Night Auditor Resume Samples - Page 2

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Night Auditors perform front desk and accounting duties for hotels and other lodging establishments. Example resumes of Night Auditors incorporate such skills as operating specialized vehicles to transport consumers and power chairs to and from appointments, and keeping a daily log of medication disbursements. A formal educational background is not mandatory on applicants' resumes, though experience or coursework in the areas of accounting, hospitality, or bookkeeping may be preferred by employers. On-the-job training is also almost always provided to new hires upon employment.

For more information on what it takes to be a Night Auditor, check out our complete Night Auditor Job Description.

Looking for cover letter ideas? See our sample Night Auditor Cover Letter.

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11

Night Auditor

Verified and balanced financial transactions from each shift and deposited reports for General Manager to review

  • Greeted, registered, and assigned rooms to overnight guests
  • Completed document on rooms available each night
  • Used telephone switchboard and transmitted telephone messages to hotel patrons
  • Washed, folded, and put away laundry items such as towels and sheets
  • Compiled written communication on damages to rooms, customers staying past check out time, etc.
Candidate Info
5
years in
workforce
1
year
at this job
HS
High School Diploma
Nursing Assistant
12

Night Auditor

Greeted, registered and assigned rooms to guest of hotels.

  • Answered department telephone calls within three rings, using correct salutation and telephone etiquette
  • Recommended top dining and entertainment option for guest in the New York Area and its surrounding area.
  • Collaborated with maintenance and housekeeping to ensure that all rooms have received top quality care
  • Participant of Hotel incident Command System
  • Interact with various Revenue Cycle to formulate
  • Schedule, closing of guest Visit and Billing Collection
  • Supervise the evening/night Operation to ensure the safety of the hotel guest.
Candidate Info
4
years in
workforce
1
year
at this job
BA
Business Administration
13

Night Auditor

Provided customer service to hotel guests above and beyond Hyatt standards

  • Resolved guest issue to assure excellent service recovery
  • Created reports and settlements to assist every department in a full service hotel
  • Learned general housekeeping to assist guest needs when housekeepers are unavailable
  • Quickly learned and mastered Opera Property Management System
Candidate Info
9
years in
workforce
9
months
at this job
BS
Resort, Recreation Management, And Hospitality
14

Night Auditor

Ran nightly audit reports and processed daily credit card authorizations

  • Worked extensively in Excel, preparing financial statements and reports
  • Reported directly to accounting manager and hotel general manager
  • Kept a balanced cash drawer, working with large amounts of cash
  • Provided customer service to guests checking in and out, and other guest related issues
Candidate Info
3
years in
workforce
8
months
at this job
BBA
Finance
15

Night Auditor

Providing customer service to the guest in the hotel

  • Checking in and checking out clients
  • Calculating and making sure that the numbers are even during my shift and if not locating and fixing the problem
  • Providing administrative duties for management
  • Making decisions to better the guest stay
  • Improved efficiency by organizing mounds of paperwork into confidential, detail-oriented filing system.
  • Answer all incoming calls, routing each one to the correct staff member and recording detailed messages when required.
Candidate Info
17
years in
workforce
1
year
at this job
Business & Accounting
16

Night Auditor/front Desk Agent

Performed a combination of routine calculating, and posting

  • Checked the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other employees
  • Prepared the Night Audit Package by printing out reports.
  • Closed and balanced room accounts; analyze and correct out-of-balance transactions. Interpreted, and record from registration documents to check-in and check-out guests.
  • Maintain awareness of current status of rooms and individuals guests.
  • Posted charges and processing payments from guests.
  • Operated front desk switchboard, received and routed telephone calls.
Candidate Info
5
years in
workforce
2
years
at this job
17

Guest Service Agent/night Auditor

Courteously greeted and assisted guests with check in/out, attended to any special requests, and sought opportunities to build brand loyalty by offering room, package, and amenity upgrades

  • Oversaw procedures related to check validation, credit card authorization, rate plan oversight, and delivery of unique group package amenities
  • Completed GSA certifications through the Hilton training program, including those detailing company policies concerning sensitivity to special needs, privacy, and security
  • Performed bookkeeping tasks including the audit of payment receipts from multiple outlets, with special attention to negotiated rate plans and the correction of yany posting discrepancies
  • Oversaw daily server maintenance and full systems-reboot, working closely with IT department
  • Highly proficient with On-Q software for use with inventory management, sales and reservations, payment verification, attention to loyalty-program status, CRM policies, and amenity preferences
  • Additional software used: GuestWare3, Safe-Lock, MICROS, Microsoft Access/Outlook/Power-point
  • Operated the PBX station, fielding a high volume of inbound and in-house calls, relaying messages between departments, logging all transportation and room service activity, monitoring the security alarm system, and documenting all guest requests and maintenance issues
  • Received exemplary performance reviews. Consistently achieved 1st place in monthly up sell incentives contests and loyalty-program enrollment drives. Frequently top-ranked in guest satisfaction surveys
Candidate Info
3
years in
workforce
1
year
at this job
BA
Economics
18

Night Auditor

Perform all night audit functions and oversee the safety and security of the hotel, as well as handle any enquiries effectively and efficiently.

  • Provide friendly, efficient and hospitable service at the front desk during check in and checkout.
  • Run the night audit process through the MyHMS3 system of the Hotel.
  • Handle cash, make change and balance an assigned house bank.
  • Post charges to guest suites and house accounts.
  • Accept and record vouchers, traveler checks, and other forms of payment.
  • Run daily hotel occupancy reports, status of rates and room availability
Candidate Info
12
years in
workforce
3
years
at this job
HS
High School Diploma
AS
Accounting
Business Management
19

Night Auditor

Responsible for checking in late guests and charging them for amount of stay and incidentals.

  • Able to answer any questions guests had upon check in.
  • Verify all guests are checked in, charge for one night the no shows.
  • Close and balance credit card activity for the day.
  • Run night audit program and make sure day rolls over.
  • Distribute various reports to house keeping and management.
Candidate Info
1
year in
workforce
1
year
at this job
20

Front Desk Clerk / Night Auditor

As a front desk clerk, had the opportunity to work with a wide variety of proffessional and recreational clientelle. As the night clerk, had to make decisions without the immediate need of a supervisor's intervention.

  • Provided information to guests about hotel policies, services, and amenities. Additionally, information and advice about local attractions, businesses, restaurants and other services were provided as needed.
  • Listened to and resolved guest concern issues including acting as intermediary between housekeeping, other departments, and guests.
  • Posted charges to guest accounts, proccessed payments, and audited the day's charges, making corrections when necesary. General data entry, organizing and filing records.
Candidate Info
8
years in
workforce
7
years
at this job

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