Network Technician Resume Samples

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Network Technicians, also known as Computer Network Technicians or Computer or Network Support Specialists, manage, troubleshoot, repair, and implement computer and network systems. Example resumes for this position highlight such skills as installing, maintaining, and troubleshooting Local Area Networks, Wide Area Networks and data communications equipment; analyzing and fixing network-related problems reported by users; and configuring routers and switches. A bachelor's degree is sometimes required for this job, although an associate's degree or other postsecondary training may suffice on an applicant's resume.

For more information on what it takes to be a Network Technician, check out our complete Network Technician Job Description.

Looking for cover letter ideas? See our sample Network Technician Cover Letter.

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1

Network Technician

Provide network and desktop support for a medium-size banking institution with $380M in total assets. Analyze user needs and recommend appropriate hardware/software solutions. Support high security banking applications, MS Active Directory, and MS Server 2003 including tape backup and general replication.

  • Researched and negotiated with vendors the purchase of software and hardware technologies to ensure network projects were managed and successfully completed.
  • Led deployment and integration of software applications throughout a Wide Area Network (WAN) in supporting information processing and security requirements for the organization.
  • Performed network and desktop support for 150+ users across 7 remote locations, identifying and resolving issues to ensure minimal business disruptions.
Candidate Info
6
years in
workforce
3
years
at this job
Sciences
2

Network Technician

Installed, troubleshot, and supported all peripherals attached to a customer's network infrastructure

  • Provided on-site assistance to end users pertaining to the installation, troubleshooting, and support of their computer applications and network devices
  • Completed monthly preventative maintenance on all network related equipment installed on-site including tracking anti-virus, backup, and WSUS statuses
  • Compiled and maintained network documentation when performing network assessments
  • Assisted in developing long term strategies and capacity planning for meeting future business technology needs
  • Assisted in the development, implementation, and installation of large technology projects
Candidate Info
4
years in
workforce
4
months
at this job
BS
Computer Science
BS
Computer Science
3

Network Technician

Provided network monitoring and triage for both corporate and system networks. Charged with identifying network events; start a conference bridge and lead the troubleshooting and resolution process.

  • Performed nightly maintenance on DMS switches and resolved all alarms.
  • Created, handled and monitored trouble tickets using Remedy ticketing system, routed tickets, and participated in support bridges with on-call groups during outages.
  • Acted as a point of escalation to the customer during outages.
  • Charged with analyzing the configuration of all network TDM and VOIP based equipment.
  • Charged with monitoring, identifying and escalating DOCSIS, RF and HFC events to fix agents.
  • Handled monitoring network events during and after installation and configuration of the switches and routers.
Candidate Info
9
years in
workforce
3
years
at this job
AA
Business Administration
BBA
Bachelor of Business Administration
BA
Business Administration
4

Network Technician

Lead implementation team rolling out 270 systems to 26 different departments

  • Trained new employee on systems, software, and services
  • Volunteered overtime during major viral outbreak to mitigate spread and user downtime
  • Created system for imaging desktops and laptops cutting implementation time by two-thirds
  • Completed wireless network survey and installed wireless access points
Candidate Info
13
years in
workforce
10
years
at this job
HS
High School Diploma
AS
Associate of Science
BA
Bachelor of Arts
5

Junior Network Technician

Deployed wireless access points throughout the campus and dorms to ensure stable wireless connectivity

  • Troubleshoot and resolved technical issues with operating systems, hardware, software, and network connectivity
  • Tagged departmental wireless access points, providing them with full network connectivity, and user configuration
  • Ensured that all devices met security standards in regards to encryption, management, and protection prior to connecting them to the network. Activated physical network connections in supported WCMC data closets
  • Managed all assigned work using ticketing system. Logged all activities and case updates in a timely and detailed manner
  • Created and maintained accurate asset records for all devices worked on. Updated and managed IP address assignments in database
Candidate Info
4
years in
workforce
5
months
at this job
BS
Computer Information Systems
6

Network Technician

Served as a member of an 8 person team, responsible for providing first level support in a large, mixed network environment with over 2,500 users

  • Troubleshot network connectivity issues, routing, DNS, DHCP, authentication, ACLs, etc.
  • Maintained the latest patch/firmware builds across all managed network devices
  • Provided technical assistance to new and contracted employees/technicians
  • Replaced end of life hardware, including servers, switches, routers, WAPs, firewalls, workstations, etc.
Candidate Info
3
years in
workforce
2
years
at this job
7

Network Technician

Opened and assigned service tickets for datacenters in Salt Lake City and Las Vegas while closing out tickets and troubleshooting software and hardware for systems in two Phoenix area datacenters

  • Updated Linux OS platforms, software configurations, RAID arrays, network specs, etc. for various
  • Coordinated with other on-site teams with HP, McKinstry, PayPal, and TeraData for broader site
  • Participated in on-call rotation 24/7 for mission-critical eBay downtime issues or during peak traffic
Candidate Info
5
years in
workforce
11
months
at this job
BA
Computer Informatics
8

Network Technician I

Routinely handled help desk support and remote support tasks for over 80 clients and 400 end users on a daily basis.

  • Documented all work and related tasks onto an online ticketing system
  • Created and organized guidelines and device lists all computer and software support for client sites.
  • Worked with an internal high-level support team for server and network troubleshooting and maintenance
  • Managed and installed network solutions and research projects for various clients
Candidate Info
1
year in
workforce
9
months
at this job
9

Field Network Technician

Responded and responsible for every assignment tasked in the field

  • Utilized computerized and electronic devices to trace any problem in the field
  • Investigated the cause of problems and implemented the best solution, also kept rigorous preventive maintenance to ensure decreased issues and down time
  • Documented the inspection and repair and reported the documents for fast-acting solutions
  • Attained "Excellence in Service Award" and Society of Cable Telecommunications Engineers Certification and Membership
Candidate Info
8
years in
workforce
5
years
at this job
10

NOC LEVEL 2 NETWORK TECHNICIAN

Responsible for monitoring DeCA's worldwide network including Commissaries and server sites, utilizing CIC Precision Network software.

  • Investigated WAN circuit outages and worked with multiple commercial carriers (AT&T, Verizon, and Sprint) as well as Government entities (DISA) to resolve issues. These include but are not limited to Frame Relay, Point to Point and MPLS circuits.
  • Supported off site LAN's working with end users to determine and solve various network performance issues.
  • Supported WLAN's including Access Points, Hand Held Terminals, Wireless PC's and Wireless Registers.
  • Generated Store Network Downtime Report and Daily Report that was to be presented to Network management.
Candidate Info
6
years in
workforce
4
months
at this job
BS
Biology

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