Program Specialist Resume Samples

Program Specialist

Managed Project and Program level activities for a platform migration/integration project critical to the merger of [company name] and Medco ($36MM budget with 320+ resources).

• Ensured program and subprojects were tracking to schedule, scope and budget following full SDLC compliance.
• Identified and managed critical dependences, risks, issues and contingency plans and communicated impact to schedule and/or costs.
• Managed the overall resource supply, demand and allocations for the program.
• Led daily internal program leadership meetings for reviewing sub project progress and overall program status.
• Provided internal and external program status updates to key leaders daily summarizing overall program progress.
• Led weekly financial review sessions and provided documentation necessary to ensure that projects, contracts, resources and change requests are maintained within budget and margin expectations.

Religious Program Specialist

Proven military leader trusted to provide physical security for Chaplains in combat environments, managing religious ministry facilities and handling all phases of the logistical support requirements for religious programs.

• Planning of procurement, production, inventory control, logistics and distribution of all goods associated with Navy and Marine Corps Marriage Enrichment Retreats
• Directly managed the operations of 33 personnel during customs and border inspections in support of Homeland Security resulting in the proper disposal of 30,954 pieces of illegal contraband
• Served as platoon commander of Religious Program Specialist Expeditionary Training leading 22 Sailors through combat training resulting in 100% graduation rate and being selected as the class honor graduate
• Improved the process for reporting, documenting and analyzing all 4th Marine Division Navy and Marine Corps suicide reports
• Trained as a Navy Instructor and selected to teach a 51 day basic avionics course for over 150 Navy and Marine Corps students

Program Specialist

Assisted in all phases of daily programming following the DPW 6500 regulations including incident management/reporting, quality assurance and advocacy for individuals served by the program

• Developed and implemented annual assessments ISP, quarterly reviews and revision of daily logs and monthly reports
• Facilitated interactions with the program nurse, administration, Delaware County OMR, PCHC and interest and advocacy groups
• Assisted program director with the hiring and disciplinary process as well as provided training and supervision to house supervisors, and direct care staff
• Preformed incident investigations for various counties in the Eastern Region as requested

Program Specialist

Re-organized the procedures for staff meetings creating a system that was more cost efficient, timesaving, and consistency in delivering guidelines and policies.

• Established a central location for staff meetings reducing staff travel
• Initiated medication call-line for staff to phone in refills reducing medication errors and increasing call-in efficiency
• Supervised several program managers to ensure smooth running of community living arrangement
• Supervised direct care staff in daily activities
• Trained staff in CPR, first aid, medication administration, and how to implement individual support plans for clients
• Organized fund raising activity resulting in successful financial contributions to sustain client activities

Program Specialist

Provided services to individuals with intellectual disabilities.

• Assisted individuals in attaining defined outcomes and goals.
• Encouraged individuals to grow, thrive and develop increased independence.
• Monitored a variety of Day Program Services ranging from Home and Community Habilitation Services, Companion, Job Coaching, and Residential Services.
• Maintained and supervised many Group Home and Lifesharing facilities.
• Supervised over 30 staff.
• Managed caseloads ranging from 8 to 16 individuals.

Program Specialist

Assisted in the validation and migration of all indirect work-force data from customers system of record to the new system of record for the program

• Responsible for the accurate classification of the indirect work-force based on the SOW for each specific project and the MSA with the supplier
• Implemented on-demand training program (Fieldglass) for managers and suppliers
• Created and documented processes used within the department
• Resolve all supplier issues involving consultants and independent contractors
• Provided suppliers and customer with reports when requested, often having to develop the report from scratch
• Proactively provided weekly reports to assigned suppliers to mitigate new supplier A/R issues

Agency Program Specialist

Managed and maintained high volume of data related to technical operations for daily transactions of Agents, Agency Development Specialist and Sales Executives.

• Processed an average of 3,027 transactions within a 6 month period, which included new agent appointment access, agent changes, terminations and policy downloads.
• Utilized creative problem solving of unique agency issues such as policy download, agent codes and agent IDs.
• Consulted with Agents, Sales Executives, Business Centers and Agency Development Specialists to determine agent's automation needs and setups.
• Responded to agency questions regarding automation, rater programs and management systems as well as policy download setup and capabilities.
• Participated in weekly meetings to evaluate and improve process timing of newly appointed agent.
• Collaborated with cross functional teams to develop procedures in streamlining the agent automation termination process. Monitored and processed terminations in compliance with internal audit procedures.

Program Specialist

• Collaborated with University of Texas Health Science Center Institute for Health Promotion Research to recruit 50 girls' ages 11 through 14 in a 9 week pilot program entitled Be Fit with Friends.
• Implemented and facilitated Be Fit with Friends Program in two middle schools.
• Created and implemented three community events to promote safe, fun, and accessible resources for physical activity.
• Developed budget for pilot program.
• Lead by example and participated with girls in Be Fit with Friends.
• Extensive experience with children ages 6 through 15 years of age in providing leadership skills.

Field Program Specialist

Provided program support to counties in Region VI to ensure region and county achievement of Social Services program goals.

• Trained county staff on policy, procedure, and good practice for Foster Care and Child Protective Services.
• Researched and interpreted Social Services policy, procedure and good practice.
• Provided case consultation, technical assistance, policy and practice interpretation and program and management analysis for an assigned number of county DFCS offices in Region VI.
• Certified new case managers and supervisors in reference to their assigned Social Services program area.

Client Assistance/program Specialist

• Managed a caseload of 30 participants for the Welcome Back Center program under Department of Health and Human Services
• Oversaw program logistics developing innovative resources for the overall development of the organization and its 75 participants
• Executed Welcome Back Center Program operations for 75 foreign trained health professionals
• Monitored and tracked program progress through data analysis to compile monthly and annual reports
• Composed the monthly and annual report for the Welcome Back Center and Latino Health Initiative Program