Passenger Service Agent Resume Samples - Page 5

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Passenger Service Agents work to make sure that everyone who boards an airplane enjoys a smooth flight. Skills listed on example resumes of Passenger Service Agents include identifying third-party ticketing errors and communicating solutions to these errors to customers, and escorting passengers through security when necessary. Most employers prefer to see a high school diploma or its equivalent listed on the resumes of Passenger Service Agents, as well as previous experience working in a service-based position.

For more information on what it takes to be a Passenger Service Agent, check out our complete Passenger Service Agent Job Description.

Looking for cover letter ideas? See our sample Passenger Service Agent Cover Letter.

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41

Passenger Service Agent

Provide the passengers with ticketing and ensuring the proper handling of their checked luggage.

  • Excellent customer service skills and knowledge of computer operations.
  • Coordinate with passenger and make public announcements in the gate area.
  • Provide assistance for all customer inquiries.
Candidate Info
4
years in
workforce
6
months
at this job
AS
Associate of Science
Computer Science
42

Passenger Service Agent

Check in Passengers, issue boarding pass, seat selection and verify immigration documentation.

  • Check in baggage; ensure company regulations regarding size/weight are complied with collect excess charges.
  • Make reservations.
  • Compute fares, issue tickets and provide passengers with relevant information, including Customs and Immigration requirements.
Candidate Info
4
years in
workforce
2
years
at this job
43

Passenger Service Agent

Ensure traveling customers receive friendly and efficient assistance as they prepare for there flight

  • Processing tickets sales, refunds and exchanges for traveling passengers
  • Communicating with other airlines to provide customers needs
  • Working alongside and performing the duties of baggage handling, security check and sometimes cleaning aircraft
Candidate Info
2
years in
workforce
6
months
at this job
HS
Aviation
44

Passenger Service Agent

Provide clients with assistance in preparing required travel documents and forms.

  • Trace lost, delayed, or misdirected baggage for customers.
  • Check baggage and cargo and direct passengers to designated locations for loading.
  • Confer with customers to determine their service requirements and travel preferences.
Candidate Info
12
years in
workforce
3
years
at this job
45

Passenger Service Agent

  • Greeted, checked-in and provided gate services
  • Designated seat assignments for international airline passengers using reservation and ticketing software.
  • Verified passenger departure documents for accuracy
  • Escorted international passengers and unaccompanied minors to immigration
  • Provided customer service liaise with airline and customers
Candidate Info
2
years in
workforce
10
months
at this job
HS
High School Diploma
HS
High School Diploma
BS
Psychology
46

Passenger Service Agent

  • Check in passengers
  • Arrival assistance
  • Aircraft boarding (Gates)
  • Tend to the ill, elderly, children, and disabled passengers that need special assistance
  • Taken Dangerous goods course and FAA courses.
Candidate Info
6
years in
workforce
5
years
at this job
HS
High School Diploma
BS
Biology

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