Quality Assurance Analyst Resume Samples

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Quality Assurance Analysts look at products and check for defects. Their specific responsibilities include reading blueprints, using inspection equipment, rejecting defect pieces, making recommendations to production teams, and reporting to managers. Based on our collection of example resumes for Quality Assurance Analyst, essential qualifications include: technical skills, an investigative nature, attention to details, accuracy, the ability to lift heavy objects, time management, self-motivation, and computer competences. Employers select resumes displaying a degree in an engineering field and production experience.

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1

Quality Assurance Analyst/technical Business Analyst

Member of a pilot team of 14 to test and implement a "real time" medical claims editing software project in an Agile/Scrum environment. The initiative provided physicians with 10 second to 20 minutes insurance claims processing.

  • Appointed primary quality assurance analyst, directing a QA team to test, plan, and execute end-to-end pre-deployment regression testing for a pilot client site.
  • Wrote production validation test cases for the new software team and performed functional, regression, deployment, and integration testing.
  • Converted system requirements into Use Cases and entered information into a Team Foundation Server (TFS).
  • Reviewed and transformed business and User Story requirement documentation and created wireframes for stakeholder approval.
  • Collaborated with product managers and a development team to identify and resolve issues, coordinate system requirements, and create project timelines.
Candidate Info
27
years in
workforce
1
year
at this job
MS
Engineering Management
Systems Science
2

Quality Assurance Analyst

Quickly assimilated a wide product base and developed detailed test plans for new development and existing functional areas.

  • Participated in Agile sprint planning and coordinated individual and team testing throughout to ensure quality deliverables by the end of the sprint.
  • Maintained Linux, Unix and Windows servers, setting up environmental variables and databases for testing purposes.
  • Wrote, adapted and used both existing and new Perl scripts extensively.
Candidate Info
5
years in
workforce
1
year
at this job
BS
Computer Information Science, Emphasis
3

Software Quality Assurance Analyst (contractor)

Analyzed and reviewed user stories utilizing Rally to establish that technical specifications and functionality are incorporated.

  • Collaborated with business analyst, user acceptance testers and offshore QA team utilizing MS Visio in order to create detailed test cases.
  • Create and executed test cases utilizing HP Quality Center to verify mobile applications specifications are met by analyzing expected input/output results.
  • Organized and requested test data utilizing MS Excel to create specialized accounts (wireless/wireline/u-verse) to validate the features and maximize test functionality.
  • Investigated and determined root cause of issues by reporting defects utilizing HP Quality Center, Clearquest and JIRA to maintain defects and check defect status.
  • Executed various testing methods such as black box, functional, regression and user acceptance testing to validate requirements are met.
  • Trained new testers creating and documenting defects, testing, configuring mobile devices and supported team during testing.
  • Validated and analyzed application features in order to establish the required functionality in each mobile device.
  • Created, documented and maintained technical/functional manuals to reduce the training time for new testers.
  • Attended and participated in design, defect, and deployment meeting to ensure application functions and guidelines are observed.
Candidate Info
12
years in
workforce
2
years
at this job
BS
Computer Science
4

Quality Assurance Analyst

  • Responsible for daily audit of multiple accounts for accuracy and turnaround time. Identified and analyzed document problems with program function, output, online screen, or content
  • Displayed and achieved service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers.
  • Provided support and feedback as needed to production teams ensuring that both internal and external client's needs are met
  • Coordinated with management to establish performance metrics and developed training plans to address performance improvement goals
  • Used various reports, analyzed and provided trend results to management and staff to monitor performance metrics and enhance performance by improving awareness
  • Evaluated relevant documentation and policies to provide written responses to complex case reviews as requested by management
Candidate Info
18
years in
workforce
2
years
at this job
C
Certificates Of Completion
BS
Foreign Service
5

Quality Assurance Analyst

  • Determine the root cause of failure in the application by using MySQL environment and application logs.
  • Created defects found in the application and escalate to the appropriate developer.
  • Reviewed functional and design specifications to ensure full understanding of individual deliverables.
  • Executed and evaluated manual cases and black box testing and report test results.
  • Ensured that validated deliverables meet functional and design specifications.
Candidate Info
17
years in
workforce
8
months
at this job
BS
Computer Science
6

Hl7 Quality Assurance Analyst

  • Supported and performed testing HL7 interface coding for McKesson Paragon EMR application.
  • Performed manual testing using Symphonia application to send inbound orders and results to assist with unit and regression testing.
  • Utilized TFS to document bugs/defects to track code changes that required QA testing different versions of Paragon application.
  • Created and ran test cases/test scripts in ALM.
  • Wrote and executed queries in Microsoft SQL 2008 and 2012 to implement various testing scenarios.
Candidate Info
16
years in
workforce
2
years
at this job
MS
Computer Science
7

Senior Quality Assurance Analyst

Improved software quality through changes in business processes and implementation of quality assurance standards

  • Utilized business cases, system requirements and design specifications documents to plan, develop and execute test strategies
  • Installed, configured and tested software applications for compatibility and interactions with 3rd party software and hardware
  • Developed and executed manual and automated test cases for web-based and client-server software applications and tracked results via Excel, Testlink and Starteam
  • Knowledge of Salesforce and Amdocs CRM systems to increase customer satisfaction and improve customer service
  • Utilized SQL and PL/SQL for test setup and data validation on Access, Oracle, SQL Server, and Sybase databases
  • Performed testing of application software running in UNIX, Linux, and Windows environments
  • Interacted and communicated with business analysts, project managers, developers, internal/external clients and senior management to manage issues throughout the software testing life cycle using Agile and Waterfall methodologies
Candidate Info
20
years in
workforce
8
years
at this job
BS
Computer Science
MS
Information Technology
8

Quality Assurance Analyst

  • Used understanding of business systems and industry requirements to develop testing approach and execute manual and automated conditions in mainframe and web-based environments using both Agile and Waterfall methodologies
  • Communicated test issues and defects to other team members in order to initiate problem solving and ensure proper operation of product
  • Provided feedback and recommendations to developers on software usability and functionality
  • Reviewed software documentation to ensure technical accuracy, compliance and completeness, and to mitigate risks
  • Performed workflow analysis, provided recommendations and implemented quality improvements for test plans and processes
  • Responsible for training and communication of guidelines with testing Progressive systems to new hires and tenured employees
  • Part of Colorado Springs expansion team that established the first permanent QA presence outside Cleveland area Headquarters
Candidate Info
5
years in
workforce
5
years
at this job
BS
Management Information Systems, Decision Sciences And Marketing
9

Quality Assurance Analyst

  • Evaluated and monitored representatives’ insulin pump and continuous glucose monitor (CGM) orders and authorization approvals based upon FDA, PHI, and company's regulations for compliance.
  • Generated reports that included major discrepancies and trends to supervisors and management regarding agent evaluations.
  • Provided feedback to management in reports and presentations
  • Audited files that were denied by the insurance utilizing company's software, EOB's from insurances, notes from the agent, and prescriptions on file.
  • Conducted calibration meetings among fellow Quality representatives to ensure consistency in evaluating agents.
  • Researched insurance policies and provided new guidelines for agents to follow.
  • Assisted in creating SOP for department procedures regarding pump orders and authorizations.
Candidate Info
11
years in
workforce
2
years
at this job
BA
Bachelor of Arts
10

Quality Assurance Analyst, (contract Employee Through TEK Systems)

  • Helped to develop test plans for both System Testing, End to End Business Testing and UAT testing of browser based transportation / logistics software suite (MercuryGate).
  • Executed manual test scripts to test the functionality of MercuryGate. Recorded and reported all defects in a timely manner. Retested defects as needed.
  • Responsible for oversight of 31 UAT testers across the USA and in Mexico including the development of test scenarios as well as reviewing all failed test cases to determine the appropriate course of action.
  • Produced work flow processes using Microsoft Visio.
  • Published daily report to keep team members and management up to date on the status of testing efforts, as well as to make them aware of any impediments that might be causing delays in execution of test scripts.
Candidate Info
11
years in
workforce
7
months
at this job
AS
Associate of Science
BS
Marketing & Management

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