, verifying proper usage of equipment and maintenance according to quality assurance standards.
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Quality Auditor
Identified, documented and distributed audit observations and issued audit reports
- Performed Quality Audit training and provided training to guest level auditors
- Collaborated with cross functional departments to assure seamless communication
- Understanding of Six Sigma Quality skills and Best Practices in textiles
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Quality Auditor
- Detailed, precision based quality control work
- Special project work- collecting, testing, (including moisture analysis, breakage, and sucrose) and recording data
- Helped develop standard operating procedures for product line stabilization
- Supported start-up of three products
- Inspected and prepared work area for annual American Institute of Bakers sanitation certification
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