Patient Service Representative Resume Samples

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Patient Service Representatives provide assistance to patients throughout all phases of medical treatment. Typical functions mentioned in a Patient Service Representative example resume are assessing patient needs, listening to patient concerns, explaining medical procedures, recommending community resources, and making sure patients get personalized treatment. Employers select resumes highlighting assets such as bedside manners, a caring personality, knowledge of medical terminology, networking, computer literacy, and emotional stability. Education requirements include an Associate or Bachelor’s Degree and training in medical terminology, anatomy, medical records, and health insurance.

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11

Patient Service Representative

Schedule new and return appointments, tests, and procedures

  • Responsible for calling insurance companies and obtaining pre-authorizations for diagnostic tests and admission as required by insurance companies
  • Provide clinical information verbally to nurses when required by insurance companies
  • Call other physician offices to refer patients
  • Scan orders and records daily into Electronic Medical Record
  • Fax patient orders to appropriate destination
  • Provide excellent service to patients while working hard to meet the patient's requests and physician orders
  • Answer telephones and route messages to appropriate discipline
  • Collect co-pays upon request
  • Use systems G4 Enterprise Studio, Varian Medical System, Orchard COPIA, and Lync on a daily basis
Candidate Info
8
years in
workforce
1
year
at this job
BS
Health Care Management
12

Patient Service Representative

  • Register patients accurately with demographic and insurance information
  • Answer patient questions and inquiries via telephone
  • Collect insurance co-pay accurately
  • Work as a team to complete projects and ensure positive patient experience
Candidate Info
8
years in
workforce
7
months
at this job
Biology
13

Patient Service Representative

  • Schedule patient appointments
  • Post procedure codes at time of service and collect any patient responsible portion.
  • Answer billing questions utilizing our ledger and through communication with insurance companies
  • Input and update patient information.
Candidate Info
11
years in
workforce
1
year
at this job
BS
Kinesiology And Health
14

Patient Service Representative (psr)

  • Instruct and educate the patient and family on how to wear and care for the Lifevest (External Defibrillator)
  • Explain why it is important for them to wear a Lifevest and how to properly use it
  • Drive to where the patients are at (Hospitals and their Homes throughout Houston)
  • Faxed all paperwork and signed agreements to our main service center
  • Drove to different shipping centers to pick up and drop off Lifevest equipment
  • Participated in patient follow-ups incase further assistance was needed
Candidate Info
10
years in
workforce
1
year
at this job
C
Physical Therapy Aide
Respiratory Technician
15

Patient Service Representative

Greet and ensure patients are correctly prepped for physical therapy

  • Update and maintain patient records
  • Apply co-payments when necessary
  • Distribute confidential medical records to medical sites and patients
Candidate Info
1
year in
workforce
7
months
at this job
HS
High School Diploma
AS
Biology
16

Patient Service Representative

  • Schedule and confirm patient appointment, check-ups and physician referrals
  • Compile and record medical charts, reports, and correspondence
  • Interview patients, ascertain purpose of visit, complete insurance and HIPPA forms
Candidate Info
4
years in
workforce
8
months
at this job
HS
High School Diploma
17

Pharmacy Technician-patient Service Representative

Receiving inbound calls from patients and specialty doctors

  • Assisting patients in ordering monthly medication as well as setting up new orders
  • Referring non-complying patients to pharmacists and specialty healthcare professionals
  • Performing pharmaceutical calculations
Candidate Info
3
years in
workforce
2
years
at this job
HS
High School Diploma
AS
Graphic Design
Pharmacy Technology

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