Patient Access Manager Resume Samples - Page 2

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Patient Access Managers handle access services in a hospital. Typical responsibilities listed on a Patient Access Manager resume are improving patient and family satisfaction, reducing bad debt, eliminating barriers to patient flow, securing patient care, and ensuring compliance with industry standards. Based on our collection of example resumes, the ideal candidate should demonstrate leadership, networking, strong communication and negotiation skills, multitasking, time management, and reporting skills. Employers select candidates holding a degree in healthcare management or business administration.

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11

Patient Access Manager

Managed seven outpatient and inpatient departments in addition to the billing department.

  • Interviewed and hired staff. Provided hospital orientation and was the HR liaison.
  • Oversaw patient insurance eligibility process, patient's accounts, cash posting and financial clearance.
  • Provided excellent customer service for patients and visitors.
  • Handled patient and/or staff complaints professionally and positively.
  • Actively participated in developing the registration process for the newly outpatient birthing center.
Candidate Info
6
years in
workforce
2
years
at this job
BS
Child Development And Family Science
12

Patient Access Manager

  • Responsible for maintaining all daily operations for Admitting Department, including supervision of 32 employees
  • Customer service dealing with patients, Dr's offices and staff
  • Involved in several process improvement teams at both hospital and corporate levels
  • Improved existing QA process to increase employee accuracy by 35% in 6 month time span
  • Created process to decrease Medical Necessity denials by training physician office staff on appropriate diagnosis coding. Medical Necessity Denials decreased by $1.1 Million in first year.
Candidate Info
9
years in
workforce
3
years
at this job
Business Management
13

Patient Access Manager

Direct Supervision of 20 Patient Access Registrars in a Call Center Environment.

  • Performed Productivity Audits.
  • Managed Time & Attendance and Payroll for Access staff.
  • Greeted and Assisted Patients within the facility.
  • Managed Daily Staff Scheduling; Filled-in at various positions, including Financial Office Cashier.
  • Assigned and Managed All Tasks Designated by Department Manager.
Candidate Info
7
years in
workforce
3
years
at this job

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