Operations Supervisor Resume Samples - Page 2

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Operations Supervisors are responsible for the execution and planning of the budget of a particular department within the company, as well as overseeing the company's inventory and developing measures to both motivate employees and undertake office management. Responsibilities that are listed on Operations Supervisor sample resumes include supervising sales support team members on processing shipments, managing all operations issues, and making key decisions about stock control. A high school diploma is required at a minimum for this position, though courses in math, science, production, and technology will make a candidate's resume stand out from the crowd.

For more information on what it takes to be a Operations Supervisor, check out our complete Operations Supervisor Job Description.

Looking for cover letter ideas? See our sample Operations Supervisor Cover Letter.

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11

Operations Supervisor

Supervised the work of office employees to ensure adherence to quality standards and meet all deadlines, prepared procedures, and corrected errors or problems for 8 direct employees.

  • Created a PowerPoint presentation as part of a project to introduce new employees and clients to the bank. Project was successfully launched in July 2014.
  • Managed an Access database to track rebate accruals for 400+ Commercial Card customers.
  • Created a less complicated spreadsheet to issue work schedules to staff which helped identify training issues.
Candidate Info
15
years in
workforce
2
years
at this job
BS
Bachelor of Science
12

Field Operations Supervisor

Responsible for supervision and leadership of 4 census teams that were staffed with 26 personnel on each team.

  • Motivated and coached large teams and conducted one-on-one training to enhance employee job knowledge.
  • Oversaw quality control and ensured employees were processing questionnaires according to company requirements; resolved issues regarding incomplete questionnaires.
  • Hired trained and supervised staff as well as provided performance feedback.
  • Directed and coordinated all training classes assigned to the numerators.
Candidate Info
10
years in
workforce
1
year
at this job
BS
Business Management
13

Operations Supervisor - Packing and Picking Departments

Direct supervisor of up to 55 employees.

  • Facilitated daily start up meetings, delivered weekly department meetings on several occasions.
  • Created standard operating procedure documents for multiple functions.
  • 97% Engagement index on Employee Opinion Survey taken by direct reports in 2010.
  • Resolved issues with escalated customer orders.
  • Processed and administered monthly performance reviews to all direct reports.
  • Modeled and enforced policies and procedures; partnered with Manager and Human Resources to address policy violations and delivered appropriate levels of corrective action.
  • Handled employee attendance including processing requests for time off, systemically processing PTO and delivering corrective action for excessive absenteeism.
Candidate Info
18
years in
workforce
10
years
at this job
14

Senior Food Operations Supervisor

Supervised Food Service Supervisors in the direction of operations and services of all dining rooms in a large institution.

  • Dealt with labor relations and subordinate personnel grievances on a first level basis.
  • Inspected all dining rooms for cleanliness, staff hygiene, proper portion control; requests repair or replacement of equipment; requisitions, stores, and inventories dining room supplies.
  • Researched and reviewed procedures for more economical improvement of foodstuffs, supplies and services.
  • Managed personnel actions, reassignments, and awards for 79 managers.
Candidate Info
12
years in
workforce
2
years
at this job
15

Operations Supervisor

Recruited, managed and mentored an average of 100 new customer service representatives per year.

  • Monitored the daily activities of 40 customer support team members.
  • Addressed negative customer feedback immediately.
  • Effectively communicated with team members to maintain clearly defined expectations.
Candidate Info
3
years in
workforce
3
years
at this job
HS
High School Diploma
16

Training Operations Supervisor US Border Patrol

Developed Operations Training Program and Instructor Development Course, the primary instructor
certifying program for all Customs and Border Protection instructors.

  • Reduced the cost of certifying instructors by developing on-site training, saving $2000 per instructor.
  • Supervised 50 employees per session, averaging 6 session annually
  • Managed 8 employees in Instruction Systems Design, Instructor Develop Training, and Mission
  • Designed, developed, and implemented Curriculum Develop training.
  • Accredited 5 Border Patrol Academy courses through the Federal Law Enforcement Accreditation
  • Crafted budget in excess of $50.000.00 for training of all agents and accreditation, maintaining adequate
  • Evaluated instructor performance and prepared quarterly and yearly Performance Work Plans for subordinates.
  • Briefed visiting dignitaries concerning curriculum and instructor development.
  • Develop curriculum for Border Patrol Academy students in accordance with Federal Laws, Judicial
  • Acted as liaison between the Border Patrol and other agencies concerning Instructor Development,
Candidate Info
21
years in
workforce
3
years
at this job
BA
History, Theology
17

Hospital Operations Supervisor

Managed day to day operations of an "in-house" equipment management program for a 120 bed hospital. Met or exceeded financial plan each year. Most recently:

  • Beat revenue budget by 19% (over $100,000) in FY2014.
  • Managed expenses to within 1.98% of budget in FY2014.
  • Exceeded profit plan by over 34% in FY2014
  • Maintained high quality scores averaging 100% for all 4 quarters in FY2014.
Candidate Info
19
years in
workforce
5
years
at this job
BBA
Finance
18

Operations Supervisor

Managed the operational activities of a variety of functions pertaining to insurance filing including front end errors, charge monitoring, reimbursement trending, payer issues, and overall metrics of accounts receivable.

  • Monitored and analyzed team workflow and productivity. Reviewed and analyzed reports, records and directives.
  • Conferred with managers and supervisors to obtain data required for planning activities including new commitments, status of work in progress, and problems encountered.
  • Evaluated current procedures and practices for accomplishing department objectives. Developed and implemented improved procedures and practices.
  • Provided work direction, resolved problems, and set deadlines to ensure timely completion of work.
Candidate Info
14
years in
workforce
2
years
at this job
AA
Business Administration
BS
Business Administration
19

Foreclosure Operations Supervisor

Managed daily team workflow and performance of a team of 6-12 Operations Specialists utilizing internal reports and spreadsheet tracking

  • Created Data Entry Guides to streamline processes and maximize production
  • Proposed, wrote, and implemented Quality Control checklists and procedures
  • Administered monthly scorecards and annual performance reviews
Candidate Info
13
years in
workforce
2
years
at this job
20

Operations Supervisor

475 million annual average in new external loan volume

  • Created Customer Retention, Follow Up & Business Replay Card Departments
  • Exceeded annual sales goals while achieving minimal employee turnover
  • Managed a staff of 75-100 employees
Candidate Info
4
years in
workforce
4
years
at this job
BS
Business Management

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