Pc Technician Resume Samples

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PC Technicians troubleshoot, debug, and install computer hardware components. Their resumes showcase such skills as performing virus detection and removal; upgrading PC hardware and software; troubleshooting network port and wireless connectivity issues; and providing technical support for IT hardware and software related to desktops, laptops, peripherals, Microsoft Office, and other standard software. Sample resumes show that educational prerequisites for this position include a high school diploma or its equivalent, as well as familiarity with popular operating systems like Mac and Windows.

1

PC Technician

Performed a domain administration role and acted as the final point of escalation for the technician team leading to an increase in team efficiency and accuracy.

  • Designed and improved forms and procedures for employee hiring and terminations that ensured accurate security rights assignment and removal while also strengthening regulatory compliance.
  • Completed an in-depth compatibility testing to assess the viability of a mobile Windows 8 platform. Identified key security issues and developed an action plan to resolve them.
  • Implemented a stop-gap solution for an inherited software issue that was impacting key development team members which resulted in a significant deadline being met.
  • Managed project for upgrading and consolidating corporate security programs to reduce costs and streamline security operations.
  • Created documentation and led technology training sessions for new employees that dramatically reduced helpdesk requests from new hires and generated positive feedback from both trainees and management.
  • Developed Exchange PowerShell scripts that automated calendar sharing permissions for clinical staff members that enhanced patient data security as well as streamlined calendar training and usage.
Candidate Info
8
years in
workforce
2
years
at this job
BS
Computer Information Systems
2

Network Administrator / PC Technician

Lead a team of admin's through network installations, and provided technical support to clients

  • Travelled to all on-site locations, and remotely diagnosed and resolved various PC, server, and network issues
  • Configured sites with Cisco ASA 5505 firewalls, and IOS zone based firewalls for network security
  • Administered networks with Cisco routers and switches using dynamic routing protocols, and spanning tree
  • Configured Microsoft, and Cisco DHCP servers, and implemented Cisco networks with VPN tunnels for customers
  • Troubleshoot and setup remote users, clients, & vendors that establish VPN connections
  • Communicated with the clients, and end users to gain agreement that the incident has been resolved
  • Ensured the stability, and security of network infrastructures, and established procedures for migration projects
  • Trained and lead other technical Analysts, and network administrators to support IT infrastructure and systems
Candidate Info
10
years in
workforce
10
years
at this job
3

PC Technician

Ensured performance and availability of IT equipment, including phone systems, servers, desktop computers, printers, HP Netbooks, and hand held scanning devices for all retail stores. Collaborated with corporate IT groups for on-site support and technology resolutions. Installed new hardware and software. Identified user needs and modified systems accordingly.

  • Maintained all Cisco networking equipment throughout all retail stores.
  • Provided complete recoverability of systems and applications.
  • Created phone support training and documentation for technicians across multiple divisions.
  • Troubleshot and repaired IBM 4690 operating system controllers and Linux based controllers.
  • Serviced Hobart, Toledo, and Bizebra counter scales.
Candidate Info
25
years in
workforce
14
years
at this job
4

Temporary PC Technician

Completed institutional computer system update and integration project.

  • Configured and networked over 100 PCs, accessories, and peripherals.
  • Applied patches to rollover components and integrated hardware and software to legacy system.
  • Installed proprietary drive images and completed compatibility testing.
  • Reviewed and followed tiered wiring schematics
  • Pulled bulk Cat 5/6 cable, affixed and tested RJ45 connections.
  • Tested computer system connectivity and authorized final project signoff.
Candidate Info
7
years in
workforce
2
years
at this job
HS
High School Diploma
AS
Technology
5

Sales Associate/pc Technician

Obtained the required information from service requesters and logged the information into proper call management system

  • Supported Windows operating systems Vista, 7 and 8 and Microsoft Office Applications.
  • Identified PC hardware and software issues and applied troubleshooting skills to resolve
  • Responsible for PC deployment and imaging using Norton Ghost
Candidate Info
8
years in
workforce
4
years
at this job
AS
Information Technology
Hvac Certification
6

PC Technician

Worked in the Information Technology Department interfacing directly with customers to resolve technical issues both on a small and large scale.

  • Managed the set up and deployment of computer installs (20 - 100 at a time)
  • Tracked inventory from delivery from vendors to final destination
  • Handled multiple work orders and tasks at a time
  • Interfaced with clients and worked with them to solve individual issues
  • Resolved PC issues with limited resources
Candidate Info
4
years in
workforce
4
years
at this job
BS
Information Technology
7

PC Technician

Owned and operated the business and managed all the following functions: Accounting, Requisitions, Inventory, Billing, Shipping, and many more.

  • Repaired basic and advanced PC issues: For example, program errors, viruses, malware, spyware, security, OS issues and hardware malfunction.
  • Fixed and installed networks, transferred information, created and customized computers from scratch depending on the needs of the customer and budget.
  • Traveled in multiple surrounding county areas for computer repairs and home issues.
Candidate Info
17
years in
workforce
3
years
at this job
HS
High School Diploma
Computer Repair
8

PC Technician II

Provided direct customer support to resolve customer problems/questions as quickly as possible while providing the highest level of service.

  • Updated tickets, provided status updates and follow up resolutions to customers.
  • Installed and maintained network shares and printers, and software on client workstations.
  • Worked with various Support Security Standard (Anti-virus/firewall, etc.) tools to ascertain possible security threats, and resolve any such issues found.
  • Worked with Exchange Server Management Shell 2010 to troubleshoot and resolve user and group mailing issues.
  • Proficient in using Alteris Management Console to remotely install and image desktops.
  • Used both Alteris Service Desk and SMR-T Ticketing systems to create, track, and resolve user issues.
Candidate Info
7
years in
workforce
2
years
at this job
9

PC Technician

Supported 100 users using multiple OS platforms.

  • Maintained and supported Dell PC'S, HP Printers, Fujitsu and Canon scanners.
  • Performed software and hardware updates as needed.
  • Monitored and maintained daily backups.
  • Assessed solved user problems as they arose.
Candidate Info
20
years in
workforce
12
years
at this job
AS
Computer Programming
10

PC Technician Assistant

  • Performed inventory quality control on all incoming laptops and AV equipment for customer training programs
  • Completed database wiping procedures on all returned laptops and conducted general hardware maintenance as required, i.e., hard-drives, keyboards, ram, batteries, LCD screens and wireless connectors
  • Provided on-site deployment of laptop and desktop computers per client specifications, assuring proper setup and functionality of all computers and network equipment
  • Experience using Symantec Ghost 11.0 in Cloning Machines
Candidate Info
22
years in
workforce
4
months
at this job

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