Public Safety Dispatcher Resume Samples

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Public Safety Dispatchers receive and handle emergency and non-emergency calls from the public. Essential job duties of a Public Safety Dispatcher are evaluating and prioritizing calls, operating telecommunication equipment, collaborating with law enforcement authorities, collecting caller information, and contacting individuals who need to staff the response. Based on our collection of resumes for this role, main job requirements are knowledge of telecommunication equipment, being able to work under pressure and to cope with distressing situations, decision making, a clear speaking voice, and teamwork. Successful example resumes make display of training in emergency telecommunications.

1

Public Safety Dispatcher

  • Answers calls to allow effective communication for citizens during emergency situations
  • Provides information and referrals to citizens, public safety personnel, media, etc. by answering calls from Jefferson County and outside areas to allow for communication during non-emergency situations
  • Operates and monitors communication equipment by reporting defective equipment, receiving and entering information transmitted through equipment, etc. to support call volume and proper working order of equipment
  • Dispatches personnel and/or information to the requested source
  • Monitors responses of public safety personnel by listening to radio transmissions, clarifying information, and performing periodic contact checks to maintain communication and ensure the safety of personnel
  • Accesses and maintains suspect and/or incident information by running database queries, updating databases, completing reports/logs, and filing documentation
Candidate Info
6
years in
workforce
9
months
at this job
BS
Community Health Education
2

Public Safety Dispatcher

  • Provide a safe and secure environment for students, faculty, staff and campus visitors.
  • Provide a community friendly approach that enhances safety through visibility, preventive patrols, positive conflict
  • Trained to respond and assist in medical emergencies.
  • Participate in ongoing training sessions and refresher courses.
  • Collaborate with local law enforcement and community organizations in fulfilling [company name]'s campus security
Candidate Info
7
years in
workforce
6
months
at this job
AS
Technical Management
Nursing
3

Public Safety Dispatcher

  • Processes emergency and non-emergency calls received via phone and radio while performing administrative support work
  • Dispatches police units by radio based on priority, policy and procedure
  • Administers requests for life-saving equipment and personnel in emergency situations
  • Monitors CCTV system and uses good judgement to take appropriate action
  • Monitors and directs contract security officers
  • Ensures safe environment for all customers and officers while on buses, trains and platforms
Candidate Info
13
years in
workforce
1
year
at this job
4

Public Safety Dispatcher

  • Answer incoming emergency and non-emergency calls.
  • Determine the nature of call in order to decide type of service.
  • Input and retrieve relevant information from various public database systems.
  • Dispatch emergency help according to type of emergency.
  • Maintain and update list for after-hours emergency response personnel.
  • Counsel callers as and when necessary in order to solicit prudent information.
Candidate Info
24
years in
workforce
1
year
at this job
Business Administration
5

Public Safety Dispatcher/telecommunicator

  • Answered multiline phone system including 911 calls, administrative lines, police lines, fire lines, and multiagency lines.
  • Dispatched police/fire/EMS/tow services.
  • Assisted callers with prearrival emergency aid.
  • Answered assistance inquiries from various jurisdictions through NCIC.
  • Operated seven computer screens simultaneously, (two map screens, two phone line screens, unit screen, NCIC screen, and PC screen for searches).
  • Handled high stress callers and dispatched the appropriate responders.
  • Entered warrants in NCIC.
Candidate Info
22
years in
workforce
5
months
at this job
Criminal Justice
Criminology & English
6

Public Safety Dispatcher

  • Prepare various reports for upper management validating various metrics
  • Provide guidance to campus constituents in prevention and response strategies regarding risk management
  • Conduct ongoing analysis of personnel, policies, and procedures to maximize efficiency, achieve reliable adherence to cost and quality
Candidate Info
28
years in
workforce
4
years
at this job
BS
Business Administration
7

Public Safety Dispatcher

  • Answer incoming 911 and business line calls.
  • Give EMD pre-arrival instructions and dispatch appropriate police, fire and EMS.
  • Log calls in IMC and dispatch while utilizing resources such as NCIC and CJIS.
Candidate Info
12
years in
workforce
4
years
at this job
HS
High School Diploma
BS
Criminal Justice
Criminal Justice
8

Public Safety Dispatcher

Answer incoming Emergency and Non-Emergency calls.

  • Determine the nature of the call in order to decide type of service.
  • Input and Retrieve relative information from various public database systems.
  • Dispatch Emergency help according to type of emergency.
Candidate Info
13
years in
workforce
5
months
at this job
C
Cosmetology
BA
Business Administration
9

Public Safety Dispatcher

  • Answer calls for service
  • Dispatch officers
  • Work quickly and efficiently
  • Perform under stress
  • Quick decision making
  • Monitor alarms for all UCSF campuses
  • Knowledge of CLETS/NCIC systems
  • Ability to multi-task
  • Obtained a dispatch Basic POST Certificate
Candidate Info
14
years in
workforce
5
years
at this job
HS
High School Diploma
AA
Associate of Arts

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