Night Manager Resume Samples

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Night Managers work in hotels and represent management during the night. Common activities these employees mention in their resumes are directing hotel operations, handling special requests, greeting guests, acting as a manager on duty, managing staff, performing the full night audit if needed, collaborating with the housekeeping department, and enforcing safety procedures. Eligible example resumes for Night Managers emphasize qualifications such as problem-solving, leadership, teamwork, effective communication, safety procedures knowledge, supervisory abilities, and customer focus. Most Night Managers hold a degree in hotel management or hospitality studies.

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1

Night Manager

Overview: Manager on Duty during twilight hours responsible for ensuring guest satisfaction and safety.

  • Responsible for overall operation of the hotel during off-peak hours for a 97 room boutique property.
  • Trained, coached, and evaluated associates to achieve performance and personal goals.
  • Developed and executed service standards following hotel acquisition and during period of repositioning.
  • Patrolled hotel to ensure safety and security of associates, guests and hotel property.
Candidate Info
3
years in
workforce
8
months
at this job
C
Paramedic
AAS
Hospitality Management
BFA
International Business
2

Night Manager

  • Represented the general manager during evening hours. Made decisions successfully resolving guests concerns to the guest's
  • Provided leadership, supervision and guidance to eleven direct and twelve indirect reports in ten departments. Developed a team
  • First level of command for all emergency situations. Successfully evacuated the facility on two occasions without incident.
  • Created and monitored the guest room Fresh Eyes Inspection Program. Reported trends to the housekeeper and general manager.
  • Managed the lounge bar. Maintained an attractive lounge in which guests could relax and enjoy their favorite beverage after their
  • Scheduled and supervised reception bartenders. Maintained a roster of five on call bartenders for special events.
  • Integral member of the conference center management team. Managed the cleaning and security contract for the general manager.
Candidate Info
31
years in
workforce
6
years
at this job
3

Night Manager

Effectively manage all departments of hotel during night shift that includes: Front Desk, Housekeeping, In-Room Dining, Security, Engineering, Banquets and Royal Service.

  • Responsible for all hotel guest issues, colleague issues and any other issues that may arise during night shift.
  • Successfully run the hotel's End of Day/End of Month procedures on a nightly basis that include backing up all hotel folios, credit card settlement, Micros and Protobase settlement, and various other hotel reports.
  • Oversaw the raising of hotel J.D. Power score for clarity of billing from an 8.91 in 2012 to a score of 9.07 in 2013.
  • Responsible for all upsell room revenue in hotel that includes the approval of and payment of upsell commissions.
Candidate Info
10
years in
workforce
5
years
at this job
C
Essentials Of Hospitality Management
C
Certificate
BS
Business Administration
4

Night Manager

  • Led and motivated the store team to increase customer relations and promote efficiency
  • Managed the store stock levels and ensured all products were priced, promoted and well displayed.
  • Provided customer support and responded to customer comments and complaints.
  • Maintained drawer counts, and was responsible for closing procedures and securing the premises.
  • Performed and administered daily recovery to ensure a neat clean and organized store.
Candidate Info
4
years in
workforce
4
years
at this job
HS
High School Diploma
5

Night Manager

Began as baker and due to work ethic and drive was quickly promoted to night manager supervising a team of nine. Management skills were such that workers thrived under a positive and supportive environment.

  • Fast, efficient, professional and friendly, was able to increase sales and worker productivity month over month consistently driving store profits.
  • Provided an authentic New York experience through fast, friendly and knowledgeable customer service.
  • Through diligent maintenance of machines, display cases, lighting and store cleanliness, ensured that customers and workers enjoyed a pleasant and inviting dining experience as evidenced in third party reviews such as Yelp.
  • Trusted with handling cash, closing store and managing personnel.
  • Assisted owner in the hiring process.
Candidate Info
20
years in
workforce
8
years
at this job
6

Night Manager

Offered successful ideas to help benefit company in daily operations of hotels and in revenue

  • Responsible for balancing credit cards and cash flow of daily revenue
  • Ran night audit reports, checked in guest and secured property
  • Trained in all operational aspects of the organization i.e. budgeting, administration, funding, performance reviews, forecasting and P&L reports
  • Sales/Marketing, direct bills, cold calls, outside sales, scheduled group reservations, booked banquet, and meeting rooms
Candidate Info
9
years in
workforce
3
years
at this job
Criminal Justice
7

Night Manager

Responsible to take charge of the entire hotel's operation during the night shift

  • Ensured the security of the hotel, staff members, and the guests
  • Completed night audit and entered accurately information required with attention to details
  • Performed general activities and maintained hotel's cleanliness and appearance
  • The company is pleased with my service which is still on-going
Candidate Info
10
years in
workforce
6
years
at this job
C
Food Hygiene
C
Certificate
C
Certificate
8

Assistant Night Manager

Reorganized shelves

  • Supervised four to six employees a night and maximized job output
  • Balanced $20,000+ nightly
  • Increased productivity
  • Provided exceptional customer service
  • Maintained a clean and organized working environment
Candidate Info
11
years in
workforce
4
years
at this job
AS
Nuclear Technology
BS
Mechanical Engineering
9

Night Manager

Involved in Pre-Opening and Opening operations of [company name].

  • Maintained financial controls and compliance and night audit bank control.
  • Prepared daily statements. Utilized Micros Property Management System.
  • Ensured quality service is provided to all guests. Checked guests in and out. Resolved guest issues and requests.
  • Balanced and audited for accuracy in accounts. Resolved accounting discrepancies.
  • Responsible for most Hotel functions on the overnight, including Front Desk and Housekeeping.
  • Responsible for Emergency situations.
Candidate Info
16
years in
workforce
6
months
at this job
10

Night Manager

Maintained high standards of customer service during high-volume, fast-paced operations.

  • Directly handled currency for opening and closing.
  • Input data to generate daily sales reports which were directly reported to the district manager.
  • Took initiative to find extra tasks when scheduled duties were completed.
  • Hire, train, and coordinate a staff of 6.
  • Handled currency and credit transactions quickly and accurately.
Candidate Info
6
years in
workforce
5
years
at this job
HS
High School Diploma

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